field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

<h4>How you will change lives</h4>As a Patient Care Technician (PCT) at US Renal Care, you will be an integral part of a cross-functional team providing care and delegated activities of treatment to patients. The PCT will work under the supervision of a Registered Nurse (RN) or Charge Nurse (CN) for patients with renal failure.<h4>What you'll be doing</h4>Patient care. You will work directly with patients to provide safe, comfortable, and high-quality dialysis treatment. Responsibilities include gathering patient stats before and after treatment, initiating treatment, monitoring patients during treatment, terminating treatment, and collecting patient blood samples per physician orders.Technician Duties. You will ensure quality comes first by preparing machines for hemodialysis treatments, cleaning and disinfecting machines after treatment, and conducting machine safety checks and logging results for quality control, ensuring all protocols and regulations are followed.Safety and Quality. You will use appropriate safety measures, including personal protective equipment. Working under the supervision of a Charge Nurse, you will adhere to all company policies, procedures, and state/federal laws and regulations. You will participate in all required staff meetings and continuing education offerings.PATIENT CARE TECHNICIAN STATE SPECIFIC BOARD OF NURSING REQUIREMENTS California<ul><li>Must possess current Certified Hemodialysis Technician (CHT) certificate from California Department of Public Health (CDPH) at time of hire OR</li><li>Hired at USRC location recognized by state of California as an approved dialysis technician training program and obtain California state certification (CHT) within six (6) weeks of successful completion of training program. </li></ul>Maryland<ul><li>Must possess current Certified Nursing Assistants -- Dialysis Technicians (CNA-DT) certificate from Maryland Board of Nursing OR</li><li>Hired at USRC location recognized by state of Maryland as an approved dialysis technician training program and obtain Maryland CNA-DT certificate within three (3) months from date of hire OR</li><li>Out-of-state applicant must have active BONENT certification and provide proof of initial application for CNA-DT certification.</li></ul>New Mexico<ul><li>Must have New Mexico dialysis technician certificate at time of hire OR</li><li>Hired at USRC location recognized by state of New Mexico as an approved dialysis technician training program and obtain New Mexico state certification within six (6) months of successful completion of training program OR</li><li>New Mexico certification of hemodialysis technician is required for out of state applicant with active state or national hemodialysis certification; must obtain New Mexico state certification prior to working as a Certified Hemodialysis Technician. </li><li>After January 1st, 2024, all initial applications for the certified hemodialysis technician will require a national hemodialysis technician certificate.</li><li>The applicant must submit proof of a valid national hemodialysis technician certificate from a recognized organization.</li><li>Hemodialysis technician students must have a current basic life support credential prior to and while the student has contact with patients</li></ul>OHIO<ul><li>Must have Ohio dialysis technician intern certificate at time of hire OR</li><li>Hired at USRC location recognized by state of Ohio as an approved dialysis technician training program and submit application for Ohio dialysis technician intern certificate to board no later than four (4) weeks prior to completion of the approved training program.</li><li>Must obtain Ohio Board of Nursing Certificate (OCDT) not less than twelve (12) months and not later than eighteen (18) months of enrolling in the USRC OCDT program.</li></ul>OREGON<ul><li>Must possess current Certified Hemodialysis Technician (CHDT) certificate from Oregon Public Health Division at time of hire OR</li><li>Must obtain Oregon dialysis technician provisional certificate within three (3) weeks of successful completion of training program and obtain Certified Hemodialysis Technician (CHDT) certificate from Oregon Public Health Division within eighteen (18) months. An Oregon Provisional Certification is valid for six months and can be renewed for one additional six month period.</li></ul>&nbsp;

U.S. Renal Care

Dialysis Patient Care Technician - PCT Chronic In-center

Dialysis Patient Care Technician-CCHT

Dialysis Patient Care Technician

Broadband Service TechnicianHouston, TexasAstound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success.&nbsp; With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.Where you will work: Houston, TexasA Day in the Life of the Broadband Service Technician:The Broadband Service Technician is responsible for residential installation, service/repair, and disconnections for data, video, and phone on the customer premises with a high level of focus on customer service, customer education, and quality of work. This role will be responsible for ensuring and recording correct RF signal levels. The BST is required to communicate with leadership and dispatch, as well as assist supervisors and technicians with escalations and specialized work orders. This role participates in a 24/7 on-call rotation.Duties and Responsibilities<ul><li>Residential install, service/repair, and disconnects* (data, video, phone) on customer premises</li><li>Assist supervisors and technicians with escalations and specialized work orders</li><li>Ensure/record correct RF and signal levels within specifications</li><li>Communication with leadership and dispatch as needed</li><li>Customer education</li><li>Operate company vehicle in safe and responsible manner</li><li>Participation in a 24/7 on-call rotation</li><li>Other duties as assigned</li></ul>What You Bring to the Table:<ul><li>Education: High school diploma or equivalent</li><li>Experience: 6+ months satisfactory metrics OR 2-3 years as a telecommunications technician</li><li>Competencies: Maintain satisfactory driving record and have a valid driver's license; Ability to differentiate and effectively communicate to customers advanced phone/IP networks and POS systems</li><li>Knowledge, Skills and Abilities: Ladder; Hand or Power Tools; Customer Service; Communication (verbal, written); Basic Computer Skills; Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionsOur Mission Statement<ul><li>Take Care of Our Customers</li><li>Take Care of Each Other</li><li>Do What We Say We are Going To Do</li><li>Have Fun</li></ul>EEO StatementAstound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>

Astound Broadband

Astound

Broadband Service Technician

Position Name Broadband Network Technician IAstound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.Where you will work: This position will be based out of Astound’s Austin, TX office.A Day in the Life of the Broadband Network Technician I:<ul><li>Detect, troubleshoot and resolve system outages</li><li>Emergency coax restoration</li><li>Underground cable</li><li>Maintenance (power supply, actives)</li><li>Leakage</li><li>Splicing</li><li>Documentation</li><li>Participation in a 24/7 on-call rotation</li><li>Other duties as assigned</li></ul> What You Bring to the Table:<ul><li>Experience: 2+ years (telecom technician)</li><li>Competencies: Maintain satisfactory driving record and have a valid driver's license; Customer Service, Communication (verbal, written), Basic Computer Skills; Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone; Ability to read and interpret maps; Bucket Certified; Ohm’s; Understand the Outside Plant</li></ul>Physical Requirements:<ul><li>Ability to lift up to 75 lbs</li><li>Standing and walking for extended periods of time</li></ul>Education and Certifications:<ul><li>High School Diploma or equivalent</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program *Benefits listed above are for regular full-time positions</li></ul>Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have fun Diverse Workforce / EEO: Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>

Broadband Network Technician I

Broadband Service TechnicianSan Antonio, TexasAstound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success.&nbsp; With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.Where you will work: San Antonio, TexasA Day in the Life of the Broadband Service Technician:The Broadband Service Technician is responsible for residential and commercial installation, service/repair, and disconnections for data, video, and phone on the customer premises with a high level of focus on customer service, customer education, and quality of work. This role will be responsible for ensuring and recording correct RF signal levels. The BST is required to communicate with leadership and dispatch, as well as assist supervisors and technicians with escalations and specialized work orders. This role participates in a 24/7 on-call rotation.Duties and Responsibilities<ul><li>Residential install, service/repair, and disconnects* (data, video, phone) on customer premises</li><li>Assist supervisors and technicians with escalations and specialized work orders</li><li>Ensure/record correct RF and signal levels within specifications</li><li>Communication with leadership and dispatch as needed</li><li>Customer education</li><li>Operate company vehicle in safe and responsible manner</li><li>Participation in a 24/7 on-call rotation</li><li>Other duties as assigned</li></ul>What You Bring to the Table:<ul><li>Education: High school diploma or equivalent</li><li>Experience: 6+ months satisfactory metrics OR 2-3 years as a telecommunications technician</li><li>Competencies: Maintain satisfactory driving record and have a valid driver's license; Ability to differentiate and effectively communicate to customers advanced phone/IP networks and POS systems</li><li>Knowledge, Skills and Abilities: Ladder; Hand or Power Tools; Customer Service; Communication (verbal, written); Basic Computer Skills; Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionsOur Mission Statement<ul><li>Take Care of Our Customers</li><li>Take Care of Each Other</li><li>Do What We Say We are Going To Do</li><li>Have Fun</li></ul>EEO StatementAstound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.CCPA Employee Privacy Policy (For California Candidates Only):&nbsp;<a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

&nbsp;Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp; Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.&nbsp;Position Overview: Astound Broadband is currently searching for a Network Support (CNOC) Technician I for our Applications, Systems and Network Operations Department.&nbsp; The Commercial Network Operations Center is responsible for monitoring and response of service related issues impacting customers in order to expedite repair and minimize negative customer experience. The Operations department is a 24/7 service provider for the organization.The CNOC Technician I provides 24/7 trouble isolation and remote restoration for Commercial customers services as they connect to the Astound Broadband Powered by Wave network. These include, but are not limited to detection, ticketing and triaging of switch, network, transport, or systems faults across multiple technologies on the Voice, Video and Data and Power Plant network. The CNOC Technician I utilizes all available OSS platforms and tools to perform isolate, repair or restore faults for Enterprise Customer networks.&nbsp; Additionally, the CNOC Surveillance Technician I will maintain strong situational awareness of changes being performed throughout the core network through a solid change management process. This position reports directly to the CNOC Manager/Supervisor and has no supervisory responsibilities.&nbsp;This position has a potential for a Hybrid work environment.The following duty statements are illustrative of the essential functions of the job and do not include other non-essential or marginal duties that may be required. The company reserves the right to modify or change the duties or essential functions of this job at any time.The primary position responsibilities will include, but are not limited to:<ul><li>Triage commercial services and equipment for outages and performance issues</li><li>Isolate and identify cause of faults for customer network related issues</li><li>Remote restore/reroute competencies</li><li>Perform equipment checks remotely using automated monitoring tools in accordance with established policies and procedures</li><li>Properly assess impact to core network/services and resulting impact to Customers and escalate appropriately</li><li>Interface directly with Internal and External Enterprise Engineers/Technicians</li><li>Event Escalation</li><li>Reporting</li><li>Support of hosted voice services</li></ul>The ideal person for the role will:<ul><li>Ensure accuracy and completion of work performed and evaluate the effectiveness of results, in conjunction with team leads or management staff</li><li>Maintain a good working image to Customers and the community with regard to personal presentation, communication, and caliber of work effort</li><li>Punctual, regular, and consistent attendance</li><li>Availability to work any shift in a 24/7/365 environment</li><li>Work in a strong team environment</li></ul>Our ideal candidate will possess:<ul><li>Telecom or MSO Network Operations Center experience preferred, along with 3 or more years technical experience in a telecommunications, network, cable, or related industry.</li><li>Strong verbal, written, and interpersonal communication skills</li><li>Sound ability to analyze issues</li><li>Proven experience and detailed knowledge in supporting Network protocols and networking technologies, HFC plant and system delivery, and VoIP platforms</li><li>RF Network troubleshooting</li><li>Network protocols</li><li>Basic Linux Commands</li><li>LANs and Wans</li><li>OSI model</li><li>Subnetting and routing</li><li>Cisco iOS software</li><li>Power Plant Comprehension – Generator, UPS, Battery, Commercial, ATS</li><li>Hardware configuration</li><li>Remote–Restore &amp; Alternate routing Understanding &amp; Execution</li><li>Monitoring, Issue Management, Communication</li><li>Use of NOC tools for issue identification and escalation</li><li>Critical Thinking Skills</li><li>Microsoft Office</li></ul>Is this the career opportunity you’ve been searching for?&nbsp; Yes?&nbsp; Then let us know about you – apply now!QualificationsEducationPreferred:<ul><li>Telecom and/or MSO experience is a plus.</li><li>Equivalent experience or equivalent/related vendor certification preferred</li></ul>Travel: <ul><li>0%</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionsBase Salary: The base salary range in Washington &amp; California, New York for this position is $21.00 - $24.60/hr, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Washington &amp; California and may not be applicable to other locations.Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Network Support Technician I, II or III

Enterprise Installation TechnicianDallas, TXAstound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. &nbsp;With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.&nbsp;The Enterprise Installation Technician is responsible for the installation, test, and turn up of all central office, master control, remote network backbone equipment pertaining to Enterprise Data, Retail MDU, MTU, and SDU areas. Additionally responsible for customer premise enterprise equipment installation, testing, activation and trouble repair calls for ON or Off network Enterprise customers by monitoring and completing all new, change, and disconnect orders per the pertinent due dates in the workflow calendar. &nbsp;Where you will work:&nbsp;<ul><li>This position will be based in Astounds Dallas, TX office.</li></ul>A Day in the Life of the Enterprise Installation Technician:<ul><li>Ensures enterprise installation and activation dates are met to 100% and related orders are completed by their due date.</li><li>Coordinates with Broadband Engineering to assure all required network installation material is ordered/delivered to meet project due date.</li><li>Responsible for field trouble resolution on all devices within the network.</li><li>Manages integrity and inventory of all tools, equipment, and any other devices used in daily activities.</li><li>Performs walk-out requests and provides inventory of ISP and CPE material required to complete given project.</li><li>Available to work nights and weekends for emergency call out, or for on-call situations as needed.</li><li>Drives a company vehicle in the course and scope of performing duties.</li><li>Other duties as assigned.</li></ul>What You Bring to the Table:<ul><li>3+ years experience in telecommunications technical role required. Experience includes working with telephony architecture, computer systems, inside cable plant, security systems.</li><li>Basic understanding of IP network protocols.</li></ul>Education and Certifications:<ul><li>High school diploma or equivalent</li><li>Drivers License required</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>Benefits listed above are for regular full-time positionsOur Mission Statement:<ul><li>Take care of our customers</li><li>Take care of each other</li><li>Do what we say we are going to do</li><li>Have fun</li></ul>Diverse Workforce / EEO:Astound Broadband is proud to be an Equal Opportunity Employer. We embrace, support, and thrive on each other’s differences to maximize the experience of our teammates and our community.&nbsp; We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Enterprise Installation Technician

<h4>Supervisor, Broadband Technician</h4>Location: Austin, Texas to San Marcos, TexasAstound Broadband Powered by Grande is currently searching for a Supervisor, Technical Operations in our Austin, TX office.&nbsp; This position is responsible for the first line of support for the Service and Maintenance department. This position oversees and may assist in all of the activities of the technical department including meeting customer satisfaction goals, reducing service calls, service quality and reliability measures, complex service and repair calls, installations, disconnects, and service changes for residential and business customers including video, high-speed data services and voice services. The Broadband Technician Supervisor coordinates each day’s workload and serves as the first line of support for BBT’s at the local level. The Supervisor provides advice, direction and training as well as direct assistance as needed to all BBT’s. The Supervisor may assist in all of the activities of a BBT1 through BBT4 including complex installations, disconnects and service changes for residential and commercial customers including multiple broadband services and high-speed data services; including voice services. Perform troubleshooting and repairs from customer's electronic devices (TV, Modem, Cable Box etc.) to the amplifier. Monitor BBT performance, Conduct evaluations and performance reviews of technical staff.Where you will work:&nbsp;<ul><li>This position will be based out of Astound’s Austin, Texas to San Marcos, Texas locations</li></ul>The primary position responsibilities will include:<ul><li>Field Ops Supervisor to oversee day-to-day activities for the Austin and San Marcos plant maintenance teams</li><li>Supervisors and Supports the installation technicians, service and enterprise teams on a 3-week rotational basis</li><li>Oversee service and installation technician workloads, provide assistance, support and leadership to employees and contractors engaged in maintenance and service related activities</li><li>Perform&nbsp; diagnostic, quality control, auditing, leakage detection, and record keeping</li><li>Perform repair and maintenance on voice systems, including trouble shooting, uninstalling and removing existing CPE</li><li>Install, uninstall, and reconnect NIU devices and backup powering; initiate DHCP script</li><li>Troubleshoot and repair customer cable and data services from the headend to the connection of the customer’s equipment for single, multi-family, commercial dwellings and/or business products/services, including, as appropriate, all necessary wiring (interior and exterior) and hardware; install, troubleshoot and repair drops from tap to cable modem</li><li>Troubleshoot distribution and return-path problems from CPE to headend (including troubleshooting, repairing or replacing defective or damaged components and/or installing new taps, amps, nodes and lasers); install and configure network interface cards and client software on customer computer equipment; identify and resolve complex problems with customer system configurations and settings that interfere with use of the service</li><li>Ensures peak performance by measuring quality of workmanship, achieves net promoter goals. maintains and monitors service techs and maintenance techs performance, performs evaluations and performance reviews</li><li>Perform all work as necessary to conform to quality control guidelines (includes compliance with requirements outlined in applicable regulations such as: OSHA, FCC, and NEC, etc and following procedures as outlined in the Installation, Technical, Operations, and Safety Manuals, and Employee Handbook)</li><li>Promote safety inspections, run safety meetings and trainings with staff</li><li>Promote cable, Internet, and other Company services; educate the customer on channel lineups, proper equipment usage, and other services that are available; represent Company as needed to collect payments and secure appropriate customer signatures; relay customer feedback</li><li>Clean, maintain, stock, and secure assigned vehicle and equipment for Service department</li><li>Perform FCC compliance testing and documentation as required</li><li>Assist in Development and implement Preventative Maintenance program</li></ul>Our ideal candidate will possess:<ul><li>Minimum of 5 years of technical experience in the cable TV, high-speed internet, and /or voice industry required.</li><li>Minimum of 2-3 years Supervisor experience in related fields required.</li><li>Strong customer service and people skills.</li><li>Strong leadership&nbsp; and motivational skills and able to develop and train staff</li><li>Ability to work in a team atmosphere and to be a team leader</li><li>Ability to Repair complex System to address chronic issues</li><li>Ability to accurately measure distances, using tapes or other measuring devices</li><li>Ability to carry, climb and operate extension ladder (approx. 28 ft high and 75 pounds)</li><li>Ability to climb poles using gaffs and climbing belt as needed</li><li>Ability to drive Company vehicle in a safe and responsible manner</li><li>Ability to make cable connections in tight spaces by bending, reaching, twisting</li><li>Ability to operate appropriate computer or test equipment associated with position</li><li>Ability to use the following hand tools: electric drills, hammers, wrenches, and screwdrivers in the installation of cable to the residence and TV set converters</li><li>Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts</li><li>Knowledge of and ability to operate appropriate testing equipment (e.g. signal level meters, ohm meters, etc.)</li><li>Knowledge of Return Path portion of cable plant operations</li><li>Knowledge of National Electric Code and National Electrical Safety Code</li><li>Knowledge of EAS and FCC regulations</li></ul>QualificationsRequired:<ul><li>High school diploma or equivalent</li></ul>Preferred:<ul><li>NCTI or SCTE certification</li></ul>&nbsp;We are proud to offer comprehensive benefits package including:&nbsp;<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program *Benefits listed above are for regular full-time positions</li></ul>Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

117 Technician Jobs in Texas