field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

<br><h4>Introduction</h4><br>    The State of Connecticut, Department of Children and Families, (DCF)&nbsp;needs a Social Work Supervisor for our Region 1, Bridgeport Area Office Foster Care Unit. You'll lead a team of social workers dedicated to providing flawless care and support to children in crisis. This full-time position at 100 Fairfield Ave, Bridgeport, CT offers a chance to shape the future of our foster care services.<br><br><strong>As a Social Work Supervisor, you will</strong><br><ul><li>Supervise a unit of 5 to 7 social workers, ensuring they provide ongoing assessment, support, and monitoring of compliance with state and federal regulations.</li><li>Collaborate with social workers caring for children facing trauma, substance use exposure, domestic violence, and various developmental, behavioral, medical, educational, and mental health issues.</li><li>Ensure the alignment and adherence to the latest department standard methodologies, policies, and procedures.</li><li>Coordinate staff development, support, retention, and performance, ensuring that social workers are equipped to deliver outstanding care.</li><li>Serve as a bridge of communication between departments to ensure the provision of services for children.</li><li>Collaborate with Intake and Ongoing protective service social workers, Clinical, Educational, and medical teams to address the adverse impact on child safety, permanence, and well-being.</li><li>Successfully implement strategies to ensure children remain safe, maintain stability, and stay connected to their families and communities.</li></ul><strong>Schedule and Travel</strong><br>This position is full-time, 40 hours per week, Monday through Friday, with occasional evening and weekend hours. Statewide travel may be required to ensure children receive the best possible care and support.<br><br>Are you passionate about making a meaningful difference in the lives of children and families? Are you experienced in foster care policies, well-informed about the Family First Prevention Services Act, and dedicated to applying technology for improved outcomes? If you’re ready to lead with determination and collaborate across community service networks, we invite you to apply for this role and help shape a brighter future for those we serve. <br><h4>Selection Plan</h4><br><ul><ul><li><strong>In order to be considered for this job opening you must be a current State of CT employee of the agency listed above&nbsp;for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.&nbsp; You must specify your qualifications on your application.</strong></li></ul><li>Please visit our&nbsp;'Applicant Tips on How to Apply'&nbsp;page or view our&nbsp;tutorial.</li><li>The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.</li><li>Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.&nbsp;</li><li>In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.&nbsp;&nbsp;</li><li>This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your&nbsp;JobAps&nbsp;Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and&nbsp;JobAps&nbsp;Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.&nbsp;</li><li>Note:&nbsp; At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position.&nbsp; These documents may include:&nbsp; a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.&nbsp; Applicants must meet the minimum qualifications as indicated to apply for this position.&nbsp;</li><li>Should you have questions pertaining to this recruitment, please contact Liz&nbsp;Pinette&nbsp;at&nbsp;<a href="mailto:elizabeth.pinette@ct.gov" target="_blank">elizabeth.pinette@ct.gov</a>.</li><li>This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.</li><li>The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.</li><li>All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period.&nbsp; It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception.&nbsp; Requests should be made to&nbsp;<a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a>.</li><li>For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.</li><li>Read through this helpful link to&nbsp;prepare for your interview.</li></ul><br><h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4><br>In the Departments of Children and Families this class is accountable for supervising social work staff in the provision of direct social case work services to clients and providing case work quality improvement for an assigned region through a process of administrative case supervision or Special Review Investigation.<br><br>In the Department of Social Services this class is accountable for supervising social work staff in the provision of direct social case work services to individuals.<br><br>In the Department of Correction this class is accountable for supervising social work staff in the provision of direct social case work services to offenders.&nbsp;<br><h4>EXAMPLES OF DUTIES</h4><br><ul><li>Schedules, assigns, oversees and reviews work of staff;</li><li>Provides staff training and assistance;</li><li>Conducts performance evaluations;</li><li>Determines priorities and plans unit work;</li><li>Establishes and maintains unit procedures;</li><li>Develops or makes recommendations on development of policies and standards;</li><li>Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures;</li><li>Prepares reports and correspondence;</li><li>Performs related duties as required.</li></ul>DEPARTMENT OF CHILDREN AND FAMILIES (ADMINISTRATIVE CASE SUPERVISION):<br><ul><li>Completes administrative case review to ensure treatment plan as developed by Social Worker and Social Worker Supervisor for each child and/or youth in placement is appropriate;</li><li>Completes Special Review Investigation on cases that have experienced serious injury or death of a client to ensure case management and/or treatment plans for child and/or family were appropriate;</li><li>Identifies best practice deficiencies and determines necessary corrective action;</li><li>Facilitates case planning process with involved parties on each reviewed case to develop case consensus regarding permanent plan;</li><li>Reviews and approves revisions to permanent plan for each child and/or youth to ensure conformance to decisions made during review;</li><li>Ensures corrective action taken by Social Worker and/or Social Worker Supervisor;&nbsp;</li><li>Ensures documentation of treatment plan meets all federal, state and departmental policy guidelines;</li><li>Provides leadership in encouraging parental participation;</li><li>Establishes specific timetables for action by case related professionals and parents;</li><li>Participates in formulating policy and regulations relating to work of unit;</li><li>Provides consultation to field staff in solution of problems.</li></ul><br><h4>KNOWLEDGE, SKILL AND ABILITY</h4><br><ul><li>Considerable knowledge of    <ul><li>relevant agency policies and procedures;</li><li>and understanding of case work principles, methods and techniques;</li><li>factors which influence attitudes and behavior of individuals and families;</li></ul></li><li>Knowledge of    <ul><li>community resources (e.g. facilities serving social, mental health, medical, educational and legal needs, etc.) and services provided;</li><li>legal basis for departmental programs and requirements;</li></ul></li><li>Considerable    <ul><li>interpersonal skills;</li><li>oral and written communication skills;</li></ul></li><li>Ability to interpret complex written material;</li><li>Supervisory ability.</li></ul><br><h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4><br>Possession of a Master's degree in social work or a closely related field and two (2) years of experience in the self-directed use of case management techniques and counseling to sustain or restore client functioning OR a Bachelor's degree in social work or a closely related field and three (3) years of experience in the self-directed use of case management techniques and counseling to sustain or restore client functioning.<br><br>NOTES:<br><br><ul><li>Closely related fields are: applied sociology, child development, child welfare, clinical psychology, counseling, human development and family studies, human service, marriage and family therapy, nursing, social and/or human services, education and criminal justice.</li><li>Qualifying experience at this level must include the use of professional interviewing techniques, provision of skilled counseling to an assigned client caseload and assessment of basic client needs (nutritional, environmental, financial, medical, protective service) through continuing personal observation during visits, intervention and evaluation. Qualifying experience must be at the full working level above the level of Social Worker Trainee.</li></ul><br><h4>PREFERRED QUALIFICATIONS</h4><br><ul><li>Knowledge of foster care policies and procedures.</li><li>Knowledge of Family First Prevention Services Act and Adoption and Safe Families Federal Acts.</li><li>Experience with computer literacy and ability to integrate technology in the workplace.</li><li>Knowledge of family related community services programs and potential networks.</li></ul><br><h4>SPECIAL REQUIREMENTS</h4><br><ul><li>DEPARTMENT OF CHILDREN AND FAMILES:  Incumbents in this class are required to possess and retain a valid Motor Vehicle Operator's License.</li><li>DEPARTMENT OF SOCIAL SERVICES:  Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's License.</li><li>Incumbents in this class may be required to travel.</li><li>Incumbents in this class may be required to speak a foreign language.</li></ul><br><h4>Conclusion</h4><br><strong>AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER</strong><br><br>The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.<br><h4>ACKNOWLEDGEMENT</h4><br>    As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.&nbsp; As such, a job class is not meant to be all-inclusive of every task and/or responsibility.   <br>

State of Connecticut

Social Work Supervisor(Hybrid)

<br><h4>Introduction</h4><br><strong><em>Are you looking for the next step in your career?</em></strong><br><br><strong><em>Looking for somewhere with growth potential?</em></strong><br><br><strong><em>Learn more and apply today to be a crucial part of supporting Connecticut veterans!</em></strong><br><br>The State of Connecticut Department of Veterans Affairs (DVA) is seeking an experienced and qualified candidate for the position of Food Service Supervisor to join our Food Services Department. This is an excellent opportunity to contribute to the well-being of those who have served our country. See below for details!<br><br><strong>POSITION HIGHLIGHTS:</strong><br><br><ul><li><strong>Location: </strong>Rocky Hill, CT</li><li><strong>Work Hours: </strong>Full-time, 37.5 Hours</li><li><strong>Work Schedule: </strong>First Shift, 11:00 a.m. - 7:00 p.m., Thursday through Monday</li></ul><br><br><strong>WHY THE STATE OF CONNECTICUT:</strong><br><br><ul><li>Explore our comprehensive <strong>State Employee Benefits Overview</strong> to see what we offer</li><li>Be part of the prestigious Forbes-ranked State of Connecticut, recognized as one of the Best Employers of 2023. Experience national acclaim for providing unparalleled job growth, competitive benefits, and flexible schedules.</li><li>Enjoy endless opportunities for<strong> professional growth and development</strong></li><li>Embrace a <strong>healthy</strong><strong>work/life balance</strong>&nbsp;tailored to all employees</li></ul><br><br><strong>DISCOVER THE OPPORTUNITY TO: </strong><br><br><ul><li>Engage in a rewarding career</li><li>Provide support to a division that is passionate about improving the lives of those we serve</li><li>Assist our clients so they can achieve success</li><li>Make a difference in the public sector</li><li>Work together in a collaborative team environment</li></ul><br><br><strong>MORE ABOUT US:</strong><br><br>For over 140 years the State of Connecticut DVA has been caring for its veterans and their dependents. As a Department, we believe in "serving those who have served." This is accomplished through our: Office of Advocacy and Assistance, Residential Facility, Healthcare Center, and Cemetery and Burial Services. <br><br>The DVA has supported Connecticut Veterans and continues this tradition with Residential and Healthcare programming on our campus in Rocky Hill. There are two paths for residency at the DVA: <br><br><ul><li>Residential Facility: offers temporary, supportive living with programming designed to return Connecticut Veterans to independent living in the community; </li><li>Sgt. John L. Levitow Healthcare Center: a state-of-the-art medical facility that offers long-term care for veterans with chronic, disabling conditions who require 24-hour assistance.<br></li></ul><br><strong>WHAT SETS US APART - STATE OF CONNECTICUT</strong><br><h4>Selection Plan</h4><br><strong><strong><br><strong>FOR ASSISTANCE IN APPLYING:</strong><br><br>Please read or watch our Applicant Tips on How to Apply!<br></strong></strong><br><br><strong>To Apply:</strong><br><br><ul><li>In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.</li><li>You must specify your qualifications on your application. You will be unable to make revisions once you submit your application for this posting to the JobAps system.</li><li>In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.</li><li>All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to <a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a>.</li><li>This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.</li></ul><br><br><strong>Important Next Step Information for After You Apply:</strong><br><br><ul><li>Although applicants will receive correspondence via email and/or phone, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.</li><li>This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.</li><li><strong>Note:</strong> At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.</li><li>The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.</li><li>Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.</li><li>Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at <a href="http://www.ct.gov/ethics" target="_blank">www.ct.gov/ethics</a>.</li><li>For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.</li><li>Read through this helpful link to prepare for your interview.</li></ul><br><br><strong>Connect With Us:</strong><br><br><ul><li>Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.</li><li>Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment please contact Alyssa Hovanec via email at <a href="mailto:Alyssa.Hovanec@ct.gov" target="_blank">Alyssa.Hovanec@ct.gov</a>.</li></ul><br><h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4><br>    This class is accountable for acting as a working supervisor in the service of food in an institution dining room or cafeteria or tray service in a hospital.   <br><h4>EXAMPLES OF DUTIES</h4><br><ul><li>Coordinates food service area workflow and determines priorities;</li><li>Schedules, assigns, oversees and reviews work;</li><li>Establishes and maintains food service area procedures;</li><li>Provides staff training and assistance;</li><li>Conducts or assists in conducting performance evaluations;</li><li>Acts as liaison with operating units, agencies and outside officials regarding unit policies and procedures;</li><li>Prepares reports and correspondence;</li><li>Keeps records;</li><li>Sets tables;</li><li>Prepares coffee, salads and dressings;</li><li>Serves meals;</li><li>Cleans dining room, furniture and equipment;</li><li>Counts and sorts table linen;</li><li>Washes dishes and silverware;</li><li>Monitors temperature of food;</li><li>Maintains adequate supplies and food in stock;</li><li>Requisitions food and supplies;</li><li>May make recommendations on policies or standards;</li><li>Performs related duties as required.</li></ul><br><h4>KNOWLEDGE, SKILL AND ABILITY</h4><br><ul><li>Knowledge of food preparation and serving in a commercial or institutional setting;</li><li>Skills    <ul><li>interpersonal skills;</li><li>oral and written communication skills;</li></ul></li><li>Ability to    <ul><li>follow written and oral instructions;</li><li>utilize computer software;</li></ul></li><li>Supervisory ability.</li></ul><br><h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4><br>    Two (2) years of experience in the preparation or serving of food on a large scale.   <br><h4>PREFERRED QUALIFICATIONS</h4><br><ul><li>ServSafe Certified</li><li>Experience working on a tray line in a skilled nursing facility</li><li>Experience supervising Food Service staff</li><li>Experience with mechanically altered and therapeutic diets</li><li>Experience using written and oral communication skills to lead staff</li></ul><br><h4>PHYSICAL REQUIREMENTS</h4><br><ul><li>Incumbents in this class must have adequate physical strength, stamina, physical agility and visual and auditory acuity, and must retain such physical fitness as to be able to perform the duties.</li><li>Incumbents must be free from communicable diseases.</li><li>A physical examination may be required.</li></ul><br><h4>WORKING CONDITIONS</h4><br>    Incumbents in this class may be required to lift moderate weights; may be exposed to some risk of injury from kitchen equipment and from patients/clients.   <br><h4>Conclusion</h4><br><strong>AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER</strong><br><br>The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.<br><h4>ACKNOWLEDGEMENT</h4><br>    As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.&nbsp; As such, a job class is not meant to be all-inclusive of every task and/or responsibility.   <br>

Food Service Supervisor (37.5 Hour)(Office/On-site)

<br><h4>Introduction</h4><br>The State of Connecticut, Connecticut Technical Education and Career System (CTECS), is recruiting a Building Maintenance Supervisor located at&nbsp;Windham Technical High School in Windham, CT.<br><br><strong>Position Highlights:</strong><br><br><ul><li>Full-time, 37.5 hours per week</li><li>First (1st) shift</li><li>7:00 a.m. - 3:00 p.m.</li><li>Monday - Friday</li><li>Windham Technical High School</li></ul><strong>The Role:</strong><br><br>As the&nbsp;Building Maintenance Supervisor you will:<br><br><ul><li>Be entrusted to schedule, assign, oversee and review work of staff.</li><li>Determine priorities and plan building and grounds maintenance work.</li><li>Establish and maintain building maintenance procedures.</li></ul><strong>About Us:</strong><br><br>CTECS serves approximately 11,200 full-time high school students. We have upgraded state-of-the-art classrooms and industry-standard equipment in every shop, giving students a well-rounded, 21st century education.<br><br><strong>What’s In It For You:</strong><br><br>Visit our <strong>new </strong>State Employee Benefits Overview page!<br><br><ul><li>To work for a Forbes top company: ‘<strong>Forbes</strong>’ State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule;</li><li>Professional growth and paid professional development opportunities.</li><li>A healthy work-life balance to all employees.</li><li>State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loan forgiveness after 10 years of service. Click here for more information.</li></ul><br><br><strong>Discover the opportunity to:</strong><br><br><ul><li>Engage in a rewarding career</li><li>Assist our employees so they can achieve success</li><li>Make a difference in the public sector</li><li>Work together in a collaborative team environment</li></ul><br><h4>Selection Plan</h4><br><strong>For Assistance in Applying:</strong><br><br>Please read or watch our Applicant Tips on How to Apply!<br><br><strong>Application Process: </strong><br><br>This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. <br><br>For current state employees, salary calculations are not necessarily comparable from branch to branch but it does not impact your state service credit.<br><br>In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.<br><br>In order to be considered for this job opening, you must meet the minimum qualifications as listed on the job opening. You must specify your qualifications on your application. The minimum experience and training requirements must be met by the close date, unless otherwise specified.<br><br>The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.<br><br>All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to <a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a>.<br><br>Please ensure that your application is complete. You will be unable to make revisions once you officially submit your application to the state of Connecticut.<br><br><strong>Selection Process: </strong><br><br>This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error. <br><br>During the recruitment process, applicants may be required to submit additional documentation supporting their qualification(s) for this position. These documents may include performance reviews, supervisory references, college transcripts, licensure, etc. at the discretion of the agency.<br><br><strong>Read through this helpful link to</strong><strong>prepare for your interview.</strong><br><br><strong>Contact Information:</strong><br><br>Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. <br><br>Should you have any questions pertaining to this recruitment, please contact Christopher Lavallee at <a href="mailto:Christopher.Lavallee@ct.gov" target="_blank">Christopher.Lavallee@ct.gov</a>.<br><h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4><br>In a state agency this class is accountable for functioning in one of the following ways:<br><br><ul><li><br>As staff assistant to a Plant Facilities Engineer 2 at a major state institution supervises and coordinates maintenance and repair projects in the building and maintenance trades;<br></li><li><br>As chief physical plant employee at a moderate sized state institution in charge of custodial and maintenance services for the entire institution;<br></li><li><br>As chief physical plant employee at a regional vocational technical school in charge of custodial and maintenance services for the entire institution.<br></li></ul><br><h4>EXAMPLES OF DUTIES</h4><br><ul><li>Schedules, assigns, oversees and reviews work of staff;&nbsp;</li><li>Provides staff training and assistance;&nbsp;</li><li>Conducts performance evaluations;&nbsp;</li><li>Determines priorities and plans building and grounds maintenance work;&nbsp;</li><li>Establishes and maintains building maintenance procedures;&nbsp;</li><li>Develops or makes recommendations on development of policies and standards;&nbsp;</li><li>Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures;&nbsp;</li><li>Prepares reports and correspondence;&nbsp;</li><li>Inspects buildings and equipment to determine repair and improvement needs;&nbsp;</li><li>Receives repair requests, makes estimates of time and materials to meet requests and prioritizes according to need;&nbsp;</li><li>Maintains inventories of tools, equipment, supplies and orders or requisitions when needed, possibly requiring interaction with vendors;&nbsp;</li><li>Serves as a centralized purchasing officer for properties under their authority;&nbsp;</li><li>Coordinates arrangements for deliveries of materials and access to area by workers;&nbsp;</li><li>Arranges alternative plans for areas and services disrupted during construction and/or repair;&nbsp;</li><li>May solicit bids from outside contractors and inspect contracted work;&nbsp;</li><li>May read and interpret design blueprints and specifications for small scale renovations and remodeling;&nbsp;</li><li>May make budget recommendations;&nbsp;</li><li>Performs related duties as required.</li></ul><br>CHIEF PHYSICAL PLANT:&nbsp;<br><ul><li>In charge of such operations as heat supply, custodial work, vehicles and transportation as well as maintenance and repair.</li></ul><br><h4>KNOWLEDGE, SKILL AND ABILITY</h4><br><ul><li>Considerable knowledge of    <ul><li>relevant state and federal laws, statutes and regulations;&nbsp;</li><li>relevant agency policies and procedures;&nbsp;</li><li>materials and methods of building repair and maintenance;&nbsp;</li><li>preventive maintenance techniques;&nbsp;</li></ul></li><li>Considerable interpersonal skills;&nbsp;</li><li>Oral and written communication skills;&nbsp;</li><li>Ability to    <ul><li>lay out and inspect building repair and maintenance work;&nbsp;</li><li>read and interpret blueprints and specifications;&nbsp;</li><li>coordinate work assignments;&nbsp;</li><li>utilize computer software;&nbsp;</li></ul></li><li>Supervisory ability.</li></ul><br><h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4><br>Six (6) years of experience in the repair and maintenance of large buildings.<br><br>NOTE: Experience performing technical duties within the maintenance trade area on a military base, aircraft carrier or large compound may be substituted for the General Experience on a year for year basis.<br><h4>MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE</h4><br>Two (2) years of the General Experience must have been in a supervisory capacity.<br><br>NOTE: For state employees this experience is interpreted at the level of a Building Superintendent 2.<br><h4>MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED</h4><br>College training in architecture, mechanical or electrical engineering or a related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.<br><h4>PREFERRED QUALIFICATIONS</h4><br><ul><li>Experience operating building systems, including but not limited too; heating, cooling, and lighting, troubleshooting problems and changing programs as needed, operating variable speed drives and troubleshooting faults.</li><li>Experience with lawn maintenance and snow removal on a large scale, e.g. school campuses, commercial, sports field maintenance (fertilizing, irrigation and infield maintenance), prepping and lining of sports fields, etc.</li><li>Experience troubleshooting repairs at large facilities on heating, cooling, plumbing, and electrical systems.</li><li>Experience with State of Connecticut procurement process or other procurement bidding requirement processes.</li><li>Experience utilizing computer work order systems to generate, assign, track and close out work orders.</li><li>Experience conducting safety inspections, building condition assessments, and preparing field observation reports documenting building deficiencies and other safety concerns.</li><li>Experience in a supervisory capacity such as; maintaining a work schedule, assigning tasks, record keeping and conducting annual performance reviews.</li></ul><br><h4>SPECIAL REQUIREMENTS</h4><br>Incumbents in this class may be required by the appointing authority to possess and retain appropriate current licenses, permits and/or certifications.<br><h4>CHARACTER REQUIREMENTS</h4><br>At state airports: In addition to the checking of references and of facts stated in the application, a thorough background investigation of each candidate may be made before persons are certified for appointment.<br><h4>PHYSICAL REQUIREMENTS</h4><br><ul><li>Incumbents in this class must have adequate physical strength, stamina, physical agility and visual and auditory acuity, and must maintain such physical fitness as to be able to perform the duties.</li><li>A physical examination may be required.</li></ul><br><h4>WORKING CONDITIONS</h4><br><ul><li>Incumbents in this class may be exposed to some risk of injury from equipment. </li><li>The appointing authority may require completion of an asbestos removal program consistent with EPA guidelines for operations and maintenance during employment in this class. Incumbents may be required to use protective equipment such as respirators and safety goggles.</li></ul><br><br>*See Addendum<br><h4>Conclusion</h4><br><strong>AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER</strong><br><br>The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.<br><h4>ACKNOWLEDGEMENT</h4><br>As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.<br>

Building Maintenance Supervisor (37.5 Hour)(Office/On-site)

<p><strong>ABOUT ROCKET LAB</strong></p><p>Rocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;</p><p>Join our pioneering team and launch your career to new heights!</p><p><strong>ELECTRON:&nbsp;</strong></p><p>Rocket Lab’s Electron team is responsible for building, testing, and launching our Electron rocket across our launch sites and test facilities in the United States and New Zealand. Electron is one of the world’s most frequently-launched rockets, and our team behind its success are diligent, move fast, and have each others’ back to deliver a reliable rocket to the launch pad time and time again.&nbsp;</p><p><strong>ABOUT THE ROLE:&nbsp;</strong></p><p>This role is part of the Integrated Operations team at Rocket Lab which is the division responsible for testing, launch, and mission operations of Electron launch vehicles starting with stack testing through pre-launch processing, launch operations, and on-orbit operations. Integrated Operations is also responsible for configuration, checkout, and operation of related facilities, equipment, and infrastructure. Testing and operations may be conducted remotely or on-site at propulsion test facilities including the Auckland Mission Control Centre (MCC), LC-1 (Mahia), LC-2 (Wallops Island, VA), or other designated locations.</p><p>Team Y (Avionics/Software) are specialists in vehicle avionics and software, responsible for testing vehicle electrical and software systems are functional leading up to and during flight. From powering up the vehicle to testing RF systems, your role encompasses a variety of components. This broad knowledge allows the team to support other projects outside of Electron launch operations such as qualification testing, Neutron and Space Systems. Additionally, outside of operations you are expected to work on procedure improvements, tool development and automation.</p><p>The Engineer II is an advanced role within Integrated Operations. The Engineer II will have a detailed understanding of disciplines related to testing and operations. The Engineer II will have or develop skills in multiple operational roles, including roles where they will direct, mentor, and train other operators. In addition, the Engineer II will take a leadership/ownership role in testing and operations projects and process or tool development efforts.</p><p><strong>YOU’LL BRING THESE QUALIFICATIONS:</strong></p><ul><li>Aerospace, software, electrical, mechatronic engineering degree or equivalent.</li><li>Ability to work under pressure and to strict deadlines.</li><li>2+ years of experience in engineering design, test or operations.</li><li>Proficiency with Git.</li><li>Self-driven, motivated, and contagiously positive.</li><li>Proven communication skills and the ability to build strong working relationships.</li><li>Careful work ethic with an eye for detail.</li></ul><p><strong>THESE QUALIFICATIONS WOULD BE NICE TO HAVE:&nbsp;</strong></p><ul><li>3+ years of experience in engineering design, test and/or operations.</li><li>Experience with launch vehicles or spacecraft including integration, testing, launch, or mission operations.</li><li>Experience with Python, C/C++/C#, Go, or other object-oriented programming languages.</li><li>Data analysis including statistical analysis, data visualization, and data handling methodologies.</li><li>Understanding of networking with knowledge and experience in TCP/IP, UDP, multicast protocols, and packet switching and routing.</li><li>High-voltage systems and battery management.</li><li>Control system design including navigation methodologies and actuator control.</li><li>Experience configuring and using Linux</li><li>Docker or other containerization tools</li><li>Scripting including TCL, Bash, Perl.</li><li>User interface development including WPF, Qt, or similar.</li><li>CI automation and build tools.</li><li>Requirements driven software design</li></ul><p><strong>If this sounds like you, Apply today!&nbsp;</strong></p><p><strong>WHAT TO EXPECT</strong>&nbsp;</p><p>We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;</p><p>Important information:</p><p><strong>FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:</strong></p><p><em>To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.</em></p><p><em>Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</em></p><p><em>Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.</em></p><p><strong>FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:</strong></p><p><em>For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;</em></p><p><em>Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.</em></p>

Rocket Lab

Integrated Operations Engineer II - Team Y

<p>Sprague is passionate about delivering diverse products and programs that warm, power and move the world. We keep homes warm through Northeastern winters and hospitals cool through summer. We help small businesses focus on serving their communities, and our renewable fuels keep our country’s infrastructure running. From importing wind energy components to deploying leading-edge solar technology to help power terminal facilities, we are committed to continually evolving to meet our customers’ changing energy needs.</p><p>Sprague is seeking a Fleet Operations Coordinator to oversee the safe, efficient, and environmentally responsible operation of our fleet. Responsibilities include conducting driver training, providing field operations support, and contributing to our safety programs and driver efficiency initiatives. If you are a proactive, detail-oriented professional who is passionate about fleet operations and safety, we encourage you to apply.</p><p><strong>What you’ll be doing:</strong></p><ul><li>Conduct driver observations and complete evaluation summaries and recommendations.</li><li>Respond to driver, fleet, and customer concerns, documenting in Salesforce.</li><li>Support mobile systems, liaising with IT or external developers.</li><li>Manage driver scheduling and PTO.</li><li>Execute new hire, refresher, and periodic training, including Smith System and new product operations training.</li><li>Develop training programs to improve fleet efficiency while maintaining safety and environmental standards.</li><li>Schedule and conduct monthly safety meetings.</li><li>Support the SPHERA reporting and investigation process.</li><li>Contribute to driver safety committee objectives.</li><li>Schedule random drug and alcohol testing and DOT medical exams.</li><li>Maintain JFK issuing officer credentials and manage driver scheduling and renewals.</li></ul><p><strong>Qualified candidates for this role will have the following:</strong></p><ul><li>5 years of fleet operations experience.</li><li>Knowledge of DOT and OSHA regulations.</li><li>CDL A with Hazmat Endorsement.</li><li>Ability to pass DOT physical exam.</li><li>Ability to obtain a Transportation Worker Identity Card (TWIC)</li><li>Excellent written and oral communication skills.</li><li>Proficiency in Excel, Word, PowerPoint, and fleet software.</li><li>Ability to work in a fast-paced environment and manage multiple tasks.</li><li>Willingness to travel and work various shifts for driver supervision.</li><li>Strong interpersonal skills are a must, with the ability to effectively collaborate and communicate with individuals across all levels of the organization.</li></ul><p><strong>Our Culture</strong></p><p>We recently surveyed our employees to ask them their favorite part of the job. They answered, "The people I work with. "In addition to great coworkers, you’ll enjoy perks like medical benefits and retirement contributions that&nbsp;start on your first day. &nbsp;Employees start with&nbsp;three weeks (15 days) of paid vacation&nbsp;time per year! Sprague also provides tuition reimbursement for any employee that would like to further their education. Do you like to get involved where you work?&nbsp; Is giving back important to you? It’s important to us, too!&nbsp;Sprague donates&nbsp;back&nbsp;to the communities in which we live and work every year and provides opportunities for employees to support various charities throughout the year. In addition, Sprague offers paid volunteer time to allow employees to support charities which are meaningful to them in the communities in which they live. Sprague has a range of committees to support varying initiatives (Sustainability, Charitable, Scholarship, Innovation, FunForce, etc.). Sprague is a place that&nbsp;cares about its employees, its&nbsp;community, and about creating a place where people want to come to work every day.</p><p><strong>Plus, we have some great benefits!</strong></p><ul><li>401(k) Traditional and Roth plans with employer match of 100% of the first 6% of the employee’s contribution</li><li>Defined Contribution Plan with an automatic 2.6% contribution from Sprague</li><li>Paid Volunteer Time</li><li>Flexible Working Policy</li><li>Choice of high deductible and PPO Health Plans to fit your individual needs</li><li>Dental and Vision Plans</li><li>Wellness Program</li></ul><p><strong>Who we are:</strong></p><p>Sprague takes a collaborative, customer-centric approach to providing best-in-class energy products and related services throughout the Northeast. Founded in 1870, we pride ourselves on offering customers the expert solutions and high-quality service that help their businesses thrive in any market landscape. Sprague values innovation, safety, integrity and people. We know that our people are what set us apart from our competition, and we work hard to make sure each employee across our 20+ locations knows how important they are to our community.&nbsp;</p><p><strong>Come join us to learn why we are consistently celebrating 20-, 30-, and even 40-year anniversaries here at Sprague!</strong></p><p>&nbsp;The rate for this position is $38.50 to $43.25 per hour, based on experience.</p><p>Sprague is an EEO/AA employer.&nbsp; We strongly encourage minorities, females, Vets and individuals with disabilities to apply.</p><p>As a federal contractor we adhere to OFCCP employment regulations.&nbsp;Click here for OFCCP compliance information</p>

Sprague

Sprague Resources GP LLC

Fleet Operations Coordinator

<p>Owned by our parent company, Hartree Partners, NE Renewable Power is made up of 7 Biomass electric generating power stations located in Maine, New Hampshire, and Massachusetts.&nbsp; These stations play a crucial role in supplying locally sourced renewable energy to the people of New England.</p><p>Sprague brings its rich 150 years of energy operating experience to the operations of these facilities, and we’re hiring an <strong>Operations &amp; Maintenance Manager</strong> for the <strong>Tamworth, NH</strong> location.</p><p><strong>Who we are:</strong></p><p>Sprague takes a collaborative, customer-centric approach to providing best-in-class energy products and related services throughout the Northeast. Founded in 1870, we pride ourselves on offering customers the expert solutions and high-quality service that help their businesses thrive in any market landscape. Sprague values innovation, safety, integrity and people. We know that our people are what set us apart from our competition, and we work hard to make sure each employee across our 20+ locations knows how important they are to our community.&nbsp;</p><p><strong>We offer great benefits! Medical benefits and retirement contributions start on your first day!</strong></p><ul><li>401(k) Traditional and Roth plans with employer match of 100% of the first 6% of the employee’s contribution</li><li>Defined Contribution Plan with an automatic 2.6% contribution from Sprague</li><li>Paid Volunteer Time</li><li>Tuition reimbursement</li><li>Flexible Working Policy</li><li>Choice of high deductible and PPO Health Plans to fit your individual needs</li><li>Wellness Program</li></ul><p><strong>Job Summary</strong></p><p>Our&nbsp;<strong>O&amp;M Manager</strong>&nbsp;is a key member of the plant management team.&nbsp; You will lead the O&amp;M Technicians assigned to plant operations. The O&amp;M Manager is also responsible for maintaining all plant production equipment employing sound safety, environmental and operating principles within the guidelines of the applicable Power Purchase and Operating Agreement. You will participate in the employee selection process and is responsible for implementation of the O&amp;M Technician training as well as our qualification program. In this role, you will develop and update plant operating procedures, plant maintenance procedures, and are responsible for all aspects of the plants maintenance management system. You will coordinate the company’s Safety and Health program, administer the plant operating and maintenance budgets, identify areas of production optimization and make recommendations for production improvement.&nbsp;</p><p><strong>Responsibilities&nbsp;</strong>to be fulfilled with the Plant Management Team</p><ul><li>Leads the Operations and Maintenance technician teams.&nbsp;</li><li>Enhance the morale and motivation of O&amp;M personnel. Handle employee concerns in a timely and diplomatic manner.</li><li>Using established employee selection techniques, hires, trains and supervises all O&amp;M Technicians.&nbsp;&nbsp;&nbsp;</li><li>Provides training and development opportunities for assigned personnel.</li><li>Conduct periodic reviews of plant operations and maintenance policies and procedures to ensure they reflect current plant goals, operating requirements, and the industry's best in class.</li><li>Schedules generation, forced outages, and scheduled outages with customer.&nbsp; Maintains a positive working relationship with customer.&nbsp;</li><li>Develops and administers non-fuel cost of sales budget.&nbsp; Provides assistance in development of capital budgets; originates authorizations for capital expenditures.</li><li>Develops applicable outage plans and schedules all outage activities.</li><li>Coordinate’s activities and interfaces with operations contractor and vendor representatives and personnel.&nbsp;</li><li>Fosters&nbsp;an environment that encourages superior Safety awareness and Environmental Stewardship through the implementation and support of the Safety Management System and Environmental Management Systems.&nbsp;</li><li>Develops, refines, and administers plant operating and maintenance procedures.</li><li>Collects, analyzes and correlates performance data to maintain and improve plant performance.&nbsp; Responsible for plant heat rate.</li><li>Identify plant problems and improvement projects and acts as a Project Manager for the execution of approved projects.&nbsp;</li><li>Manages production at facility within safe and legally permissible limits.</li><li>Meets or exceeds daily gross margin budget.</li><li>Establishes and maintains housekeeping standards.</li><li>Perform economic analysis and submit budget requests as directed.</li><li>Evaluate vendor proposals as required.</li><li>May be assigned to Safety, Environmental or other plant committees.</li><li>Performs several administrative tasks such as creating monthly reports, outage reports, etc.</li><li>Must have hands on experience in managing contractors and plant staff during scheduled and forced outages.</li><li>Actively promotes teamwork between the maintenance department and the operations department.</li><li>Complete special projects as required by the Plant Manager and other leadership.</li><li>Dependable, reliable, and predictable attendance is required for this position.</li><li>Step up leadership as required.</li><li>Oversee the qualification, training, development, and evaluation of operations personnel.</li><li>Develop and maintain plant operating and emergency procedures.</li><li>Develop and oversee operating logs for monitoring plant components.</li><li>Develop and maintain required OSHA and EPA safety and health programs.</li><li>Coordinate safety training and qualifications of all company employees.</li><li>Ensure employee compliance with company safety programs and policies.</li><li>Provide scheduling and related policies for operations personnel.</li><li>Coordinate watch station duties to ensure plant and site cleanliness.</li><li>Make site rounds to verify operator performance and site cleanliness.</li><li>Maintain safety product inventory and oversee care of safety equipment.</li><li>Assist in shutdown planning and perform system start-up testing.</li></ul><p><strong>Education and Experience&nbsp;</strong>–&nbsp;An equivalent combination of education, training and experience will be considered.</p><ul><li>3-5 Years experience in a supervisory position</li><li>Prior boiler operator experience</li><li>Degree in Marine Engineering or related field preferred</li><li>High Pressure Boiler operator’s license is a plus</li><li>Experience with regulatory compliance in a continuous process environment.</li><li>Additionally, skills in 1) Operation and maintenance of rotating equipment, 2) utilization of computerized maintenance management systems, and 3) personnel management.</li><li>History of development of Innovative and creative problem-solving approaches to Improving various aspects of facility performance including technical, personnel, and business.</li><li>Basic data entry/computer skills</li><li>Strong leadership, motivational, and communication (oral and written) skills, Including the ability to communicate effectively to groups.</li><li>Must possess basic math skills, good verbal communications skills, and be proficient with the use of power and precision tools.</li><li>Must be cooperative with those he/she contacts in this work and have the ability to work without direct supervision.</li><li>Must know the hazards involved and the safety precautions to be practiced in the operation and maintenance of power plant equipment and machinery.</li><li>Must be able to respond to audio alarms and variations of sound.</li><li>Must be able to work on a team. Must be able to pool our knowledge and energy to work in tandem to completely understand and productively respond to all the business challenges.</li><li>Must demonstrate proficiency in the use of computer hardware and applicable software.</li><li>Must be able to perform physical requirements of the position including climbing ladders, stairs, and must be able to perform comprehensive site inspections.</li></ul><p><strong>Physical Abilities&nbsp;</strong>that are commonly associated with the performance of the functions of this job.&nbsp;&nbsp;The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp;</p><ul><li>Protective equipment such as hard hats, safety glasses, air masks, ear protection, chemical suits, hot gloves, high voltage protective equipment and other equipment must be worn in the performance of some duties with hazardous materials may be required.</li><li>Requires working extended working hours with weekend and holiday work as required by workload and plant conditions.&nbsp; On call status (day and night) may be required.</li><li>Includes working indoors and outdoors.</li></ul><p>Sprague is an EEO/AA employer.&nbsp; We strongly encourage minorities, females, Vets and individuals with disabilities to apply.</p><p>As a federal contractor we adhere to OFCCP employment regulations.&nbsp;Click here for OFCCP compliance information</p>

Operations and Maintenance Manager - Tamworth, NH

<p>Salary Range:&nbsp;&nbsp;$77,265.00&nbsp;(Min.) -&nbsp;$100,445.00&nbsp;(Mid.) -&nbsp;$123,625.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The Supervisor, Customer Solution Center Appeals and Grievances is responsible for direct supervision and support of the team responsible for the intake, research, resolution, tracking, trending and reporting within the Appeals and Grievances department. This position will be accountable for leading and directing the work for the Appeals and Grievances department by monitoring the research, negotiation and resolution of all types of appeals and grievances to ensure thorough investigations are completed as outlined in the company policies and procedures. Provides support and ownership of cases identified as escalated, complex and/or multi-issue appeals and grievances on an as needed basis. Collaborates with internal departments to ensure timely resolution. This position will be responsible for analyzing and trending for all appeals and grievances. Responsible for the development and maintenance of the appeal and grievance Policies and Procedures, workflows, Member correspondence, and training as needed, or on an annual basis. The position supervises all aspects of running an efficient team, including hiring, supervising, coaching, training, disciplining, and motivating direct-reports.</p><h4>Duties</h4><p>Evaluate daily reports to ensure individual and team Key Performance Indicators (KPIs), SLAs, Performance Scorecards meet regulatory requirements.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </p><p>Provide direction to staff for complex/sensitive member and provider inquiries, concerns, complaints, appeals, and grievances. Conduct weekly 1:1s with direct reports.</p><p>Build and maintain strong working relationships with internal departments involved in appeal and grievance resolution.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </p><p>Development, maintenance and implementation of P&amp;Ps, workflow and training.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </p><p>Audit preparation and providing recommendations for Corrective Action Plans from state regulatory agencies.</p><p>Supervise staff , including, but not limited to: monitoring of day to day activities of staff, monitoring of staff performance, mentoring, training, and cross-training of staff, handling of questions or issues, etc. raised by staff, encourage staff to provide recommendations for relevant process and systems enhancements, among others.</p><p>Perform other duties as assigned.</p><h4>Duties Continued</h4><h4>Education Required</h4>Bachelor's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree<h4>Experience</h4><p>Required:</p><p>At least 3 years in a healthcare setting in Grievances and Appeals, Compliance, Claims or Call Center.</p><p>At least 2 years of leading process, program, or staff or supervisory experience.</p><p>Equivalency:&nbsp; Completion of the L.A. Care Management Certificate Training Program may substitute for the supervisory/management experience requirement.</p><p>Preferred:</p><p>Previous experience in Managed Health, preferably in Customer Service, Appeals and Grievances and/or Claims.</p><h4>Skills</h4><p><br><strong>Required:</strong><br>Ability to manage and organize large volumes of data.</p><p>Knowledge of regulatory and accreditation entities and their requirements.</p><p>Excellent verbal and written communication skills and interpersonal skills.</p><p>Good working knowledge of licensure and regulatory requirements, and accreditation standards.</p><p>Ability to work independently.</p><p>Ability to solve complex issues and identify creative solutions.</p><p>Computer ease and literacy with Microsoft Office (Word, Excel, Power Point, Access, &nbsp;and Visio).</p><h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p>This position requires work after hours, on weekends, holidays, a hybrid remote schedule, occasional flexibility in hours/shift in critical situations and work on-call.</p><p>This position requires handling various caseloads and flexibility to adapt to changing priorities which may include but not limited to redistributed work assignments, team projects, and other priorities as assigned</p><p>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p>L.A. Care offers&nbsp;a wide range of benefits including</p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul><p><br><strong>Nearest Major Market: </strong>Los Angeles                                                                            <br><strong>Job Segment: </strong>                    Call Center Manager, Call Center Supervisor, Claims, Call Center, Customer Service, Insurance                                                    </p>

L.A. Care Health Plan

Supervisor, Customer Solution Center Appeals and Grievances

<p>Salary Range:&nbsp;&nbsp;$102,183.00&nbsp;(Min.) -&nbsp;$132,838.00&nbsp;(Mid.) -&nbsp;$163,492.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The Supervisor of Appeals and Grievances Clinical Operations (A&amp;G) RN is responsible for executing the day-to-day clinical operations of the A&amp;G department, and monitoring the A&amp;G RN staff responsibilities and activities. This includes, but is not limited to, ensuring proper staffing and coverage; monitoring and evaluating departmental operations to ensure optimal efficiency, productivity, and effectiveness; documenting and appropriately addressing excellence or deviations in work, departmental, and organizational expectations; and conducting intermittent and annual performance evaluations. This role assists in triaging identified issues/problems and forming resolutions within the scope of work/licensure. The Supervisor is a subject matter expert (SME) in Appeals &amp; Grievances and supporting regulations, policies, protocols, and procedures. This position serves as a formal and informal instructor, and escalates issues/concerns to the appropriate person when outside of their scope.</p><p>This position is responsible for assisting with and development and maintenance of a successful and cohesive unit, with a high level of productivity and accuracy to achieve the department's overall performance metrics. The Supervisor ensures all functions of the A&amp;G department are operating in accordance with the organization's mission, values and strategic goals, which are focused on quality care delivery and continuous improvement; and are provided in a manner that is responsive and sensitive to the needs of L.A Care's culturally diverse membership.</p><p>The position supports the A&amp;G Clinical Manager. This role also assists the A&amp;G Leadership in identification of training needs including, but not limited to, collaborating in development of programs, training materials, competency checklist, and orientation checklists necessary to meet education and training needs of A&amp;G staff.&nbsp; The position supervises all aspects of running an efficient team, including hiring, supervising, coaching, training, disciplining, and motivating direct-reports.</p><h4>Duties</h4><p>Ensures adequate/appropriate distributions of workforce, assignments and time off requests.&nbsp; Participates in the hiring and termination process providing recommendations with appropriate supporting documentation.</p><p>Monitors staff’s performance including productivity and compliance with regulatory requirements, compliance with policies.&nbsp; Identifies, communicates and coaches to improve staff performance.&nbsp; Develops tools, job aids, and workflows to optimize the process flow, performance and productivity of the A&amp;G team. Completes intermittent and annual staff evaluations.</p><p>Serves as the primary resource for all business-related questions/issues raised by staff; escalates to appropriate leader/team when necessary.</p><p>Recommends and implements process improvement measures to achieve department's performance measures outcomes and goals.</p><p>Plans and oversees A&amp;G clinical activities according to model of care, program description and policy and procedures to provide timely, quality care and services to members.</p><h4>Duties Continued</h4><p>Maintains all assigned reporting responsibilities, conducts regular audits to ensure compliance with community, industry and organizational standards including regulatory requirements. Serves as a super-user on electronic programs and systems used by the department.</p><p>Assists in the development of programs, workflows, tools, training materials, orientation checklists, and competency checklist necessary to meet educational needs.&nbsp; Trains new staff, remediation of seasoned staff and cross training as needed in specified business lines.&nbsp; </p><p>Serves as a leader and role model as well as technical and informational resource for staff and peers.</p><h4>Fosters a culture that encourages employee contribution to ensure the department maintains an environment in which quality flourishes.</h4><h4>Serves as a member/resource/liaison to the A&amp;G Operations Team.</h4><h4>Recommends resources to improve performance standards in terms of Appeals &amp; Grievances.&nbsp; Collaborates with peers and colleagues within the organization to address process improvements, member's needs, department and organizational enhancements and communicate development as appropriate.</h4><h4>Participates on internal and external committees as delegated or assigned.</h4><h4>Serves as a consultant to other departments or organizations as needed.</h4><h4>Performs other duties as assigned.</h4><h4>Education Required</h4>Associate's Degree in Nursing<h4>Education Preferred</h4>Bachelor's Degree in Nursing<h4>Experience</h4><p>Required:</p><p>Minimum of 8 years of acute/clinical care experience.</p><p>Minimum of 2 years of experience in RN clinical operations in an acute care or health plan setting.</p><p>Minimum of 2 years in a lead/supervisory experience.</p><p>Equivalency:&nbsp; Completion of the L.A. Care Management Certificate Training Program may substitute for the supervisory/management experience requirement.</p><h4>Skills</h4><p>Required:</p><p>Knowledge of state, federal and regulatory requirements in Appeals/Care/Case/Utilization Management/Quality.</p><p>Strong verbal and written communication skills.</p><p>Computer literacy with proficiency in Microsoft Word, Excel, etc. and ability to learn core departmental computer systems and software.</p><p>Excellent organizational, time management, and interpersonal skills.</p><p>Must be detailed-oriented, energetic, and an enthusiastic team player.</p><p>Must be able to work independently.</p><h4>Licenses/Certifications Required</h4>Registered Nurse (RN) - Active, current and unrestricted California License<h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p>This position requires work after hours, on weekends, holidays, a hybrid remote schedule, occasional flexibility in hours/shift in critical situations and work on-call.</p><p>This position requires handling various caseloads and flexibility to adapt to changing priorities which may include but not limited to redistributed work assignments, team projects, and other priorities as assigned</p><p>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p>L.A. Care offers&nbsp;a wide range of benefits including</p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul><p><br><strong>Nearest Major Market: </strong>Los Angeles                                                                            <br><strong>Job Segment: </strong>                    Nursing, Registered Nurse, Clinical Research, Medical Research, Clinic, Healthcare                                                    </p>

Supervisor, Appeals and Grievances Clinical Operations RN

<p>Salary Range:&nbsp;&nbsp;$102,183.00&nbsp;(Min.) -&nbsp;$132,838.00&nbsp;(Mid.) -&nbsp;$163,492.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The Supervisor of Utilization Management (UM) RN is responsible for executing the day-to-day operations of the UM department, and monitoring the Care Management (CM) staff’s responsibilities and activities. This includes, but not limited to, ensuring proper staffing and coverage; monitoring and evaluating departmental operations to ensure optimal efficiency, productivity, and effectiveness; documenting and appropriately addressing excellence or deviations in work, departmental, and organizational expectations; and conducting intermittent and annual performance evaluations. This role assists in triaging identified issues/problems and forming resolution within the scope of work/licensure. The Supervisor is a subject matter expert (SME) in Care/Case/Utilization Management and supporting regulations, policies, protocols, and procedures. This position serves as a formal and informal instructor, and escalates issues/concerns to the appropriate person when outside of their scope.</p><p>This position is responsible in assisting with and development and maintenance of a successful and cohesive unit, with high level of productivity and accuracy to achieve the department's overall performance metrics. The Supervisor ensures all functions of the UM department are operating in accordance with the organization's mission, values and strategic goals, which are focused on quality care delivery and continuous improvement; and are provided in a manner that is responsive and sensitive to the needs of L.A. Care's culturally diverse membership.</p><p>The position supports the UM Manager/Director. This role also assists UM Educator/Manager/Director in identification of training needs including, but not limited to, collaborating in development of programs, training materials, competency checklist, and orientation checklists necessary to meet education and training needs of UM staff.&nbsp; The position supervises all aspects of running an efficient team, including hiring, supervising, coaching, training, disciplining, and motivating direct-reports.</p><h4>Duties</h4><p>Ensures adequate/appropriate distributions of workforce, assignments and time off requests. &nbsp;Participates in the hiring and termination process providing recommendations with appropriate supporting documentation.</p><p>Monitors of staff's performance including productivity and compliance with regulatory requirements, compliance with policies. &nbsp;Identifies, communicates and coaches to improve staff performance. &nbsp;Develops tools, job aids, and workflows to optimize the process flow, performance and productivity of the UM team. &nbsp;Completes intermittent and annual staff evaluations.</p><p>Serves as the primary resource for all business-related questions/issues raised by staff; escalates to appropriate leader/team when necessary.</p><p>Recommends and implements process improvement measures to achieve department's performance measures outcomes and goals.</p><p>Plans and oversees UM activities according to model of care, program description and policy and procedures to provide timely, quality care and services to members.</p><p>Maintains all assigned reporting responsibilities, conducts regular audits to ensure compliance with community, industry and organizational standards including regulatory requirements. Serves as a super-user on electronic programs and systems used by the department.</p><p>Assists in the development of programs, workflows, tools, training materials, orientation checklists, and competency checklist necessary to meet educational needs. &nbsp;Trains new staff, remediation of seasoned staff and cross training as needed in specified business lines. &nbsp;<br><br>Serves as a leader and role model as well as technical and informational resource for staff and peers.</p><h4>Duties Continued</h4><p>Fosters a culture that encourages employee contribution to ensure that the department maintains an environment in which quality flourishes.</p><p>Services as member/resource/liaison to the Interdisciplinary Care Team. &nbsp;</p><p>Recommends resources to improve performance standards in terms of Utilization Management. &nbsp;Collaborates with peers and colleagues within the organization to address process improvements, member's needs, department and organizational enhancements and communicate development as appropriate.</p><p>Participates on internal and external committees as delegated or assigned.</p><p>Serves as a consultant to other departments or organizations as needed.</p><p>Responsible for the daily workflow and leading the work of assigned staff.&nbsp; This role will mentor, coach, act as a resource and provide feedback on performance of assigned staff.</p><p>Performs other duties as assigned.</p><h4>Education Required</h4>Associate's Degree in Nursing<h4>Education Preferred</h4>Bachelor's Degree in Nursing<h4>Experience</h4><p>Required:<br>Minimum of 7 years of acute/clinical care experience.<br></p><p>Minimum of 2 years of experience in Case/Care/Utilization Management in an acute care or health plan setting. </p><p>Minimum of 3 years leading process, program, or staff or supervisory experience.</p><p>Equivalency:&nbsp; Completion of the L.A. Care Management Certificate Training Program may substitute for the supervisory/management experience requirement.</p><h4>Skills</h4><p>Required:<br>Knowledge of state, federal and regulatory requirements in Care/Case/Utilization Management.</p><p>Strong verbal and written communication skills.</p><p>Computer literacy with proficiency with Microsoft Word, Excel, etc. and ability to learn core departmental computer systems and software.</p><p>Excellent organizational, time management, and interpersonal skills.</p><p>Must be detailed-oriented, energetic, and an enthusiastic team player.</p><p>Must be able to work independently.</p><h4>Licenses/Certifications Required</h4>Registered Nurse (RN) - Active, current and unrestricted California License<h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p>L.A. Care offers&nbsp;a wide range of benefits including</p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul><p><br><strong>Nearest Major Market: </strong>Los Angeles                                                                            <br><strong>Job Segment: </strong>                    Nursing, Registered Nurse, Healthcare                                                    </p>

Supervisor, Utilization Management RN

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The&nbsp;Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h1>What are the day-to-day responsibilities?</h1><ul><li><p>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</p></li><li><p>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</p></li><li><p>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</p></li><li><p>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</p></li><li><p>Documenting work performed on each vehicle on the repair order.</p></li><li><p>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</p></li><li><p>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</p></li><li><p>Providing an exceptional customer experience to drive loyalty</p></li></ul><h1>&nbsp;<br>How will I know if I am successful?</h1><p>The performance of a Master Technician is measured by achieving:</p><ul><li><p>Targeted production</p></li><li><p>Targeted sales</p></li><li><p>Targeted Customer Satisfaction Index</p></li></ul><h1>&nbsp;<br>What are the requirements for this job?</h1><ul><li><p>High School diploma or equivalent</p></li><li><p>2+ years experience as an automotive technician</p></li><li><p>Automotive technical training (varies based on store needs)</p></li><li><p>Attention to detail</p></li><li><p>Organization and follow-up skills</p></li><li><p>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</p></li></ul><h1>&nbsp;<br>What are the opportunities for career growth?</h1><p>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:</p><ul><li><p>Master-Certified Technician</p></li><li><p>Service Advisor</p></li><li><p>Service Management</p></li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</p></li><li><p>Exclusive RX Pet program offering discounts on medications</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

1, 968 Procurement / Operations Jobs