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Initial Posting Date: 10/16/2024Application Deadline:10/31/2024Agency:Oregon Health AuthoritySalary Range:$6,257 - $9,677Position Type:EmployeePosition Title:Regulatory Operations Manager (Compliance and Regulatory Manager 1)Job Description:The Oregon Health Authority (OHA), Public Health Division (PHD), Center for Health Protection, HLO unit &nbsp;in Salem, Oregon has a fantastic career opportunity for a Regulatory Operations Manager (Compliance Regulatory Manager 1) which evaluates, and effects change to operational processes, rules and policy for the following boards, councils and programs the HLO serves:This is a full-time, management service position, not represented by a union.What will you do? The Compliance and Regulatory Manager is a member of the HLO Executive team which creates business strategies, objectives, priorities, and goals for the HLO. The primary purpose of this position is to promote the mission of HLO by directing the regulatory division of HLO through supervision, development and implementation of regulatory compliance programs, outreach to and education for facilities, businesses, independent contractors, practitioner license holders, consumers, and the media.The Regulatory Operations Division Manager also directs all disciplinary and regulatory aspects of HLO; oversees and manages the statewide inspection of businesses and practitioners; may oversee or participate in complaint investigation resolutions, mediation, and contested case hearings. This is accomplished by training and managing a team of investigators, inspectors, and administrative staff.What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.<ul><li>We offer exceptional medical, vision and dental benefit packages for you and your qualified family members with minimal out-of-pocket costs (member cost share is as low as 1% - 5%). Try this free virtual benefits counselor by clicking here: <a href="https://www.oregon.gov/oha/pebb/pages/alex.aspx&amp;nbsp" target="_blank">https://www.oregon.gov/oha/pebb/pages/alex.aspx&amp;nbsp</a>;</li><li>Paid Leave Days:<ul><li>11 paid holidays each year.</li><li>3 additional paid personal business days each year.</li><li>8 hours of paid sick leave accrued each month.</li><li>8 hours of vacation leave accrued each month with increases every 5 years.</li></ul></li><li>Pension and Retirement plans. After six months of service, you may qualify for the Public Employee Retirement System (PERS). New employees may be enrolled in the Oregon Public Service Retirement Plan (OPSRP).</li><li>Student Loan Forgiveness; Public Service Loan Forgiveness (PSLF) opportunity. The PSLF program may forgive student loan balances after you’ve made the equivalent of 120 qualifying monthly payments.&nbsp;</li><li>Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.</li><li>Continuous growth and development opportunities.</li><li>Click here to learn more and access a summary of State of Oregon benefits.</li></ul>The Oregon Health Authority is committed to:<ul><li>Eliminating health inequities in Oregon by 2030</li><li>Becoming an anti-racist organization</li><li>Developing and promoting culturally and linguistically appropriate programs, and</li><li>Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.</li></ul>Minimum Qualifications:Five years of lead work, supervision, or progressively related experience; OR two years of related experience and a Bachelor’s degree in a related field.Desired Attributes:<ul><li>Incumbents must possess highly specialized expertise in the theories and principles of evidence.</li><li>Experience in investigations, law enforcement or administrative law managerial experience.</li><li>Extensive knowledge of the principles and practices of employee relations.</li><li>The ability to demonstrate general knowledge of the principles and practices of management, including planning, organizing, directing, motivating, controlling and decision making.</li><li>Basic knowledge of public speaking techniques; general knowledge of the principles and practices of organizational behavior; and skill in communicating effectively in writing and in oral expression.</li></ul>Working Conditions:<ul><li>Extended periods of data entry on a PC terminal and telephone usage daily.</li><li>Office environment requiring occasional standing, bending and lifting up to 25 lbs.</li><li>This position has frequent contact and interruptions with staff, licensees, public, HLO stakeholders, media and others with conflicting priorities.</li><li>Works under deadline situations over which the employee has no control. Conflicting schedules and deadlines can create heavy workload and stressful production periods.</li><li>Occasional handling of angry or irate applicants, licensees, citizens, and staff.</li><li>Requires a flexible work schedule and intermittent overtime; infrequent travel in State-owned vehicle; periodic out-of-town / out-of-state travel with occasional overnight stays.</li><li>Some duties can be performed remotely. Remote workers must establish and maintain an appropriate environment and schedule when working from home.</li><li>To be eligible for telework, staff must have a home workspace that meets all applicable technology, security and safety requirements including the ability to provide protection of confidential information accessible in their home.</li><li>Staff who work remotely may be required to periodically or regularly report to a state office location as part of their job.</li></ul>Directions to Apply:Please fill out the online application and submit aresume and cover letter telling us about yourself and how your personal (lived), educational, and/or professional experience qualifies you for this position.<ul><li>External Applicants: Click the “Apply” button and submit your application. Click this link for the External Candidate job aid, and view this video for additional information.</li><li>Current State of Oregon employees: Apply through your employee Workday account. View this job aid for assistance.</li></ul>Resources:<ul><li>Workday will timeout after 20 minutes of inactivity.</li><li>Workday performs best in Google Chrome.</li><li>Check both your e-mail and Workday account for updates regarding this recruitment.</li><li>Oregon Health Authority (OHA)<ul><li>Oregon Health Authority Website</li><li>Mission, Vision and Core Values</li><li>Programs and Divisions</li></ul></li><li>Career Resources<ul><li>State of Oregon Career Resources Page</li><li>Get Your Application and Resume Noticed</li><li>Ace the Interview</li><li>Search for State of Oregon jobs</li><li>How to Set Job Alerts</li></ul></li></ul>Additional Information:<ul><li>Visa Sponsorships: Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.&nbsp; OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.</li><li>Pay Scale: Upon receiving a salary offer, we will conduct a pay equity assessment using the information provided in your application to determine your salary placement upon hire. To ensure a comprehensive evaluation, please make certain your application materials are up-to-date and thorough. Include relevant details such as your work history, education, volunteer work, lived experiences, and any other pertinent information related to the position you are applying for. Please visit the Pay Equity Project homepage to learn more.</li><li>Background Check: If you are offered employment, your offer will be contingent upon the positive outcome of an abuse check, criminal records check, and driving records check. The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.</li><li>Veterans: If you are a veteran, you may receive veterans’ preference points. Click here for more information about veterans’ preference. If you checked that you are a veteran, you will receive a notice in your Workday inbox and will be required to provide your documents at that time. Veterans | Oregon Department of Veterans Affairs: 1-800-692-9666</li><li>This recruitment may be used to establish a list of qualified applicants to fill current or future vacancies.</li></ul>Questions?If you have questions or would like assistance, including an accommodation request under the Americans with Disabilities Act, please contact Juan McGruder, HR Analyst, at <a href="mailto:juan.a.mcgruder@oha.oregon.gov" target="_blank">juan.a.mcgruder@oha.oregon.gov</a>.TTY users, please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll-free 1-855-524-5627, for customer service assistance.Affirmative Action, Equal Opportunity, and Pay Equity:The Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. To learn more about OHA’s mission, vision, and core values, click here.The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.

Oregon Health Authority

Regulatory Operations Manager (Compliance and Regulatory Manager 1)

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position.&nbsp; A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-KingwoodLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Lone Star College-Kingwood, an innovative and dynamic community college located in the pine-forested suburbs of northeast Houston, has an opening for someone interested in working with a diverse group of colleagues who want to make a difference in the lives of students and grow professionally. Kingwood focuses on fulfilling individual dreams and enhancing community life and offers unique programs in respiratory care, computer gaming and dental hygiene.Location address is 20000 Kingwood Drive, Kingwood, TX 77339.Job DescriptionPURPOSE AND SCOPE:The Vice President of Finance and Strategy - Kingwood, oversees financial services, auxiliary support and implementation, and strategic initiative and planning for Lone Star College Kingwood. The position services as a Financial and Administrative Officer and the Chief Ethics Officer for LSC-Kingwood and its centers. The position leads the effort to maintain project timelines and ensures their successful completion. Provides leadership and oversight for all campus financial management, such as budgets, revenue, contracts, planning, and projections as applicable. Oversight encompasses administrative areas including, but not limited to, business services and business operations. The position reports to the campus President and serves as a member on the LSC-Kingwood cabinet.ESSENTIAL JOB FUNCTIONS:<ul><li>Responsible for the financial planning of assigned campus and departments. Projects and monitors revenue and expenditures. Analyzes and coordinates budget development within guidelines established by LSC policies and limitations</li><li>Directs campus leadership in the areas of fiscal accountability, including final responsibility for all financial transactions, record keeping, report preparation, and financial and payroll document control</li><li>Advises and guides the campus President and the Sr. Associate Vice Chancellor, Administrative Services regarding strategic initiatives and planning, and assists in the development and review of policies</li><li>Oversees and supports the implementation and execution of campus culture, mission, and vision, as guided by the Chancellor¿s Goals and LSC Focus.</li><li>Manages and provides leadership to the Business Office that include but are not limited to overseeing student accounts, cashiering, third party billing, collections, cash management, and customer service for all LSC students.</li><li>Directly responsible for auxiliary services at assigned campus location to include, but not limited to, bookstore, food and café services, lockers, and campus retail stores, etc. Collaborates with the system office auxiliary services department</li><li>Charged with developing and implementing unified protocols across the system. The goal is to enhance efficiency and operational functionality throughout the organization, while working with other LSC leadership</li><li>Ensures that the assigned campus complies with all relevant internal and external rules, regulations, guidelines, and contractual requirements, as well as with LSC standard policies and procedures established by the system office</li><li>Serves as liaison between system office and a variety of departments and LSC leadership, and serves on various project teams as appropriate</li><li>Creates and maintains positive community interaction and partnerships, both internal and external</li><li>Serves as Chief Ethics Officer for campus and its centers</li><li>Responsible for other reasonable related duties as assigned</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Advanced knowledge of business, accounting, budget software/applications</li><li>Ability to analyze complex data, identify trends, and develop actionable strategies</li><li>Proven ability to effectively communicate with System faculty and staff and the general public including verbal, written, and electronic communication</li><li>Ability to oversee, plan, and implement major projects and services for the organization</li><li>Ability to work in a dynamic environment that requires incumbent to be sensitive to change and responsive to changing goals, priorities, and needs</li><li>Ability to perform work that encompasses advanced technical, scientific, legal, or mathematical concepts</li><li>Ability to determine goals, policies, and desired outcomes for multiple units</li><li>Ability to manage the budget within an assigned department and to determine allocation of budget among departments</li><li>Ability to successfully handle purchasing authority of over $25,000 without supervisory approval</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE AND CONDITIONS:&nbsp;&nbsp;<ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled office with minimal exposure to safety hazards</li></ul>REQUIRED QUALIFICATIONS:<ul><li>Master's degree and at least 10 years of related work experience, or an equivalent combination of education and experience</li><li>Experience must include at least 5 years in a management level position</li></ul>PREFERRED QUALIFICATIONS:<ul><li>Experience working in higher education and corporate organizations</li><li>Experience in finance leadership</li><li>Project Management Professional (PMP)</li></ul>SalaryHiring salary range is $130,146 - $149,668Lone Star College provides a hiring salary range for all posted full-time non-faculty positions.&nbsp; Where your salary offer would fall in that range is determined by your related experience and education.&nbsp; Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer.&nbsp; The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.Your resume should provide a complete picture of your work experience.&nbsp; The resume should include the following information for each position listed:<ul><li>Length of time (specific months and years) of employment</li><li>If the position was full time or part time</li><li>If the position was paid or unpaid</li><li>Level of degree completed including date earned.</li><li>Unofficial transcript for highest earned degree</li></ul>Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year.&nbsp; By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Vice President, Finance and Strategy

Operations Manager, Customer Experience CenterCompany SummaryCome join one of America’s fastest growing insurance companies with a stable history of 175 years. At National Life Group (“NLG”), we offer a flexible work environment with opportunity for growth. As a mission-driven business, our promises are as important as the products we sell. We encourage our associates to live our values:&nbsp;Do Good. Be Good. Make Good.Our mission extends beyond the insurance and annuities policies that we sell. Our cause is also to make the world a better place through grants from our charitable foundation, paid time for our employees to volunteer, environmentally sustainable and healthy work sites, and events that promote the work of nonprofits in our own backyard.We invite you to explore what we have to offer and to join our cause.Role SummaryAs Manager for the Customer Experience Center (CEC), you will support the team in executing customer service processes and utilizing tools that are crucial to achieving our vision of providing peace of mind to everyone we serve. This role is vital in overseeing and guiding our Customer Service and Support teams for both the Life Insurance and Annuity business lines. You will play a key role in contributing to service analysis and delivery across multiple sites and lines of business.Additionally, you will collaborate with distribution leadership and Agency sales relationships, ensuring that offshore and vendor partnerships effectively support CEC operations.Essential Duties and ResponsibilitiesTeam Leadership:<ul><li>Lead, mentor, and manage Contact Center representatives across multiple sites, ensuring efficient and effective customer service to all customers.</li><li>Assist in the development and implementation of strategic, individual, and team goals that align with broader departmental and organizational objectives.</li><li>Encourage a culture of excellence and high performance by providing coaching and development opportunities to team members.</li><li>Promote and foster a team environment that fully embraces and promotes our core values and culture.</li></ul>Operational Oversight:<ul><li>Monitor and help optimize activities for multiple lines of business and sites, maintaining superior service standards.</li><li>Ensure compliance with company policies, and state and federal regulations and best industry practices.</li><li>Maintain rigorous productivity and quality standards through comprehensive audits and reviews.</li></ul>Service-First Delivery:<ul><li>Maintain a solid understanding of our products, services, systems, and business processes to drive top-tier operational efficiency.</li></ul><ul><li>Collaborate with internal teams and external partners to resolve issues and improve service delivery.</li><li>Support the implementation of innovative processes to significantly improve workflow efficiency and resource utilization.</li></ul>Performance Monitoring and Reporting:<ul><li>Provide detailed, data-driven updates to leadership on production metrics, trends, and outcomes, offering insights and recommendations to improve.</li><li>Share insights from routine service delivery observations to help inform product, sales, and technology enhancements.</li></ul>Core Workdays<ul><li>This position is presently onsite/hybrid with the expectation of being in the office no fewer than three days per week with current campus days being Monday, Tuesday, and Wednesday (subject to change with business needs and manager discretion).</li></ul>&nbsp;Factors that lead to success:<ul><li>You are flexible and adaptable, based on the situation&nbsp;&nbsp;&nbsp;</li><li>You deal comfortably with the uncertainty of change&nbsp;&nbsp;&nbsp;</li><li>You solve problems creatively</li><li>You get excited about learning</li><li>You are empathetic and intuitively relate to others</li><li>You are intellectually curious and ask questions to get to the root cause of a problems and can imagine, compose, and articulate alternative possible solutions</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in business, Operations Management, or related fields.</li><li>3+ years of experience in Life and/or Annuity Operations, Financial Services or related fields.&nbsp;</li><li>Minimum of 3 years leadership experience.</li><li>Proven ability to supervise and support diverse teams in a fast-paced environment.</li><li>Basic understanding of financial and business principles.</li><li>Effective problem-solving and decision-making skills.</li><li>Good organizational skills and strong attention to detail.</li><li>Ability to contribute to process improvements and service enhancement initiatives.</li><li>Strong interpersonal and communication skills, with the ability to collaborate effectively.</li><li>Ability to pass a background check.</li></ul>Preferred Qualifications<ul><li>FINRA License (Series 6 &amp; 26), FMLI, ChFC, or other financial services industry accreditation</li></ul>&nbsp;Benefits<ul><li>Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the&nbsp;BENEFITS of a Career at National Life!</li></ul> <h6>The base compensation range represents the low and high end of the range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees.</h6><h6>Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.&nbsp; National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment.</h6><h6>National Life is accepting applications for this role on an ongoing basis and the role remains open until filled. &nbsp;&nbsp;</h6><h6>National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.</h6><h6>National Life Group</h6><h6>1 National Life Dr</h6><h6>Montpelier, VT 05604</h6><h6>Social Media Policy&nbsp;</h6><h6>Site Disclosure and Privacy Policy&nbsp;</h6>

National Life Group

Operations Manager, Customer Experience Center

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Sales Associate eCommerce/Phone

Sales Associate-eCommerce/Phone

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>&nbsp; &nbsp; Why should I come work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Advisor Express

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The receptionist receives incoming calls, determines the nature of each call and directs the caller to the appropriate person or department. Answers basic inquiries and takes messages. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Meet and greet customers in a professional manner</li><li>Operate switchboard telephone system</li><li>Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold</li><li>Take thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave</li><li>Provide basic information to callers who have general inquires</li><li>Assist with filing duties and other administrative tasks as needed</li><li>Prepare sales and service gas tickets for the Accounting Department</li><li>Serve as a backup to the Sales Department Cashier</li><li>Assist the General Manager with various clerical duties as needed</li><li>Attend meetings and trainings as scheduled</li><li>Perform other duties as assigned</li><li>Be friendly, professional, courteous and efficient when working with all customers and employees</li></ul><h2>What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Possess excellent written and verbal communication skills</li><li>Ability to operate a multi-line switchboard</li><li>Ability to read and comprehend instructions and information</li><li>Ability to work well with the public</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Receptionist

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Porter-Used&nbsp;is responsible for performing a variety of duties as they relate to the sale and upkeep of vehicles and the dealership property. &nbsp;.<h2>What are the day-to-day responsibilities?</h2><ul><li>Answering phones and greeting all callers in a friendly and courteous manner</li><li>Keeping vehicle lot neat and orderly, moving units as directed by the sales managers and in accordance with dealership display standards</li><li>Transporting customers and dealership personnel, as needed</li><li>Assisting with customer deliveries</li><li>Ensuring all vehicles are clean and in good repair on the lot and showroom</li><li>Ensuring all window stickers are properly placed on newly arrived vehicles for display on the sales floor or lot</li><li>Picking up vehicles from storage and deliver vehicles to storage and other dealerships</li><li>Assisting with weather related clean up when necessary</li><li>Building and grounds maintenance as needed</li><li>Other functions and special projects may be assigned</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Knowledge of basic automotive repair and maintenance</li><li>Ability to handle machinery safely</li><li>Ability to drive across surrounding states to transport vehicles</li><li>Ability to drive manual transmission</li><li>Valid state driver's license&nbsp;</li><li>Ability to operate an automobile</li><li>Ability to use hand and power tools</li></ul>This role has a starting pay of $17/hr.The expected annual salary for this role is between $16.00 - $27.36, dependent upon each candidate’s unique experience and qualifications.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Porter - Used

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Advisor

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Collision Estimator, you’ll interact daily with customers, insurance companies, and parts Associates to ensure the repair process is as smooth as possible. You also take great pride in using your excellent communication skills and empathetic nature to help customers through the process.<h2>What are the daily job responsibilities?</h2><ul><li>Greeting customers and discussing repair options.</li><li>Determining repair needs based on customer information, vehicle walk-around, inspections and test drives.</li><li>Asking for the sale on all estimates.</li><li>Meeting or exceeding targeted sales goals as well as the targeted customer satisfaction index.</li><li>Understanding basic parameters of collision repair as well as insurance programs (e.g., DRP and non-DRP).</li><li>Producing repair orders for customers, including cost and time estimates, with full transparency.</li><li>Communicating frequently with technicians and parts Associates to ensure timely completion of work.</li><li>Following up with customers on the status of their vehicle based on how the customer wants to be informed and answering customer questions as needed.</li><li>Managing multiple repairs simultaneously.</li><li>Working with other Associates on daily planning and release meetings.</li><li>Processing transactions and ensuring 100% compliance with all state and federal laws and regulations.</li><li>Following up with customers to ensure we have met their expectations.</li><li>Building rapport with customers to create a base of referrals.</li><li>Gaining superior product knowledge to effectively help customers.</li><li>Ensuring that all administrative processes are handled in a timely fashion and in compliance with company policies.</li><li>Providing exceptional customer experience to drive loyalty.</li></ul><h2>What are the requirements for the Collision Estimator?</h2><ul><li>Proven ability to provide an exceptional customer experience.</li><li>Ability to set and achieve targeted goals.</li><li>Detail-oriented and organized. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li>Prior sales or retail experience preferred but not required.</li><li>Demonstrated communication, consultative, interpersonal, and organizational skills.</li><li>Experience and desire to work with technology.</li><li>Must have a valid, in-state driver’s license with an acceptable, safe driving record.</li></ul><h2>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Collision Estimator role. Future opportunities may include:</li><li>Collision Director</li><li>Collision Production Manager</li><li>The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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