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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Model Risk Management Group (MRMG) is responsible for the model risk management of all American Express models. The role ( Head of Model Risk Governance) will report to Head of MRMG and lead global team based out of US and India to manage enterprise-wide model risk. The successful candidate will lead the development and execution of model risk governance, ensures regulatory compliance, manages model and tool inventories, oversees validation and reporting, and drives continuous improvement in risk management practices. This will help elevate model excellence, strengthen long term shareholder value, and adapt to the changing landscape of both model development innovation, external environment and heightened regulatory expectations.How will you make an impact in this role?<ul><li>Oversee the model risk governance framework, ensuring alignment with regulatory requirements and industry best practices.</li><li>Develop, implement, and maintain model risk management policies, procedures, and standards.</li><li>Conduct sample-based testing to ensure that the validators are in sync with the policy, standards and procedures.</li><li>Administer the Model Risk Management Committee, manage model/tool inventories, and monitor model performance and risk metrics. Drive insights from inventory management and discuss them in various forums</li><li>Be the business owner of OMNI – Model Risk Management Tool</li><li>Lead the governance of non-model tools and End User Computing (EUC) applications, including inventory management and control standards.</li><li>Coordinate model validation, testing, and documentation of findings for both models and non-model tools.</li><li>Prepare and present comprehensive model risk reports to senior management, risk committees, and the board, highlighting key risks and compliance.</li><li>Serve as primary liaison for regulatory and audit inquiries and ensure timely, accurate responses to regulators and auditors.</li><li>Drive issue management processes, including tracking, remediation, and closure of model risk issues.</li><li>Collaborate with business units, risk owners, and senior management to define and communicate model risk appetite and governance practices.</li><li>Lead or support enterprise-wide model risk initiatives, including the rollout of new governance programs and stakeholder engagement.</li></ul>Minimum Qualifications<ul><li>Bachelor’s or master’s degree in a quantitative field (e.g., statistics, mathematics, finance, economics, engineering, computer science).</li><li>10+ years of experience in model risk management, governance, or related roles, with significant leadership exposure in financial services.</li><li>Must have worked in a GSIB in the field of model risk governance.</li><li>Deep understanding of regulatory requirements (e.g., SR 11-7), model risk management frameworks, and best practices.</li><li>Experience with statistical/quantitative modeling, model validation, and risk assessment.</li><li>Strong communication, stakeholder management, and presentation skills, including experience with regulatory exams and senior forums.</li><li>Proven people leadership experience with the ability to lead, motivate and mentor highly competent and multi-layered teams, dispersed geographically</li><li>Exceptional ability to build, leverage, and maintain relationships with senior leaders, business partners, and regulators</li><li>Proven record of designing strategies and communicating effectively to bring senior management and diverse stakeholders on board. Experience with managing regulators, working with external/ internal auditors preferred</li><li>Understand the evolving compliance and regulatory requirements with key focus on gaps to stabilize and eliminate vulnerabilities in MRM</li></ul>Salary Range: $185,000.00 to $275,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Vice President, Head of Governance, Model Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.This position is within the Global Risk and Compliance unit at American Express, the Enterprise’s 2nd line of defense.We are seeking a skilled and detail-oriented professional to join our team as a model risk governance manager. Responsibilities for this role include overseeing and enhancing the organization's model risk governance framework, ensuring compliance with regulatory requirements (e.g., SR 11-7), and effectively managing the enterprise-wide model risk management program. The individual will collaborate with various stakeholders, including model owners, validation teams, internal audit, and senior management, to maintain a robust model risk management program. The ideal candidate will possess a strong understanding of various technologies, exceptional analytical skills, and the ability to ensure compliance with relevant policies and guidelines.Key Responsibilities<ul><li>Governance Framework:</li></ul>oImplement and maintain the organization's model risk management framework, policy, standards, and procedures.oStay informed about relevant industry regulations and standards.oMaintain a comprehensive model inventory.oMonitor adherence to model risk management policies and procedures, and implement corrective actions as needed.<ul><li>Regulatory Compliance:</li></ul>oStay abreast of evolving regulatory requirements and industry trends related to model risk management.oEnsure compliance with relevant regulations, including SR 11-7 and other applicable guidelines.oManage regulatory and audit responses related to model risk management.<ul><li>Risk Reporting:</li></ul>oMonitor and report on model risk exposures and trends.oEnsure timely and accurate reporting of model risk issues to senior management and committee.<ul><li>Stakeholder Collaboration:</li></ul>oAct as a liaison between model risk management, business units, internal audit, and regulatory bodies.oCollaborate with model owners and validation teams to ensure adherence to model risk governance requirements.oProvide guidance and support to stakeholders on model risk-related matters.This position will provide the opportunity to interface directly with Senior Leaders within GRC as well as across the enterprise; the nature of the work is fast paced with high impact.Minimum QualificationsSkills:<ul><li>Analytically superior and a good problem solver</li><li>Able to demonstrate strong knowledge of risk and financial management</li><li>Good communication and interpersonal skills; able to clearly articulate or interpret technical documents, regulatory guidelines, and complex project requirements in a concise manner to various stakeholders</li><li>Outstanding multi-tasking and project management skills</li><li>Superb teamwork aptitude, to work with colleagues and stakeholder across various AXP offices globally</li><li>Strong Microsoft Excel, PowerPoint skills; </li><li>Extremely high attention to detail</li><li>Self-starter and enthusiastic attitude</li></ul>Educational Requirement:<ul><li>Bachelor’s degree in management or science (statistics, finance, decision science, economics, or closely related fields)</li><li>Graduate degree such as M.S. and Ph.D. (in statistics, finance, decision science, economics, or closely related fields); or MBA is preferred</li><li>0-3 years of experience in related field</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Manager – Risk Management – 2nd Line of Defense

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;The Global Regulatory Exam Lifecycle Management (RELM) team in Global Risk and Compliance is responsible for setting standards, tracking, and reporting regulatory activities.&nbsp; RELM supports the lifecycle of regulatory exams and remediation of regulatory findings – responsibilities that are central to the safety and soundness of American Express. We partner closely with all parts of the business – from senior decision makers to their teams – to support local examinations/assessments conducted by local regulators.The Executive Administrative Assistant is a critical member of RELM who provides organizational support and ensures that the team’s logistical needs are met and helps to promote a positive atmosphere and work culture. If you are a highly pro-active individual with strong organization and interpersonal skills, and who thrives in a dynamic and fast-paced environment, we strongly encourage you to apply for this role. The successful candidate will be responsible for day-to-day administrative support for the VP/Head of Global RELM and three VP direct reports; activities include calendar, travel, and expense management. In addition, the EA will support each of the VP's teams on personnel-related tasks including onboarding and offboarding of colleagues, supply management, and other ad-hoc projects such as colleague engagement.Key responsibilities include:&nbsp;<ul><li>Calendar management across time zones&nbsp;&nbsp;</li><li>Coordinating and leading all aspects of internal meetings, including reserving space, audio and visual setup, catering, and production of meeting materials when applicable</li><li>Planning and hosting of VP site visits/team events, including travel arrangements, conference room reservations, catering/restaurant reservations, and team building activities</li><li>Supporting the on-boarding and off-boarding of colleagues, including coordinating first/final days, and arranging for workspace, laptops, phones, Corporate Cards, office supplies, and all HR administration</li><li>Owning the procurement process for laptops, phone, and office supplies</li><li>Ensuring timely processing and tracking of expense reports and invoices</li><li>Maintaining headcount reporting, organizational charts, and department distribution lists</li><li>Handling travel arrangements including air, hotel, transfers, and agendas</li><li>Supporting department finances and report requests</li></ul>The successful candidate will have and/or be able to:<ul><li>Desire to understand the goals of the team and the relative importance of various partners and what they&nbsp;do</li><li>Strong work ethic, highly self-motivated, and understands the need to be a&nbsp;teammate</li><li>Demonstrated ability to remain calm under pressure and be flexible when faced with changing/conflicting&nbsp;priorities</li><li>Excellent organizational skills with attention to detail and ability to handle confidential information with discretion</li></ul>Required Qualifications:&nbsp;<ul><li>Proven experience supporting senior executive leaders in a fast paced and highly matrixed environment&nbsp;</li><li>Prior experience with networking with key stakeholders to build and&nbsp;maintain high-impact relationships across all areas of the organization</li><li>Prior experience with Microsoft Outlook, Excel, Word, PowerPoint, Concur, Ariba Buyer and other administrative platforms</li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Executive Administrative Assistant - Global Regulatory Exam Lifecycle Management Team

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.OverviewThis position is within the Global Risk and Compliance unit at American Express, the Enterprise’s 2nd line of defense.We are seeking a skilled and detail-oriented professional to join our team as a model risk governance manager. Responsibilities for this role include overseeing and enhancing the organization's model risk governance framework, ensuring compliance with regulatory requirements (e.g., SR 11-7), and effectively managing the enterprise-wide model risk management program. The individual will collaborate with various stakeholders, including model owners, validation teams, internal audit, and senior management, to maintain a robust model risk management program. The ideal candidate will possess a strong understanding of various technologies, exceptional analytical skills, and the ability to ensure compliance with relevant policies and guidelines.Key Responsibilities<ul><li>Governance Framework:</li></ul>oImplement and maintain the organization's model risk management framework, policy, standards, and procedures.oStay informed about relevant industry regulations and standards.oMaintain a comprehensive model inventory.oMonitor adherence to model risk management policies and procedures, and implement corrective actions as needed.<ul><li>Regulatory Compliance:</li></ul>oStay abreast of evolving regulatory requirements and industry trends related to model risk management.oEnsure compliance with relevant regulations, including SR 11-7 and other applicable guidelines.oManage regulatory and audit responses related to model risk management.<ul><li>Risk Reporting:</li></ul>oMonitor and report on model risk exposures and trends.oEnsure timely and accurate reporting of model risk issues to senior management and committee.<ul><li>Stakeholder Collaboration:</li></ul>oAct as a liaison between model risk management, business units, internal audit, and regulatory bodies.oCollaborate with model owners and validation teams to ensure adherence to model risk governance requirements.oProvide guidance and support to stakeholders on model risk-related matters.This position will provide the opportunity to interface directly with Senior Leaders within GRC as well as across the enterprise; the nature of the work is fast paced with high impact.Minimum QualificationsSkills:<ul><li>Analytically superior and a good problem solver</li><li>Able to demonstrate strong knowledge of risk and financial management</li><li>Good communication and interpersonal skills; able to clearly articulate or interpret technical documents, regulatory guidelines, and complex project requirements in a concise manner to various stakeholders</li><li>Outstanding multi-tasking and project management skills</li><li>Superb teamwork aptitude, to work with colleagues and stakeholder across various AXP offices globally</li><li>Strong Microsoft Excel, PowerPoint skills; </li><li>Extremely high attention to detail</li><li>Self-starter and enthusiastic attitude</li></ul>Educational Requirement:<ul><li>Bachelor’s degree in management or science (statistics, finance, decision science, economics, or closely related fields)</li><li>Graduate degree such as M.S. and Ph.D. (in statistics, finance, decision science, economics, or closely related fields); or MBA is preferred</li><li>0-3 years of experience in related field</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Job Title FWS Fall 2025, Enrollment Management Telecats Requisition Number DU13543 Department Name 1B531:Federal Work Study Work Location 160 Funkhouser Dr Lexington, KY 40506 Salary Range $12.00 Type of Position Student Position Time Status Part-Time Required Education N/A Required Related Experience Customer Service Required License/Registration/Certification N/A Physical Requirements Sitting for duration of shift. Shift Monday – Thursday 2:00 PM – 6:00 PM. Student is required to work at least two days per week. Combination of days and times are flexible. Job Summary Assist the Office of Undergraduate Admission by calling prospective students regarding admission and recruitment events. Also assist in preparing for upcoming events and recruitment programs.&nbsp; Skills / Knowledge / Abilities N/A Does this position have supervisory responsibilities? No Preferred Education/Experience Customer Service Deadline to Apply 08/04/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

FWS Fall 2025, Enrollment Management Telecats

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The objective of the Global Servicing Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for Global Servicing to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.Global Servicing is looking for an Analyst of Risk ID, Assessment, Testing &amp; Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Analyst, Global Servicing Risk ID, Assessment, Testing &amp; Reporting will:<ul><li>Assist in additional identification specific risks throughout business processes and systems (along with business process owners)</li><li>Support facilitation to BUs in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)</li><li>Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events </li><li>Proactively help identify certain areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus)</li><li>Support thematic risk reporting (levels, trends, causes) </li><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Support risk management practices within the business</li><li>Maintain risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications: <ul><li>1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities </li><li>Project management, communication, and interpersonal skills </li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards </li><li>Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively </li></ul>Preferred Qualifications: <ul><li>Bachelor's Degree in Industrial Engineering, advanced degrees (e.g., MBA, MSc) or certifications are advantageous </li><li>Experience in at least one of the following:</li><li>Supporting identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Supporting independent control monitoring, including identification of control improvements</li><li>Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst-Control Management - Industrial Engineer (Sunrise, FL or Phoenix, AZ)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Finance organization is on a multi-year journey to modernize the Technology platforms that support all Finance processes. Our goal is to standardize data management &amp; governance, consolidate and modernize applications and data stores, and leverage Cloud computing over time. Finance Technology Strategy &amp; Project Management is instrumental in evolving and implementing the Finance Technology strategy, ensuring technology investments are aligned, and managing significant pan-Finance technology efforts to ensure they are successfully delivered in line with our modernization principles.How will you make an impact in this role?This position reports to the Director, Finance Technology Strategy &amp; Program Management and plays a key role on the team evolving and implementing the Finance Technology strategy, overseeing the Finance modernization efforts, and driving pan-Finance technology projects from a program office perspective by&nbsp;partnering with Technology, Product and Process Owners to deliver our key priorities.Job Responsibilities:<ul><li>Define and shape project scope, objectives, deliverables and timelines: collaborate with stakeholders to set clear goals and establish measurable outcomes.</li><li>Setup governance structure and communication strategy to effectively communicate in a matrixed organization</li><li>Setup and maintain project artifacts</li><li>Engage business stakeholders (within and beyond Finance) to effectively manage the project lifecycle including requirement gathering and grooming, project plan development, risk remediation and escalation</li><li>Liaise with Product Owners and Technology leads regularly to refresh and maintain roadmaps and milestone plans and to proactively identify and mitigate risks</li><li>Monitor and document project progress against plans, milestones, and delivery risks, and track key performance indicators</li><li>Prepare and provide regular project status updates and reports to stakeholders. Create effective meeting content/presentations that convey key messages in a clear and effective manner that is easy to digest by the stakeholders</li><li>Work in an Agile setting, following agile methodologies and ceremonies</li><li>Coordinate with Technology, process owners and test managers to ensure extensive integration and end-user testing activities for Finance Technology </li><li>Cultivate and maintain strong relationships with our key business partners including but not limited to: Finance Product and Process Owners, Finance Technology, and other SME</li></ul>Minimum Qualifications:<ul><li>3+ years of project management experience supporting large, complex projects</li><li>2+ years of cumulative Finance business/process and/or product management experience</li><li>Bachelor’s Degree in Finance, Business or Analytics </li><li>Knowledge of Finance systems, operational processes, and interdependencies</li><li>Ability to communicate effectively (both written and verbally) to all levels, including the ability to synthesize a lot of information into clear and compelling presentations</li><li>Strong relationship management skills and experience collaborating with and influencing multiple stakeholders</li><li>Understanding of Agile methodology and delivery concepts </li><li>Experience in risk management and addressing complex problems</li><li>Must be adaptable and resilient</li><li>Detail oriented with strong analytical, organizational, and problem-solving skills</li><li>Ability to work independently, be flexible, and drive results </li><li>Ability to multitask and meet deadlines in a fast-paced and time demanding environment Ability to promote and drive change to further improve processes, making them more efficient and effective</li></ul>Preferred Qualifications:<ul><li>Knowledge of Regulatory Reporting a plus</li><li>Exposure to Data Warehousing, Data Management, and other data related projects</li><li>Scaled Agile Framework certification</li><li>Project Management Professional certification</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager - Finance Technology Strategy & Project Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.The Enterprise CRM Solutions (eCRMs) team was created in 2024 as part of the company’s Framework for Winning. Core to our purpose is reimagining the platform solution-delivery model to dramatically improve our strategic agility, speed to market, effectiveness of delivery and transparency. The eCRMs team creates solutions for the Sales and Customer Domains via respective platforms by harnessing the power of Data, Machine Learning, and Artificial Intelligence to offer powerful selling and re-selling engines to acquire new clients and expand existing client relationships for Sales, Account Development, and Marketers across the Enterprise.&nbsp;We are looking for a Senior Associate, Digital Portfolio Management to partner closely with internal eCRMs product and engineering teams, Portfolio Management teams for lines of business, and Portfolio Management operations to manage the Lean Portfolio Management (LPM) process. The role will be responsible for overall prioritization, planning, management and execution to drive the Sales Domain product vision and strategy and addressing key enterprise priorities. This role will report to the Director of Sales Portfolio Management and assist in building out the portfolio management function for eCRMs. This role will be responsible for tracking progress, delivering recommendation, and facilitating discussions with senior leadership through various governance forums.Responsibilities: <ul><li>Support LPM activities for the Sales Domain within eCRMS</li><li>Collaborate with Product, Engineering, Business, and Operations stakeholders to plan, manage, and execute strategic initiatives across the eCRMs portfolio</li><li>Provide input into portfolio-level plans, timelines, and roadmaps, ensuring alignment with broader business goals</li><li>Provide input into risks, dependencies, and resource constraints across projects and work with cross-functional teams to proactively mitigate</li><li>Contribute to executive summaries, dashboards, and presentations for senior leadership and steering committees</li><li>Support prioritization efforts across multiple programs and initiatives, balancing competing demands and lines of business priorities</li><li>Foster collaboration and transparent communication across product, engineering, and lines of business to ensure initiative success</li></ul>Qualifications: <ul><li>Minimum of 2 years of professional experience working across product development and engineering teams</li><li>Strong enterprise and customer mindset with a track record of influencing others to embrace change</li><li>Demonstrated ability to self-start, carve opportunities out of white space, and design and implement new processes while operating independently</li><li>Skilled in Agile product development methodologies, project management, and enterprise collaboration tools (Rally, JIRA, Confluence, etc.)</li><li>Very strong collaboration skills – ability to build strong partnerships and navigate cross functional teams to deliver on shared objectives</li><li>Superb presentation building skills with ability to “tell a story” in a clear and concise way to various types of audiences</li><li>Proven ability to juggle multiple projects in a rapidly changing environment</li><li>History of high performance and adaptability to adjust to shifting priorities and manage through ambiguity</li><li>Experience in portfolio management, program management and/or product management a plus. Due to the nature of the role, a well-rounded individual with proficiency in these areas would be deemed as the best candidate.</li><li>Strong enterprise thinking and customer mindset with a track record of influencing others to embrace change. A quick and decisive thinker, with natural abilities to lead and execute activities across a large team.</li><li>Very strong collaboration skills - ability to lead and build relationships cross-functionally to deliver on shared objectives. Proven ability to juggle multiple projects in a rapidly changing environment.</li><li>Excellent/sharp/concise/clear verbal and written communication skills, a must. The ability to interact effectively with diverse audience across Business and Technical teams are a must. Superb presentation building skills with ability to “tell a story” in a clear and concise way to various types of audiences.</li><li>Experience with Agile product development methodologies and enterprise collaboration tools. Proficiency in analytical and presentation tools a must, including Excel and PowerPoint; experience with Atlassian tools, including Clarity, Jira, Rally, and Confluence a plus.</li><li>Strong problem solving and critical thinking skills. Demonstrate success in reviewing data and demonstrating insights to meet complex reporting needs and interest in learning new tools and ability to experiment with new ways of demonstrating key themes from data.</li><li>A dedicated team-player with a passion for innovation and a demonstrated ability to evolve in a changing environment.</li><li>Self-starter who has exceptional problem solving and critical thinking skills, strong organizational skills with great attention to detail.</li><li>Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change.</li><li>History of high performance and proven ability to adjust to shifting priorities and manage through ambiguity.</li><li>Ability to maintain a positive attitude and sense of humor in the face of challenges.</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

eCRMs Senior Associate, Digital Portfolio Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.The Enterprise CRM Solutions (eCRMs) team was created in 2024 as part of the company’s Framework for Winning. Core to our purpose is reimagining the platform solution-delivery model to dramatically improve our strategic agility, speed to market, effectiveness of delivery and transparency. The eCRMs team creates solutions for the Sales and Customer Domains via respective platforms by harnessing the power of Data, Machine Learning, and Artificial Intelligence to offer powerful selling and re-selling engines to acquire new clients and expand existing client relationships for Sales, Account Development, and Marketers across the Enterprise.&nbsp;We are looking for Senior Manager, Digital Portfolio Management to partner closely with internal eCRMs product and engineering teams, Portfolio Management teams for lines of business, and Portfolio Management operations to manage the Lean Portfolio Management (LPM) process. The role will be responsible for overall prioritization, planning, management and execution to drive the Sales Domain product vision and strategy and addressing key enterprise priorities. This role will report to the Director of Sales Portfolio Management and assist in building out the portfolio management function for eCRMs. This role will be responsible for tracking progress, delivering recommendation, and facilitating discussions with senior leadership through various governance forums.Responsibilities:<ul><li>Drive LPM activities for the Sales Domain within eCRMS.</li><li>Collaborate with Product, Engineering, Business, and Operations stakeholders to plan, manage, and execute strategic initiatives across the eCRMs portfolio.</li><li>Develop, maintain, and communicate portfolio-level plans, timelines, and roadmaps, ensuring alignment with broader business goals.</li><li>Identify risks, dependencies, and resource constraints across projects and work with cross-functional teams to proactively mitigate.</li><li>Produce executive summaries, dashboards, and presentations for senior leadership and steering committees.</li><li>Support prioritization efforts across multiple programs and initiatives, balancing competing demands and lines of business priorities.</li><li>Foster collaboration and transparent communication across product, engineering, and lines of business to ensure initiative success.</li></ul>Qualifications:<ul><li>Minimum of 4 years of professional experience working across product development and engineering teams.</li><li>Strong enterprise and customer mindset with a track record of influencing others to embrace change.</li><li>Demonstrated ability to self-start, carve opportunities out of white space, and design and implement new processes while operating independently.</li><li>Highly skilled in Agile product development methodologies, project management, and an expert in enterprise collaboration tools (Rally, JIRA, Confluence, etc.).</li><li>Very strong collaboration skills – ability to build strong partnerships and navigate cross functional teams to deliver on shared objectives.</li><li>Superb presentation building skills with ability to “tell a story” in a clear and concise way to various types of audiences.</li><li>Proven ability to lead and manage workstreams independently and juggle multiple projects in a rapidly changing environment.</li><li>History of high performance and adaptability to adjust to shifting priorities and manage through ambiguity</li><li>A minimum 3+ years’ experience in portfolio management, program management and/or product management. Due to the nature of the role, a well-rounded individual with proficiency in these areas would be deemed as the best candidate.</li><li>Strong enterprise thinking and customer mindset with a track record of influencing others to embrace change. A quick and decisive thinker, with natural abilities to lead and execute activities across a large team.</li><li>Very strong collaboration skills - ability to lead and build relationships cross-functionally to deliver on shared objectives. Proven ability to lead and manage workstreams independently and juggle multiple projects in a rapidly changing environment.</li><li>Excellent/sharp/concise/clear verbal and written communication skills, a must. The ability to interact effectively with diverse audience across Business and Technical teams, and more senior audiences are a must. Superb presentation building skills with ability to “tell a story” in a clear and concise way to various types of audiences.</li><li>Highly skilled in Agile product development methodologies and a mastery of enterprise collaboration tools. Proficiency in analytical and presentation tools a must, including Excel and PowerPoint; experience with Atlassian tools, including Clarity, Jira, Rally, and Confluence a plus.</li><li>Strong problem solving and critical thinking skills. Demonstrate success in reviewing data and demonstrating insights to meet complex reporting needs and interest in learning new tools and ability to experiment with new ways of demonstrating key themes from data.</li><li>A dedicated team-player with a passion for innovation and a demonstrated ability to evolve in a changing environment.</li><li>Self-starter who can work independently, has exceptional problem solving and critical thinking skills, strong organizational skills with great attention to detail.</li><li>Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change.</li><li>History of high performance and proven ability to adjust to shifting priorities and manage through ambiguity.</li><li> Ability to maintain a positive attitude and sense of humor in the face of challenges.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

eCRMs Senior Manager – Digital Portfolio Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Finance organization is on a multi-year journey to modernize the Technology platforms that support all Finance processes. Our goal is to standardize data management &amp; governance, consolidate and modernize applications and data stores, and leverage Cloud computing over time. Finance Technology Strategy &amp; Project Management is instrumental in evolving and implementing the Finance Technology strategy, ensuring technology investments are aligned, and managing significant pan-Finance technology efforts to ensure they are successfully delivered in line with our modernization principles.How will you make an impact in this role?This position reports to the Manager, Finance Technology Strategy &amp; Project Management and plays a key role on the team evolving and implementing the Finance Technology strategy, overseeing the Finance modernization efforts, and driving pan-Finance technology projects from a program office perspective by partnering with Technology, Product and Process Owners to deliver our key priorities.Job Responsibilities<ul><li>Help to define and shape project scope, objectives, deliverables and timelines: collaborate with stakeholders to set clear goals and establish measurable outcomes.</li><li>Assist in setting up governance structure and communication strategy to effectively communicate in a matrixed organization</li><li>Setup and maintain project artifacts</li><li>Engage business stakeholders (within and beyond Finance) to effectively manage the project lifecycle including requirement gathering and grooming, project plan development, risk remediation and escalation</li><li>Liaise with Product Owners and Technology leads regularly to refresh and maintain roadmaps and milestone plans and to proactively identify and mitigate risks</li><li>Monitor and document project progress against plans, milestones, and delivery risks, and track key performance indicators</li><li>Prepare regular project status updates and reports. Create effective meeting content/presentations that convey key messages in a clear and effective manner that is easy to digest by the stakeholders</li><li>Work in an Agile setting, following agile methodologies and ceremonies</li><li>Cultivate and maintain strong relationships with our key business partners including but not limited to: Finance Product and Process Owners, Finance Technology, and other SME</li></ul>Minimum Qualifications<ul><li>2+ years of project management experience supporting large, complex projects</li><li>1+ years of cumulative Finance business/process and/or product management experience</li><li>Bachelor’s Degree in Finance, Business or Analytics </li><li>Knowledge of Finance systems, operational processes, and interdependencies</li><li>Ability to communicate effectively (both written and verbally), including the ability to synthesize a lot of information into clear and compelling presentations</li><li>Strong relationship management skills and experience collaborating with and influencing multiple stakeholders</li><li>Understanding of Agile methodology and delivery concepts </li><li>Experience in risk management and addressing complex problems</li><li>Must be adaptable and resilient</li><li>Detail oriented with strong analytical, organizational, and problem-solving skills</li><li>Ability to work independently, be flexible, and drive results </li><li>Ability to multitask and meet deadlines in a fast-paced and time demanding environment </li></ul>Preferred Qualifications<ul><li>Knowledge of Regulatory Reporting a plus</li><li>Exposure to Data Warehousing, Data Management, and other data related projects</li><li>Scaled Agile Framework certification</li><li>Project Management Professional certification</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

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