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<h3>Job Description:</h3>The RoleThis role is an incredible opportunity to gain exposure to our overall WI business model, products, clients, and strategy. The Senior Manager of Planning, WI Sales and Client Engagement Group (CEG), will directly support the WI Sales team, including our business planning process, executive management routines, and data-decision support of key business, product, and client challenges. The role will also involve supporting our broader WI CEG, including Relationship Management, Marketing, and Consulting. Reporting to the VP of Planning, WI Sales, this individual will be a key member of the team working across CEG, helping leaders to make effective and informed business decisions.The Expertise and Skills You Bring<ul><li>Bachelor’s degree required; MBA degree or equivalent degree or experience is preferred.</li><li>3+ years of relevant experience, preferably in business management, consulting, strategy, planning, or finance.</li><li>Demonstrated record of interest, curiosity, and progression in the financial services, retirement and/or healthcare benefits industry, customers, and products and services.</li><li>You are experienced with data and quantitative analysis (primarily Excel based) that will be used for data driven decision support. </li><li>You have experience translating the above, advanced analytics and data into a narrative that will help inform, influence, and enable leaders to make better decisions through Power Point, Tableau, and/or Power BI. </li><li>You have outstanding analytical, communication, conceptual thinking, project management and problem-solving capabilities.</li><li>You are comfortable initiating interaction with senior leaders to help them solve problems, request clarification, seek guidance, and deliver researched based conclusions.</li><li>You are organized, proactive, and like working in complex environments with multiple partners and multiple projects / initiatives at once.</li></ul>The Value You Deliver<ul><li>Support the development and effective communication of WI Sales business plans including strategic focus areas, challenges, and interdependencies.</li><li>Support longer term strategy and service model enhancements through leveraging data and analysis.</li><li>Support the multi-year planning process including inputs, analytics, and materials for key management updates.</li><li>Develop and maintain strong connections with key business partners (e.g., WI Strategy &amp; Planning, WI Finance) to develop roadmaps and prioritization of initiatives to meet goals.</li><li>Support WI Sales planned / ad hoc management routines and initiatives (e.g., leadership planning meetings, QBRs)</li></ul>The base salary range for this position is $85,000-$179,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Business Strategy

Fidelity Investments

Senior Manager,  Planning

<h3>Job Description:</h3>The RoleAs a Vice President, Alternatives Channel Strategist, you will focus on Fidelity’s Wealth and Brokerage Channels. The Wealth channel supports Fidelity’s High Net Worth clients providing financial planning and advice, whilethe Brokerage channel supports clients who are not in a covered relationship with an advisor. This individual will be an on-call source for alternative product expertise and will be expected to spend significant amount of time within these channels providing education on our alternative suite of products, problem solving, and collecting feedback.You should have expertise with both the investment product and the legal documentation required to be an investor within the alternative products. You will articulate the investment process and positioning across a suite of asset management’s alternative products. You will be responsive and willing to work with advisors, brokerage representatives and their clients. The ideal candidate will have strong attention to detail and will need to collaborate with other Fidelity groups to solve advisor and client issues timely and accurately. You will be responsible for helping drive alternative product awareness, working with investment and marketing teams on presentations and thought leadership.The Expertise You Have<ul><li>Bachelor’s Degree required, MBA a plus</li><li>CFA and/or CAIA strongly desired</li><li>Series 7 and 63 (or equivalent)</li><li>Strong knowledge of private placements and the Fidelity Wealth and Brokerage organizations</li><li>Proven success with business development, intermediary distribution and client relationships is strongly preferred</li><li>A minimum of10 plus years’ experience in the financial and investment management industry, with a history of successfully leading multiple client relationships. Asset management client relationship experience preferred</li></ul>The Skills You Bring<ul><li>Proven ability to follow through on projects and be highly responsive to inquiries from simple to complex</li><li>Proficient in promoting multi-asset class investment solutions</li><li>Excellent presentation and communication skills needed to present, deliver and articulate Fidelity’s positioning and development of existing and new products</li><li>Ability to discuss complex issues and communicate them in writing to key constituencies in a straightforward manner</li><li>Strong consultative, relationship-based selling skills</li><li>Be able to bring new product ideas back to investing and product development groups</li><li>Work with various advisors and portfolio teams on complete alternative selling process from sourcing and meeting with prospects investors, educating internal sales team, working through prospect’s due diligence, and maintaining relationships</li><li>Keen intellect, quick study of complex subjects and strong market knowledge of the Firm’s competitive position within discrete markets</li><li>Outstanding collaboration skills, ability to work appropriately with portfolio managers, product development, legal, compliance and operations</li><li>Proven ability to work across a complex organizational culture</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

VP, Alternatives Channel Strategist

<h4>Description</h4>Business Consultant &amp; Transformation Director In this role you will be an individual contributor supporting cross-functional operating model transformation by analyzing and driving improvements across people, process, technology, and governance. You will regularly collaborate with business leaders at all levels and their teams to analyze and assess processes and design, develop, and deploy solutions. Directors quickly become proficient on detailed and complicated subject matter to develop recommendations and requirements for business improvement. You will also evolve the tools and standards we apply to optimize our team's value proposition. The Expertise You Have Successful candidates will be able to demonstrate a proven track record of: <ul><li>Business problem validation </li><li>Conducting process and data analysis including cost benefit analysis, modeling, process mapping, and data flows </li><li>Designing, redesigning, and improving business processes using six sigma, lean, agile, and quality management methodologies </li><li>Leading projects and delivering solutions autonomously </li><li>Influential leadership across all levels, often through effective PowerPoint presentations </li><li>Leading large-scale initiatives with multiple workstreams from concept to implementation </li><li>External consulting experience, preferred </li><li>Financial Services / Benefits Outsourcing industries experience, preferred </li></ul> The Skills You Bring <ul><li>7-10 years of experience delivering quantifiable value via operations transformation in large organizations </li><li>Passion for improving all aspects of our business </li><li>Strength in translating quantitative analysis into insights that support unbiased recommendations </li><li>Problem-solving that is underpinned by a keen understanding of objectives, an innovative spirit, and practicality </li><li>Options and recommendations generation via top-down structuring and value analysis </li><li>Ability to synthesize requirements for user experiences, business capabilities, and technology enablers </li><li>Curiosity to explore root causes of ambiguous business situations through supportive interviews, analytic research, and investigation </li><li>Communication that is clear and concise verbally and is impactful and easy to consume in written and visual form </li><li>Skilled facilitation of large working sessions of cross-functional team members </li><li>Accountability for outcomes that are often achieved through partnerships and influence of peers and leaders </li><li>Program leadership that often involves complex and multifaceted workstreams </li><li>Adaptability to evolving and sometimes ambiguous business challenges </li><li>Effective at navigating complexity and creating focus on what truly matters </li></ul> Note: Fidelity will not provide immigration sponsorship for this position.

Fidelity TalentSource

Business Consultant & Transformation Director

<h3>Job Description:</h3>Risk Manager – Fidelity Digital Assets Risk Management The RoleAs a member of the Fidelity Digital Assets Risk Management team, you will play a key role in protecting Fidelity and its customers. You will primarily focus on the oversight of key risks, business unit policies, and other critical risk management functions supporting Fidelity Digital Assets custody and trading platform, as well as supporting the potential launch of innovative new products and services. You will be responsible for working with business and technology teams along with Compliance and Legal to support continued product growth of Fidelity Digital Assets. Active collaboration in the continued enhancement and expansion of the team’s programs will also be central to the role.The Expertise and Skills You Bring<ul><li>2-5 years of experience in Compliance, Risk, or Audit, with experience in brokerage / capital markets a plus, 4-year college degree a plus</li><li>Familiarity with Fidelity’s businesses and risk programs</li><li>Strong ability to work and flourish in a fast-moving, challenging environment</li><li>Strong analytical, organizational, and problem-solving skills. Data analysis and visualization skills a plus</li><li>Interest and/or understanding of blockchain and digital assets is a plus</li><li>Your curiosity and desire to support innovative initiatives to understand and managing the risk of digital assets</li><li>Your love of solving complex problems, comfort with ambiguous situations, and your ability to help solution innovative ways to mitigate risk using your advanced analytical and critical thinking skills</li><li>Independent thinker; accountable for, and skilled in, exercising sound judgment</li><li>High degree of integrity and strong work ethic; decisive with orientation toward results; positive attitude</li><li>Ability to respond to shifting priorities while maintaining progress of regularly scheduled work</li></ul>The Value You Deliver<ul><li>Help growing business build control programs that appropriately mitigate risk and meet corporate standards</li><li>Partner with business leaders to promote a collaborative environment that helps the business meet its goals while ensuring it stays within its risk tolerance</li><li>Leverage critical thinking and analysis skills in due diligence of prospective clients and liquidity providers</li><li>Help facilitate operational risk assessments and issue mitigation/tracking across FDAS.</li><li>Leveraging your experience in the financial services, digital asset or the risk/compliance industry with an emphasis on building control programs</li><li>Provide management with updates on the status of Enterprise Services Risk Program, issues, incidents, and exceptions</li></ul>The TeamFidelity Digital Asset (FDA) is an exciting business unit focused on bringing industry-leading digital asset custody and trading services to institutional clients, and Fidelity Digital Assets Risk is a dynamic and innovative risk management team that enables business growth while protecting Fidelity and its customers. The team has responsibilities for operational, technology, credit, and trading risks and partnering with Fidelity Digital Assets business leaders to develop innovative solutions and foster a strong risk mindset.Fidelity is not providing immigration sponsorship for this position<h3>Certifications:</h3><h3>Category:</h3>RiskFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Manager, Digital Asset Risk Management

<h3>Job Description:</h3>Are you passionate about leveraging varied analytical techniques and using myriad data sources (e.g., customer attributes and behaviors, transactional history, call transcripts, digital activity, business financials) to improve product offerings? Are you ready to drive rapid experiments &amp; strategic insights to optimize every aspect of customer experience?If yes, we want you to join our upbeat and hardworking team and make a real-world difference for Fidelity’s customers.<h3>The Team</h3>We are looking for an accomplished analytics professional to be a creative and collaborative team member, helping develop and drive strategic analytical initiatives. As an indispensable member of CKSI, you'll be embedded in a business unit and will be a part of an agile inter-disciplinary team with a diverse set of skills across analytics, engineering, and data science, partnering to optimize and personalize the Fidelity experience.The team will look up to you as a senior subject matter authority in analytics &amp; insights.<h3>The Expertise We’re Looking For</h3><ul><li>5 + years of experience generating analytical insights to drive business actions, including experience with a range of analytical tools and techniques, such as SQL, Qlik/Tableau, Python, R, etc.</li><li>Experience with big data technologies / languages such as Snowflake, Hadoop, Apache Pig, Hive is required</li><li>Experience with digital analytics using tools such as Adobe analytics is a plus.</li><li>Graduate degree in a quantitative / technical field such as Engineering, Economics, Statistics. MBA or MS degree a plus</li></ul><h3>The Skills You Bring</h3><ul><li>A passionate can-do attitude to your work.</li><li>You are committed to cross-functional collaboration to achieve the best results for Fidelity and for our customers.</li><li>Demonstrating a versatile mix of analytical skills, you always focus on business use cases and customer needs.</li><li>Tremendous intellectually curious, taking the initiative to learn new skills and share that knowledge with others.</li><li>Bringing a data-driven approach to decision making through experimental design and practical application</li></ul><h3>The Value You Deliver</h3><ul><li>Your analytical insights will inform business decisions and drive the actions of customer experience and product development teams</li><li>Supporting democratization of data among business partners and creating self-serve data visualization tools that enable business decision making</li><li>Continuously improving data analytics and insights capabilities and spreading that knowledge and expertise throughout the organization</li></ul><h3>Certifications:</h3><h3>Category:</h3>Data Analytics and InsightsFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Manager, Advanced Data Analytics and Insights

<h4>Description</h4><h4>Change Manager, Lifetime Financial Help Strategy, Fidelity Investments - Boston, MA - Merrimack, NH or Jersey City, NJ</h4><h4>Job Description</h4><h4>You blend critical thinking with a drive for delivering strong and actionable results, while being passionate about bringing value to our plan sponsors, participants, and Fidelity. As a member of the Lifetime Financial help Look Ahead Team, you will collaborate with your team and business partners across the product area and Workplace to identify and prioritize strategic opportunities to innovate to better meet customer needs. You will synthesize key trends, the market landscape, internal capabilities, and partner input to articulate opportunities while influencing strategic decisions and roadmaps. You will be committed to maintaining and developing your own expertise and knowledge to ensure you bring the latest thinking to your role, and support your teammates do the same.</h4><h4>The Team</h4><h4>As part of the Lifetime Financial Help Product Area, the Look Ahead Team is responsible for guiding the longer-term product area strategy as well as leading planning and governance processes. We place a strong emphasis on outside-in thinking by interpreting market signals and understanding client and customer needs, while also ideating and incubating new opportunities. We also play point with Workplace Strategy &amp; Planning to lead the LFH portfolio multi-year planning processes and executive insights.</h4><h4>The Value You Deliver </h4><ul><li>Conduct market, customer, and competitive research to bring an outside-in perspective to help identify value to customer and inform opportunities </li><li>Use outside-in insights to develop hypotheses and inform learning agendas </li><li>Collaborate within and across product areas and teams to develop growth opportunities that meet client and customer needs </li><li>Work with Product Area and Group Squad leadership to facilitate development and prioritization of opportunities by building compelling and data-driven business cases, product roadmaps, leading to appropriate resourcing and outcomes </li><li>Build credibility and trust with a diverse set of leaders in and out of the product area to influence and align around shared goals and visions </li><li>Incubate early stage concepts to test and refine market potential </li><li>Develop executive level communications to provide insight into strategic efforts </li></ul><h4>The Expertise You Have </h4><ul><li>Bachelor’s or equivalent with 10+ years of experience, Master’s preferred </li><li>Experience in management consulting and/or product strategy is strongly preferred </li><li>Financial services experience preferred, but not required </li></ul><h4>The Skills You Bring </h4><ul><li>Critical thinking and ability to analyze and synthesize a variety of inputs to drive to a recommendation </li><li>Data-driven approach to frame market opportunities and inform key strategic questions </li><li>Strong cross-functional leadership and skills to navigate a demanding environment and influence partners with a wide range of priorities and perspectives </li><li>Comfortable with a fast-paced environment and responding to urgent requests that may arise </li><li>Excellent consultative, listening, communication, and analytical skills </li><li>Strong team collaboration with the ability to navigate differences in opinion with grace and incorporate constructive feedback as data for the next iteration </li></ul> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Management Consultant, Lifetime Financial Help Strategy

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: RegistrationAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: NeighborHealth is hiring a Patient Access Coordinator! Schedule: Saturday &amp; Sunday 4pm-12am in the Emergency Department As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team, you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to register and arrive patients in the Epic system, and answer phones according to the Registration department guidelines.Duties and Responsibilities: <ul><li>Acts as a mentor to new and existing registration staff.&nbsp;</li><li>Works with supervisor to orient and train new staff to department policies, procedures and workflow.</li><li>Schedules appointments for all patients as requested by the patient or provider.</li><li>Sets up the recalls for returning patients as instructed by the provider</li><li>Answers the telephone in a polite and courteous manner. Identifies the department and introduces self.</li><li>Works closely and professionally with the clinical team to assist patients who walk-in with symptoms. Obtains all relevant information to properly forward to the clinical team</li><li>Manages all incoming and outgoing in basket messages</li><li>Creates Telephone encounters for patients with non-urgent concerns in need of a call from someone in the clinical team</li><li>Scrubs schedule for all outstanding arrived appointments and complete them through the checkout process.</li><li>Utilizes Dental/Optical software according to the department</li><li>Verify insurance in advance and same day.</li></ul>Skills/Abilities <ul><li>Demonstrate excellent communication skills and ability to interact professionally with individuals at all levels.</li><li>Proficiency with technology using Windows, Epic, Workday, RTE, MassHealth portal</li><li>Demonstrate flexibility while being able to multi task and in a fast-paced environment.</li></ul>Experience <ul><li>At least two years of experience working in health care and/or with MassHealth insurances with a focus on creating an excellent patient experience.</li></ul>Education <ul><li>High School Diploma or G.E.D. required</li><li>Bilingual skills required (spanish/english)</li><li>Maintain annual CAC certification</li></ul>Benefits<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Pay Range$19.55 up to $29.33 based on experience NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Coordinator, Patient Access

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PediatricsAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines.Essential Duties and Responsibilities:<ul><li>Check-out appointments and create follow up visits or recalls.</li><li>Book, cancel and/or reschedule appointments as needed for patients walking in.</li><li>Answer Phones.</li><li>Document clear and concise telephone encounters or RX refill request and route appropriately.</li><li>Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED.</li><li>Minimum of 1 year customer service and/or administrative experience.</li><li>Excellent written and verbal communication, judgement and problem solving skills.</li><li>Bilingual fluency Spanish/English required.</li><li>Knowledge of medical terminology and experience working with electronic medical record technology a plus.</li><li>Proficient in Microsoft Office Suite.</li></ul>Benefits:<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Pay Range:19.55 up to 29.33 based on experienceEEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: RegistrationAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines. Hours: Saturday &amp; Sunday 7am-4pmEssential Duties and Responsibilities:<ul><li>Check-out appointments and create follow up visits or recalls.</li><li>Book, cancel and/or reschedule appointments as needed for patients walking in.</li><li>Answer Phones.</li><li>Document clear and concise telephone encounters or RX refill request and route appropriately.</li><li>Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED.</li><li>Minimum of 1 year customer service and/or administrative experience.</li><li>Excellent written and verbal communication, judgement and problem solving skills.</li><li>Bilingual fluency Spanish/English required.</li><li>Knowledge of medical terminology and experience working with electronic medical record technology a plus.</li><li>Proficient in Microsoft Office Suite.</li></ul>Pay Range$19.55 up to $29.33 based on experienceEEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

68 Project Management / Professional Services Jobs in Revere, MA, USA