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Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: RegistrationAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines.Essential Duties and Responsibilities:<ul><li>Check-out appointments and create follow up visits or recalls.</li><li>Book, cancel and/or reschedule appointments as needed for patients walking in.</li><li>Answer Phones.</li><li>Document clear and concise telephone encounters or RX refill request and route appropriately.</li><li>Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED.</li><li>Minimum of 1 year customer service and/or administrative experience.</li><li>Excellent written and verbal communication, judgement and problem solving skills.</li><li>Bilingual fluency Spanish/English required.</li><li>Knowledge of medical terminology and experience working with electronic medical record technology a plus.</li><li>Proficient in Microsoft Office Suite.</li></ul>EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Coordinator, Patient Access

<h3>Job Description:</h3><h3>The Role</h3>As a member of the Fidelity Digital Assets, LLC ('FDA') Compliance team, this role serves as an informed and trusted business partner who promotes an environment of ethical conduct and dedication to compliance, regulatory, and legal obligations. This role on the Compliance Governance and Operations Team will support compliance oversight of FDA, collaborating closely with many teams within FDA and across the Fidelity organization, such as Wealth &amp; Brokerage, Fidelity Institutional, and Workplace Investing.This role requires you to understand and communicate the strategic vision and compliance roadmap for FDA. Our ideal candidate displays the ability to lead and collaborate with teams across FDA including AML, Risk, Records Management, Cybersecurity, and Privacy Programs. This role will support the building and ongoing management of compliance risk assessments, programs that map and test compliance and regulatory-specific controls, and management reporting systems to highlight compliance status and raise critical issues to senior leadership.Activities include:• Leading the process to identify potential gaps in controls and collaborating on remediation plans.• Developing, implementing, and maintaining comprehensive compliance policies and procedures that align with both regulatory obligations and organizational objectives.• Supporting business functions identify regulatory-necessary policies and track that they are being efficiently managed.• Assisting Regulatory Management team in responding to relevant regulatory matters and building positive relationships with regulators.• Remaining up-to-date on regulatory changes and landscape, standard methodologies, and new development in the industry.<h3>The Expertise and Skills You Bring:</h3>This is a dynamic role, and we are looking for someone who is capable of working efficiently in a fast-paced, complex regulatory environment. An ideal candidate has experience developing and leading teams and strong people management skills, has a track record analytical, organizational, interpersonal, and problem-solving skills.• 6+ years of combined experience in Compliance, Risk, and Legal• 4-year college degree required; Masters, MBA, or JD is a plus• Strong understanding of money service business regulation including MTL, Regulation E, UDAAP, and AML/BSA; understanding of the current regulatory landscape for crypto a plus• Able to articulate well and influence key decision makers through a combination of knowledge, reasoning, and relationships• Capable of balancing work independently and as part of a close-knit team<h3>The Team</h3>We are a rapidly growing team of compliance professionals dedicated to supporting the company and customers through adherence to regulatory requirements. Our team reports to the Chief Compliance Officer for Fidelity Digital Assets, a full-service, enterprise grade platform for securing, trading, and supporting investments in digital assets.<h3>Certifications:</h3><h3>Category:</h3>ComplianceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Senior Manager, Compliance Governance & Ops

<h3>Job Description:</h3>The Role As Engagement Lead – Fidelity Human Capital, you lead the day-to-day management of human capital consulting projects across Fidelity’s Business units. Our projects aim to solve Fidelity’s most critical human capital focused business issues, and your role is highly valued by Fidelity business leaders to drive critical thinking forward. The project management and business partner relationship support that you provide to the team and our internal clients helps craft the future of Fidelity’s businesses. Your role is to help scope the project, lead and manage workstreams, develop your team, and partner with senior Fidelity business leaders to drive successful outcomes. The Team Fidelity Consulting (“FC”) consists of ~100 top talent strategy and human capital consultants who with leadership across the Fidelity to shape Fidelity’s future by way of critical thinking and independent insights​. Fidelity Consulting addresses strategic challenges and opportunities with thoughtful, rigorous, and provocative points of view by attracting diverse top talent and developing them into Fidelity’s future leaders. We deliver value in a variety of ways, from leading projects focused on growth and innovation, to human capital consulting to leading enterprise-wide initiatives. As a part of the FC team, you will gain exposure to a wide variety of strategic business challenges – preparing you for increasing leadership roles and advancing your career. The Expertise and Skills you Bring <ul><li>You must demonstrate practical subject matter expertise in Human Resources with direct experience in the financial services industry (e.g., workplace, brokerage, wealth management, investments). </li></ul><ul><li>You have 7-10 years of work experience. </li></ul><ul><li>The position requires consulting experience with multiple years in the project manager role and experience counseling clients/partners, preferably with a top tier consulting firm. </li></ul><ul><li>You must have outstanding analytical, communication, conceptual thinking, project management and problem-solving capabilities. </li></ul><ul><li>You have both the flexibility and the skill to lead and contribute to teams. </li></ul><ul><li>Experience with project and team management, specifically including organization strategy and design, role design, workforce planning, resource optimization </li></ul><ul><li>Ability to synthesize analysis and research into strategic insights and practical recommendations, including organization diagnostic and design, resource optimization, financial impact analysis, operational analysis and primary/secondary research </li></ul><ul><li>Capable of influencing middle to senior management through both personal interactions as well as the creation and delivery of presentations </li></ul><ul><li>Ability to assess risk and operationalize findings - turning research into actions </li></ul><ul><li>Proficient in quantifying challenges and requirements related to execution </li></ul><ul><li>Driver of decisions in complex environments with multiple partners </li></ul><ul><li>Skilled in building relationships with peers and executives in a variety of capacities </li></ul><ul><li>A desire to develop and mentor people </li></ul>Note: Fidelity is not providing immigration sponsorship for this position<h3>Certifications:</h3><h3>Category:</h3>ConsultingFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Engagement Lead - Human Capital

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: RegistrationAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines. Dept: ED Hours: Saturday &amp; Sunday 4pm-12amEssential Duties and Responsibilities:<ul><li>Check-out appointments and create follow up visits or recalls.</li><li>Book, cancel and/or reschedule appointments as needed for patients walking in.</li><li>Answer Phones.</li><li>Document clear and concise telephone encounters or RX refill request and route appropriately.</li><li>Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED.</li><li>Minimum of 1 year customer service and/or administrative experience.</li><li>Excellent written and verbal communication, judgement and problem solving skills.</li><li>Bilingual fluency Spanish/English required.</li><li>Knowledge of medical terminology and experience working with electronic medical record technology a plus.</li><li>Proficient in Microsoft Office Suite.</li></ul>Pay Range$19.55 up to $29.33 based on experienceEEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

<h3>Job Description:</h3>The GroupFidelity Digital Asset Management [FDAM] is building an investment platform offering digital asset products and services designed to meet the growing needs of Fidelity’s retail customers and intermediary and institutional clients. The Investment Implementation team is a collaborative group proficient in off-chain and on-chain market structure, trading, liquidity venues, reconciliation and risk management. The team will work closely with Research, Investment Operations, Data Science and Risk across topics such as portfolio construction, rebalancing, collateral management, technology infrastructure and automating processes.The RoleThe Digital Assets Trader will be an integral member of the FDAM team to manage investment strategies, develop the operating platform and communicate on market trends. The trading team is responsible for executing and maintaining the exposures necessary to express investment views, markets research, and development of quantitative trading strategies involving derivatives. This role will require an individual to assist in the day-to-day for current products while building the operating platform and research to facilitate new capabilities.The Value You Deliver<ul><li>Deep market structure knowledge across crypto spot and derivatives, and off-chain vs on-chain execution (CLOB, AMMs, mempools).</li><li>Manage the daily execution of digital asset funds and separate accounts.</li><li>Collaborate with research and technology on development and implementation of long-only, risk-managed and market neutral strategies, including operational and risk systems to support the activity.</li><li>Understand the downstream process of the trading desk (i.e. accounting, settlement, reconciliation) and communicate with the operations teams supporting those processes clearly and effectively to resolve daily issues.</li><li>Understand the legal and compliance issues that surround our trading process and the products that we trade. Have a clear grasp on how compliance matters affect trading and understand the escalation process.</li></ul>The Education &amp; Experience You Bring<ul><li>Minimum of 7 years of relevant professional experience in trading or quantitative investment functions. Direct experience trading on-chain, and interacting with smart contracts, preferred.</li><li>Strong technical aptitude with demonstrated experience and knowledge of programming languages (Python, MATLAB, R) and SQL</li><li>Experience with implementation of model-based investing strategies.</li><li>Advanced degree in Engineering, Statistics, Operations Research, or a closely related field is preferred.</li></ul>The Skills You Bring<ul><li>Ability to manage through day-to-day rigors of an operationally critical environment; obsessive attention to detail</li><li>Collaborate across teams whose skill sets span operations, research, and risk management to systematize our approach to trading and risk management</li><li>Communicate performance, risk, positioning, and rebalance metrics to ensure alignment with the Research team’s model portfolio</li><li>Build data-based tools and workflows to further systematize our approach to trading and risk management</li><li>Contribute to product development to improve client outcomes; high level of intellectual curiosity</li></ul>The base salary range for this position is $100,000 - $165,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3><h3>Category:</h3>Investment Professionals

Digital Assets Trader

<h3>Job Description:</h3>About the Role We are seeking a Director of Customer Experience to join our team and help us continually improve how we listen and act on customer feedback to enhance our products and services and customers’ experiences with Fidelity. In this critical, individual contributor role, you will lead efforts, in partnership with service, advisors and other customer facing and digital leaders, to identify, design and implement best practices that enhance how Fidelity identifies experience gaps and friction, and systematically acts on feedback to both address individual issues and improve experiences holistically. Key Responsibilities <ul><li>Identify industry best practices for operationalizing customer feedback to drive positive change for customers and enhance Fidelity’s business operations. Gain alignment on the initiatives that are applicable to Fidelity’s business.</li><li>Work with business partners to create new systematic ways to scale action on customer feedback and work with relevant teams to make those changes happen</li><li>Further develop and implement operational standards, protocols, and service-level agreements for action on customer feedback</li><li>Implement best practices to integrate CX feedback into operations.</li><li>Lead cross-functional workshops to conceptualize solutions aligned with business and customer needs.</li><li>Keep up with the best ways other companies improve customer experience and bring those ideas to our team.</li></ul>What Success Looks Like <ul><li>A team that’s ahead of problems and focused on what customers need.</li><li>Tools and systems that really help improve customer satisfaction.</li><li>Ensure that customers receive prompt and effective responses to their feedback and issues</li><li>People inside and outside the company see you as a leader in customer experience.</li><li>A company culture that listens to customers and values their feedback.</li></ul>Qualifications/Must-Haves: <ul><li>10+ years of experience working with customer feedback or improving customer service, with at least 3 years experience in implementing new capabilities..</li><li>A track record of making large scale improvements in customer experience.</li><li>Strong skills in understanding customer behavior and using data to make decisions.</li><li>Experience using tools like Qualtrics or other customer feedback platforms.</li><li>Exceptional communication and storytelling skills, especially with senior leadership.</li><li>Ability to work well with different teams and ability to influence without authority and build cross-functional partnerships.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Data Analytics and InsightsFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Customer Experience

<h3>Job Description:</h3>With your extraordinary knowledge and incomparable integrity, we know that clients invest their trust in you. Join a team that also invests in you with key product and service offerings, sophisticated technology and a premier investment platform. Here, you will build long-term, dedicated relationships with customers by bringing them peace of mind as you guide them through wealth management and retirement planning strategiesThe Expertise We’re Looking For<ul><li>FINRA Series 7 &amp; 63 required prior to hire</li><li>Series 65 and/or 66 and state registrations required within 3 months of hire</li><li>Experience with High Net Worth clients</li><li>A CFP is preferred if you don’t already have your CFP, our Tuition Reimbursement program can help you with classes to obtain it</li></ul>The Purpose of Your RoleWe fully support you with an open architecture product platform and top resources in the financial industry, while you nurture relationships with an existing client base. Your keen focus, motivational skills and leadership qualities are prime attributes as you provide the appropriate investment solutions to existing clients and help expand the acquisition of new customers.The Skills You Bring<ul><li>You demonstrate a deep understanding of financial markets, and can effectively simplify complex financial concepts while building rapport and credibility with highly valued clientele</li><li>Remarkable knowledge of investment products</li><li>Ability to thoughtfully introduce your clients to different investment strategies and bring together additional client assets while engaging in positive, client-centered discussions</li><li>Collaborating with multiple business partners allows you to craft an unsurpassed customer experience and meet the client’s broad range of investment needs</li></ul>The Value You Deliver<ul><li>No longer spending time on cold calls and sourcing new clients, you are able to make an impact in the lives of your clients through deepening relationships and complex financial planning</li><li>Your integrity, insights, interpersonal skills and meticulous planning allows you to mentor and support your customers as they look to reach their retirement goals</li><li>Educating customers on the technology and channels available to them to better monitor, maintain, and handle their investments</li></ul><h3>Our Investments in You</h3>We believe it is important to approach life holistically. Fidelity’s greatest advantage is our people so our <a href="https://go.fidelity.com/ggbzd" target="_blank">benefit programs(opens in a new tab)</a> are designed to help you and your loved ones strike the right balance. Sound too good to be true? See for yourself and learn more about our benefits offerings:<ul><li>We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements</li><li>Click to hear from a few of our associates about the outstanding benefits Fidelity offers: <a href="https://youtu.be/g4cxE1KfmJ4" target="_blank">Benefits at Fidelity Investments(opens in a new tab)</a></li><li>Click here for a story about how we are helping our <a href="http://www.star-telegram.com/news/business/biz-columns-blogs/teresa-mcusic/article69488977.html" target="_blank">employee’s payback their student loan debt(opens in a new tab)</a></li></ul><h3>How Your Work Impacts the Organization</h3>Working in our Investor Center, you will engage face-to-face with your customers, offering mentorship and personalized planning, while helping extend the reach of the firm's brand. Backed by Fidelity’s open architecture, you’re able to provide comprehensive investment guidance and sustain long-lasting relationships. We will provide you the support of a well-rounded team of professionals, unlimited access to some of the best resources and tools in the industry, and a top compensation package with excellent benefits. While you form relationships here, you will also be building your career!<h3>Certifications:</h3>Certified Financial Planner ® / CFP-® - Issuing Authority, Series 07 - FINRA, Series 63 - FINRA, Series 65 - FINRA, Series 66 - FINRA<h3>Category:</h3>SalesFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Financial Consultant - Cambridge, MA

<h3>Job Description:</h3>The RoleWe are seeking a results-oriented and motivated associate who thrives working with teams to deliver outstanding Cash Management products and services via Fidelity.com and our native mobile App. Interested in being part of the Cash Solutions team driving outstanding client and business value to Fidelity and our customers? If so, read on and apply soon! This role will focus on the commercialization responsibilities of the FDIC Sweep and core accounts products and capabilities in the Cash Solutions domain.The Expertise and Skills You Bring <ul><li>Bachelor’s Degree required, MBA preferred.</li><li>8 – 12 years of proven experience in financial services, with focus in banking, treasury management, cash management experience is preferred. </li><li>Strong relationship management skills and comfort working with senior leadership internal and external to Fidelity.</li><li>A combination of strong analytical and interpersonal skills with a learning and growth mindset.</li><li>Experience working across Fidelity business units and ability to manage multiple vendors and partners (internal / external)</li><li>Comfortable managing multiple complex processes and initiatives, while maintaining updated and accurate documentation that aligns to legal, compliance, audit and other regulatory standards.</li><li>Strategy and execution skills to run impactful programs aligned to strategic plans &amp; objectives</li><li>Strong presentation and persuasion skills to achieve consensus with multiple audiences including active listening skills to integrate different perspectives and achieve better outcomes.</li></ul><ul><li>Experience managing vendors and related contracts, oversight and processes</li></ul>Responsibilities of the job will include the following: <ul><li>Directly manage multiple bank partners, collaborating with bank leadership, internal treasury and Enterprise Relationship Management teams.</li><li>Support the negotiation, drafting, review and approval of complex legal contracting processes.</li><li>Support the technology, operations, treasury and vendor teams for all FDIC Sweep program bank required control points, including interest rate management, invoicing, billing, etc.</li><li>Develop and maintain expertise in FDIC and other bank regulatory requirements pertinent to our sweep program.</li><li>Leveraging client centered techniques such as hypothesis driven design, journey mapping and other similar techniques to identify opportunities to innovate and grow the FDIC sweep program. </li><li>Lead the measurement and analytics Provide high level direction to internal partners across the FDIC and core account products and identify key insights that support leadership decisions in forecasting balances, business economics and planning.</li><li>Active participation in and/or leading defining requirements, understanding business &amp; technology needs, and writing Agile stories to help advance the infrastructure and assist with system &amp; process improvements. </li><li>Participating in and leading go to market efforts</li></ul><h3>The Team</h3>Fidelity’s Cash Solutions domain has critical building blocks for our customers. Our vision is to expand the role Fidelity can play in this critical area of customer finances, by offering innovative capabilities to serve the spending and saving needs of both new and existing customers.<h3>Certifications:</h3><h3>Category:</h3>Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Director, Cash Payments/Money Movement and Sweep Programs

<h3>Job Description:</h3>Job Description:Fidelity is currently seeking top candidates to serve Fidelity as a Security Representative. This position is located in Boston, MA. Are you eager to part of something positive and work within a dynamic and collaborative team environment? Our success as a firm is due to the personal responsibility and pride our associates take in getting things right, and the compassion that drives us to go above and beyond to exceed expectations for our customers and each other. We have a remarkable career opportunity for recent and upcoming college graduates, regardless of your major in school, because you do not need to have a finance degree to qualify for this role. Working as part of a team, you will play an integral role in creating peace of mind for Fidelity and its customers by protecting company assets, minimizing risk, and ensuring overall safety at a variety of locations.A career at Fidelity within Global Security Operations (GSO) as a Security Representative will equip you with not only a fundamental security skillset that is first in class, but also essential qualifications for any career path you choose to follow. Examples of security related skills you will learn are security risk assessment, knowledge of security principles (incident management, life safety, investigations, workplace violence prevention, threat assessment), security technology, physical security principles and first responder certifications. You will also have the opportunity to develop other professional skills such as effective communication, critical thinking, customer service, relationship management, vendor management, scheduling and budgeting. If you are ready for a rewarding new challenge with a global financial leader, and if you meet our qualifications (including a full background check), then we want to talk with you.Contact us today!Job Requirements as a Security Representative, you must be motivated, engaged, ambitious, and energetic. This is not a desk job, and you must be prepared to work as part of a team, acting quickly and expertly as you respond to urgent, potentially stressful situations. You must also display excellent verbal and written communication and interpersonal skills as you will interact with a variety of department managers and staff in addition to external visitors. Please note: Hire for this position is contingent upon successful completion of a thorough background check, including criminal, credit and education history, previous work experience/references, and a drug screen. <ul><li>0-2 years work experience in any field • Availability to work a flexible 12-hour shift schedule, including days, nights, or weekends </li><li>12% shift differential pay on night and weekend shifts, at least 8 hours of paid OT every other week and a year-end bonus. </li><li>Open to all majors. Associate's or Bachelor's degree • Ability to spend periods of time walking or standing at a fixed post </li><li>Ability to perform first-responder rescue activities involved with medical or facility emergency situations </li><li>Knowledge of basic first aid and CPR, or the ability to acquire such knowledge through training </li><li>Ability to acquire knowledge of basic physical security techniques and principles through training </li><li>Ability to present a neat, clean, non-threatening appearance and professional demeanor </li><li>Ability to demonstrate poise and self-control under stress </li><li>Basic computer proficiency </li><li>Dedication to excellent customer service </li><li>Good analytical skills </li><li>Onsite work only The value you deliver: </li><li>Greet visitors and associates as you welcome everyone who comes through the door while following all security protocols </li><li>Proficient with standard computer applications and ability to learn specialized programs/applications </li><li>Facilitate access control, life safety solutions, and proactive and successful incident management and mitigation </li><li>Deliver Customer Centric experiences when interacting with visitors, vendors, associates, and customers while facilitating the implementation and ensuring compliance with company standards and policies </li><li>Proactively perform inspections, assessments, and reviews to ensure working order of security and life safety equipment to ensure the safety of workspaces </li><li>Review recorded calls to assess threats to our associates, facilities, and business. Enable a security program to reduce the risk of those potential and actual threats to our associates, workspace, business and reputation </li><li>Provide direct and ongoing support to associates and guests who require accommodations or who are experiencing external threats that could impact the safety of the workspace </li><li>Ability to successfully monitor threat intelligence, and how the internal and external risk environments impact the site security procedures required to address and mitigate risk to our associates and facilities Our commitment to you: </li><li>Student loan assistance and tuition reimbursement for eligible employees </li><li>18 plus days Paid Time Off (based on years of service) plus 8 Federal Holidays </li><li>Opportunity to volunteer and give to your local community </li><li>Workplace wellness initiatives, weekly meditation calls, company subsidized balanced meal options at onsite cafeterias</li></ul><h3>Certifications:</h3><h3>Category:</h3>SecurityFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Security Representative

<h3>Job Description:</h3>You blend critical thinking with advocacy and alignment to support the ongoing management of and strategy for the Workplace Managed Accounts Product Area. As a member of the Workplace Managed Accounts strategy team, you will be responsible for:<ul><li>Managing a portfolio of product area priorities</li><li>Supporting planning efforts and executive updates</li><li>Leading key governance activities both within and outside of the product area, including collaboration with leaders across the product area and key business partners.</li><li>You will work across product area and alongside our partners to evaluate and influence strategic decisions, roadmaps and execute on the top growth opportunities.</li></ul>This role will leverage a unique blend of planning and strategy. <h3>The Team</h3>As part of the Workplace Managed Account (WMA) Product Area, the strategy team, is responsible for guiding longer-term business and product strategy as well as managing planning and governance processes. We place a strong emphasis on outside-in thinking by interpreting market signals and understanding client and customer needs, while also ideating and incubating new opportunities. We also play point with Workplace Strategy &amp; Planning to manage the WMA portfolio multi-year planning processes and executive insights.<h3>The Value You Deliver </h3><ul><li>Work with Product Area and Group Squad leadership to facilitate development and prioritization of roadmap grounded in our objectives and assessment of opportunities</li><li>Build credibility and trust with a diverse set of leaders in and out of the product area to influence and align around shared goals and visions</li><li>Develop executive level communications for internal and external discussions</li><li>Participate in and facilitate regular strategic planning discussions </li><li>Own Product Area planning routines and roadmaps, maintaining alignment and transparency across the leadership team and soliciting feedback from appropriate teams</li><li>Build and leverage knowledge about our tools, systems, and processes and utilize these learnings to streamline processes and drive best practices</li><li>Conduct market, customer, and competitive research to bring an outside-in perspective to help identify value to customer and inform opportunities</li><li>Collaborate with partners to develop growth opportunities that meet client and customer needs</li></ul><h3>The Expertise You Have </h3><ul><li>Experience in management consulting / strategy is strongly preferred, and previous experience in project management is a plus</li><li>Financial services experience preferred, but not required</li><li>Bachelor’s or equivalent with 10+ years of experience, Master’s preferred</li></ul><h3>The Skills You Bring </h3><ul><li>Ability to lead multiple initiatives simultaneously and with multiple groups</li><li>Strong project management and attention to detail to ensure the Product Area processes are complete, accurate, and delivered on time</li><li>Proactive and action-oriented; willing to take the initiative and bring others along instead of waiting for permission</li><li>Strategic thinking and ability to analyze and synthesize a variety of inputs to drive to a recommendation</li><li>Strong cross-functional leadership and skills to navigate a demanding environment and influence partners with a wide range of priorities and perspectives</li><li>Work with Product Area leadership to manage agendas for key routines, including Extended Staff meetings, Offsites, and All Associates meetings</li><li>Comfortable with a fast-paced environment and responding to urgent requests that may arise</li><li>Excellent consultative, listening, communication, and analytical skills</li><li>Continuous improvement mindset and intellectual curiosity</li><li>Strong team collaboration with the ability to navigate differences in opinion with grace and utilize constructive feedback as data for the next iteration</li></ul>At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.<h3>Certifications:</h3><h3>Category:</h3>Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

65 Project Management / Professional Services Jobs in Randolph, MA 02368, USA