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ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents.JOB DESCRIPTIONUnit Count: 254 &amp; 283Property Type: Lease-upSchedule: Weekends required*Bonus eligibleOur ideal candidate has 1-2 years of previous experience in a related position such as administrative, customer service, sales, or hospitality. High-rise lease-up experience, Familiarity with the San Francisco market, and experience in a luxury / class-A community preferred.<ul><li>Coordinates all resident functions and activities including orienting residents to the property, as well as assists with utility set-up and deliverance of packages and package claim reminders.</li><li>Develops and publishes property newsletter, which includes planned events, resident services, and advertisements.</li><li>Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests. Prepares incident reports pertaining specifically to resident issues, in accordance with Company standards.</li><li>Schedules activity center or clubhouse rentals, maintains the contract on any such rental, and collects applicable fees. Ensures guest suites are in rental condition and provides additional amenities to residents, such as movie rentals, books, and games.</li><li>Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts the resident to determine if they are satisfied with the work completed. Prepares weekly maintenance report to verify resident requests are being completed.</li><li>Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.</li></ul>#LI-CF1Additional Job DescriptionThe hourly range for this position is $26.54 - $29.62 hourly (San Francisco)Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar

Dual-site Resident Services Coordinator (The Canyon & Verde)

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:CorroHealth is the partner of choice to healthcare providers in support of their Revenue Cycle challenges. We solve problems through a customized mix of services, consulting and technology that can change over time to meet any client’s evolving needs. We work with 300+ providers in 25+ states and bring a client-focused approach that makes each provider feel like our only client. CorroHealth offers the following products and services: Denials Management and Complex Claim Resolution, A/R Outsourcing, Patient Access, Revenue Cycle Technology, and Consulting.ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.Location: Remote within US OnlyRequired scheduled: Monday - Friday, 8:00 AM - 4:30 PM ESTHourly Salary: $18.50 - $21.00Job Summary:<ul><li>​Differentiates between clinical and technical denials through EOB'S, denial letters/payer correspondence and data mining.</li><li>Identifies payer and hospital’s managed care contracts.</li><li>Reviews managed care contracts against application of rates, provisions and terms.</li><li>Reviews timely filing guidelines regarding the appeals process.</li><li>Contacts payers to negotiate resolution on technical denials.</li><li>Appeals denials using all means necessary (appeal letters, medical records and other supporting documentation, utilization of on-staff clinicians).</li><li>Evaluates appeal outcome for next steps (logs recovered funds, supports uphold decision or initiates 2nd level appeal).</li><li>Manages assigned workload of accounts through timely follow up and accurate record keeping.</li></ul>Qualifications: <ul><li>HS Diploma or equivalent Required. Four-year degree preferred or equivalent experience in hospital related billing/follow-up field</li><li>Benefits/fund administration experience preferred.</li><li>Knowledge of UB04 and HCFA 1500 Forms</li><li>Knowledge of/experience working with managed care contracts.</li><li>Experience working with customer support/client issue resolution management.</li><li>Strong analytical acumen.</li><li>Strong multi-tasking skills.</li><li>Proficiency with MS Office.</li><li>Excellent oral and written communication skills.&nbsp;</li></ul>What we offer:<ul><li>Comprehensive Medical/Dental/Vision Insurance</li><li>401k program</li><li>PTO: 80 hours accrued, annually</li><li>9 paid annual holidays</li><li>Tuition reimbursement</li><li>Professional growth and much more!</li></ul>PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

CorroHealth

Coordinator, Denials Management

<h4>What The Role Is</h4>Reporting to the Manager of Business Development, Central Region, the role is responsible for valuation, due diligence, and execution of project acquisition opportunities. Additionally, the role involves providing strategy, structuring, and pricing support for the development and power marketing of utility-scale wind, solar, and energy storage assets.This role is primarily focused on markets in the Central part of the country including ERCOT, MISO, and SPP. This role will be based out of Denver, CO in a hybrid capacity.If you don’t meet 100% of the qualifications but see yourself contributing, please submit your resume.<h4>What You'll Be Doing</h4><ul><li>Own the project financial model for development assets. Work with Capital Markets, Engineering, and Development teams to ensure conformance with underwriting guidelines, investment metrics and forecasted cash flows. Run sensitivity analyses and generate ideas to optimize valuation.</li><li>Asset origination and acquisition: Support origination, structuring, and closing of high-quality, profitable solar, wind, and storage acquisitions as a key member of a transaction team.</li><li>Coordinate with functional teams on due diligence and financial model inputs to qualify project investments prior to executing acquisition documents.&nbsp;</li><li>Prepare detailed memos and presentations for senior management and investment committee.</li><li>Support on-going origination, development, and financing activities for projects:</li><ul><li>Support pricing analysis and bidding strategy to originate offtake contracts for Clearway Energy Group’s 25GW+ development portfolio of utility wind, solar, and storage projects.</li><li>Develop statistical analyses to quantify risk in highly structured transactions.</li><li>Perform quantitative and qualitative analysis to work out impediments to negotiations and closings.</li><li>Work with functional groups, third-party consultants, and various other stakeholders to drive projects forward and perform quantitative analyses to support development and financing judgments.</li></ul><li>Develop additional functionality for new and innovative financial structures (in excel and VBA) and improve existing quantitative analyses and tools.</li></ul><h4>What You'll Bring</h4><ul><li>Bachelor's Degree with a strong academic record from a leading undergraduate program, ideally with focus in finance, business administration, or economics.</li><li>2-4 years of relevant work experience in a finance or a development role with specific focus on financial modeling.</li><li>Fundamental knowledge of renewable energy, cleantech, power markets, or infrastructure finance with prior internship (or similar) experience in these fields.</li><li>Experience navigating discounted cash flow models is required.</li><li>A motivated self-starter with strong problem-solving and communication skills.</li><li>Strong aptitude for analytical and financial modeling with demonstrated attention to detail. Advanced capabilities in Excel and PowerPoint are essential.</li><li>Excellent oral, written, and visual communication skills. Ability to summarize complex issues and identify opportunities or next steps is critical.&nbsp;</li><li>Robust organizational skills with a mindset towards pursuing simple and efficient solutions.</li><li>Ability to manage simultaneous projects/work streams, set priorities, and exercise judgment unsupervised.</li><li>Interest in developing management skills and desire to grow personally and professionally within our organization.</li></ul><h4>What Would Be Nice</h4><ul><li>CFA or other ongoing education a plus.&nbsp; &nbsp;</li><li>Renewable energy, cleantech, and/or power markets experience preferred.</li><li>Experience with VBA or other programming languages is a bonus.</li><li>Experience covering power &amp; utilities, natural resources, alternative energy or clean technology industry groups is preferred, but not mandatory.</li></ul>Clearway will not sponsor nonimmigrant visas for this position (H-1B, TN, E-3, etc.).#LIHybridThe pay rate for the successful candidate will depend on geographic location, skills, relevant and demonstrated experience, education, training and certifications, and other factors permitted by law. This role is eligible to earn an annual cash bonus, subject to personal and company performance goals.Salary Range Across all U.S. Locations$92,000—$115,000 USDClearway Energy Group is leading the transition to a world powered by clean energy. Along with our public affiliate Clearway Energy, Inc., our portfolio comprises approximately 11.4 GW of gross generating capacity in 26 states, including 9 GW of wind, solar, and energy storage assets, and over 2.4 GW of dispatchable power generation providing critical grid reliability services. As we develop a nationwide pipeline of new energy projects for the future, Clearway’s fleet of emissions-free assets generates enough reliable electricity to power more than 2 million homes today. Clearway Energy Group is headquartered in San Francisco with offices in Denver, Houston, Phoenix, Princeton, and San Diego. For more information, visit clearwayenergygroup.com.Clearway Energy, Inc. is one of the largest owners of clean energy generation assets in the US and is leading the transition to a world powered by clean energy. Our portfolio comprises approximately 11.4 GW of gross generating capacity in 26 states, including 9 GW of wind, solar, and energy storage and over 2.4 GW of dispatchable power generation providing critical grid reliability services. Through our diversified and primarily contracted clean energy portfolio, Clearway Energy endeavors to provide our investors with stable and growing dividend income. Clearway Energy, Inc.’s Class C and Class A common stock are traded on the New York Stock Exchange under the symbols CWEN and CWEN.A, respectively. Clearway Energy, Inc. is sponsored by our controlling investor, Clearway Energy Group LLC. For more information, visit investor.clearwayenergy.com.Our Commitment to Diversity, Equity, &amp; Inclusion At Clearway, we create a community that isn’t about being the same – it’s about building a team of unique individuals, with different backgrounds &amp; skill sets, coming together to build something big &amp; make a difference in the world. Clearway’s team is dedicated to a clean energy future across a wide spectrum of roles &amp; responsibilities. Embodying our company values and operating principles, unique individuals come together over a common mission. We embrace opportunities to do challenging work that can change the world. We aspire to bring out the best in everyone. We share setbacks, celebrate successes, &amp; act with integrity &amp; accountability to get the job done. Working at Clearway, Hybrid Together Here at Clearway, we’re committed to balancing flexibility while fostering strong relationships with our teammates. We do this by prioritizing new hires based near one of our offices in San Francisco, San Diego, Scottsdale, Houston, Denver, &amp; Princeton. Our office-based employees typically work together from fabulous spaces on Tuesdays &amp; Thursdays to collaborate &amp; learn, build community, get to know one another, &amp; enjoy company-provided meals &amp; events. Clearway Energy is an equal opportunity employer that values a broad diversity of talent, knowledge, experience &amp; expertise. We intentionally foster a culture of inclusion that empowers our employees to deliver superior performance to the communities we serve. We encourage minorities, women, individuals with disabilities &amp; protected veterans to join the team. Clearway is a proud promoter of employment opportunities to our Military &amp; Veterans. What We Provide Clearway offers all eligible employees working 20+ hours per week a comprehensive menu of benefits: generous PTO, medical, dental &amp; vision care, HSAs with company contributions, health FSAs, dependent daycare FSAs, commuter benefits, relocation, &amp; a 401(k) plan with employer match, a variety of life &amp; accident insurances, fertility programs, adoption assistance, generous parental leave, tuition reimbursement, &amp; benefits for employees in same-sex marriages, civil unions &amp; domestic partnerships. For more on Clearway benefits, visit our Benefits Website.Notice to Applicants Clearway Energy is strongly committed to a philosophy of equal opportunity and fully complies with equal&nbsp;employment&nbsp;laws,&nbsp;ordinances and regulations for all applicants and employees. We will make reasonable accommodations to enable individuals with disabilities to apply and compete for employment opportunities for which they are qualified. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to&nbsp;<a href="mailto:recruiting@clearwayenergy.com" target="_blank">recruiting@clearwayenergy.com</a>&nbsp;and let us know the nature of your request and your contact information.Notice to California Applicants Clearway Energy is strongly committed to a philosophy of equal opportunity and fully complies with&nbsp;equal&nbsp;employment&nbsp;laws,&nbsp;ordinances and regulations for all applicants and employees.

Clearway Energy Group

Senior Analyst, Business Development - Central

<dt><h4>Description</h4></dt>Pay Grade: G Click HERE for Video Who we are.&nbsp;We protect lives.The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters.&nbsp; What we offer.&nbsp;As a member of the Georgia Department of Public Health team, you will join a passionate group of individuals who are dedicated to making an impact. &nbsp;No matter your role, you will individually contribute to protecting the lives of all Georgians while receiving a wide range of benefits, so you can:<ul><li>Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play</li><li>Enjoy Workplace Flexibility&nbsp;– Experience flexibility in how you work so you can be your best self for you and Georgia Residents</li><li>Work with&nbsp;a Dynamic and Diverse Team– Collaborative and inclusive way of working where employees share ideas and leverage collective strengths&nbsp;</li><li>Achieve Career Longevity – Countless opportunities for continuous learning/development that support a long-term career</li><li>Take Part in a Hands-on Working Culture – Unique culture of active engagement and problem-solving, no matter your role</li><li>Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like you</li></ul> As a Customer Service Representative within the Macon-Bibb County Health Department at the Georgia Department of Public Health,&nbsp;you will join a dedicated group of public health professionals that help support the overall mission and vision of protecting lives of Georgian residents in a variety of ways. <dt><h4>Job Responsibilities</h4></dt>Customer Service Representative 2 is responsible for performing office support and/or secretarial duties for the Macon Bibb Health Department such as composing and word processing a variety of documents and correspondence, relaying and resolving routine telephone and/or walk-in inquires, scheduling appointments, attending staff meetings and/or trainings, processing forms, data entry, and establishing and maintaining records. &nbsp;Customer Service Representative 2 will work under the general supervision of the Customer Service Supervisor. &nbsp; &nbsp; Job Description: <ul><li>Answering the phones, timely booking of appointments, and calling to confirm appointments.</li><li>Portraying a positive image and engaging in professional and friendly communications with clients to meet their needs in a timely manner.</li><li>Complete requisitions and submit them to the Customer Service Supervisor.</li><li>Maintain and submit monthly reports as requested by Customer Service Supervisor.&nbsp;</li><li>Maintain patient’s HIPPA rights and confidentiality&nbsp;</li><li>Communicate message(s) to other staff in a dependable, clear, and efficient manner.</li><li>Facilitate day-to-day operation of the MBCHD under the management of the Customer Service Supervisor.&nbsp;</li></ul>Performs additional professional responsibilities as assigned <dt><h4>Minimum Qualifications</h4></dt>High school diploma/GED and completion of 90 quarter hours (60 semester hours) at an accredited college or university;&nbsp; or&nbsp; One (1) year of experience in a customer service setting communicating information;&nbsp; or&nbsp; One (1) year of experience required at the lower level Customer Svc Rep 1 (GST120) or position equivalent. Preferred Qualifications <ul><li>Bilingual, preferably Spanish</li><li>Two years of general office or administrative experience</li><li>Excellent oral and written communication skills</li><li>Ability to work in a team environment</li><li>Strong computer and internet skills required MS Office suite (Word, PowerPoint, Excel, Outlook)</li><li>Excellent time management skills with the ability to work independently, multi-task, prioritize, and meet deadlines</li></ul> <dt><h4>Additional Information</h4></dt>Georgia Department of Public Health Commissioner and leaders encourage all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well-being. The use of physical activity breaks during the workday is authorized to support this philosophy and assist employees in meeting their wellness goals. &nbsp;A maximum of 30 minutes in a given workday may be used to engage in physical activities, generally in the form of two 15-minute breaks or one 30-minute break. Employment Information Current State employees are subject to State Personnel Board rules regarding salary. DPH accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DPH will contact educational institutions to verify degree, diploma, licensure, etc. The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check. Relocation assistance will not be provided. As an employee of DPH, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department. If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: <a href="mailto:DPH-HR@dph.ga.gov" target="_blank">DPH-HR@dph.ga.gov</a>. DPH is an Equal Opportunity Employer Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.

Customer Service Representative

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The US Platinum Product Management Team owns the product strategy, value proposition, customer experience, and P&amp;L for our US Platinum product. This Senior Analyst will play a key role in designing and delivering the customer experience. This team member will partner with cross-functional teams to ensure we are delivering a best-in-class Platinum Membership experience to our Card Members throughout the customer lifecycle.This role reports to the Senior Manager, US Platinum Card Product Management.Key Responsibilities<ul><li>Support the design and execution of the US Platinum Card Customer Experience, including the launch of net-new digital experiences</li><li>Collaborate with partners across EDDS, US Consumer Marketing, Membership Services, TLS, Resy, GABM &amp; Servicing to ensure connectivity and seamless delivery of initiatives</li><li>Serve as the Platinum Card Member voice to advise partners on best-in-class customer experiences for Platinum benefit updates and relevant enterprise-wide initiatives</li><li>Design and deliver reporting for the enterprise to track Platinum Customer Experience results</li></ul>Minimum Qualifications<ul><li>1-2 years of relevant experience, preferred</li><li>Bachelor's required</li><li>Solutions-oriented, strategic thinker with attention to detail</li><li>Passion for and/or thorough understanding of the customer, with a focus on creating best-in-class digital customer experiences</li><li>Exceptional project management skills and ability to stay calm under pressure and flexible amidst change</li><li>Ability to proactively and independently identify opportunities for improvement and drive results</li><li>Strong verbal and written communication skills</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Analyst-US Platinum Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Vendor Risk Oversight (VRO) organization within Global Risk and Compliance (GRC) is responsible for identifying and managing risk across all business units, functions, processes, and geographies at American Express.The Senior Manager will report to the Director of Strategy and Reporting and have primary responsibility for assessing the efficacy of affiliate and non-affiliate third-party risk programs. The incumbent will advise business unit management on the effectiveness of vendor risk identification and controls, coordinating with risk subject matter experts across the enterprise (e.g., Compliance, Privacy, GCO) as necessary to ensure AXP practices are compliant with internal policy and external regulatory guidance. As a member of second line of defense, this role will be part of a world class team of professionals who analyze and monitor different facets of Third-Party risk to AXP.Key Responsibilities<ul><li>Challenge efficacy of Third-Party framework design and execution through lead and support of oversight review activities.</li><li>Conduct ongoing monitoring activities and sample-based testing, including identification and deployment of key risk indicators in coordination with the VRO Risk Analytics team.</li><li>Facilitate team responses to exams/requests from auditor and regulatory teams (e.g., IAG, RELM).</li><li>Assess risk data for completeness, consistency, and accuracy.</li><li>Ensure appropriate measurement, evaluation, reporting, and governance exists for risk taking activities.</li><li>Advance team goals and objectives, including continuous program improvements to increase efficacy.</li><li>Develop deep and productive working relationships across multiple stakeholder groups across all lines of defense.</li><li>Analyze large data sets to identify risk trends, leading indicators, and outlook in Third-party risk.</li></ul>Minimum Qualifications<ul><li>Minimum of 3 years of experience in risk management/audit /internal control function / similar role or relevant experience in consultancy within the Big Four or in a bank/financial institution background.</li><li>Demonstrated aptitude executing on principles of effective operational risk management.</li><li>Recognized risk advocate, who is a dynamic, proactive and decisive person who can translate complex or disparate content into succinct language to drive root cause course correction.</li><li>Strong technical and analytical skills, with the ability to apply both quantitative methods and business skills to create insights and drive results.</li><li>Rigorous and analytical approach to problem-solving, decision-making, and effective prioritization.</li><li>Detail-oriented and proactive in identifying issues, delivering and escalating meaningful findings, and advising on recommended solutions to correct issues or mitigate risks.</li><li>Ability to work independently and across a matrix organization partnering with business partners and functional owners.</li><li>Working knowledge of OCC Heightened Standards.</li><li>Undergraduate degree required, preferably in Business, Finance, or Accounting.</li><li>This role requires to be in office for 3 days/week (Hybrid).</li></ul>Preferred Qualifications<ul><li>Master’s degree and/or industry recognized certifications preferred (e.g., CPA, CTPRP, CISSP).</li><li>Experience managing or overseeing risk frameworks within a Global Systemically Important Bank (GSIB).</li><li>Proficiency with Affiliate / Non-Affiliate Third-Party Risk Management and Regulation W.</li><li>Understanding of interagency guidance for Third-Party Lifecycle: Risk Management.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Risk Management

02-Dec-2024<h4>Executive Assistant/ Project Coordinator</h4>University Administration 67395BRJob SummaryReporting to the Senior Director of Academic-Corporate Initiatives and the Snr. Director of Compliance for Strategic Initiatives, the Executive Assistant and Project Coordinator will provide high-level administrative and project support for the Senior Director of Academic-Corporate Initiatives and ensure smooth operations of emerging priorities in University-wide academic-corporate partnerships. S/he will also provide calendaring and administrative support for the Senior Director of Compliance for Strategic initiatives within the Office of the Vice Provost for Research, and will participate in a wide range of projects identified as priorities by the Senior Director of Academic-Corporate Initiatives and the Office generally.Position DescriptionGeneral administrative support&nbsp;<ul><li>Providing executive assistance for the Senior Director of Academic-Corporate Initiatives and Snr. Director of Compliance for Strategic Initiatives, and related office administrative management, including managing calendars, planning, scheduling, and preparing materials for meetings; scheduling and booking travel; composing and distributing meeting minutes; coordinating/planning office events/meetings; maintaining office supplies; coordinating IT/space needs; and processing invoices and expense reports.</li></ul>Corporate engagement&nbsp;<ul><li>Supporting the development and promotion of pilot programs in priority areas that foster connections between faculty-led research efforts and presenting attractive opportunities for investment and direct engagement from corporate entities.</li><li>Supporting information technology capabilities and tools to foster productive academic-corporate collaborations. &nbsp;</li><li>Coordinating and staffing University-wide committees, meetings with external partners, and events.</li><li>Conducting research and analysis, and preparing presentations, reports, briefings, and memos.</li><li>Coordinating IT/space needs for events, presentations, and meetings.</li><li>Managing complex calendars, planning, scheduling, and organizing meetings.</li><li>Preparing materials for meetings including agendas and briefings by compiling relevant information and data related to strategic performance metrics.</li><li>Providing timely follow-up as needed, including tracking items and ensuring their completion.</li><li>Maintaining and organizing electronic files and materials for various projects and committees.</li><li>Perform other duties as needed or required.</li></ul>Basic QualificationsCandidates MUST meet the following basic qualifications to be considered for this role: Minimum 5 years’ related experience.Additional Qualifications and Skills<ul><li>A college degree is strongly preferred</li><li>Excellent writing skills and polished verbal communication &nbsp;</li><li>Ability to support projects with a high degree of coordination</li><li>Capability to understand the complexity of the comprehensive, research-intensive &nbsp;organizational context of Harvard</li><li>Ability to take direction and proceed with tasks with minimal oversight</li></ul>Additional InformationThis position has a 3-month orientation and review period.&nbsp; Harvard University does not provide visa sponsorship. The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.&nbsp; &nbsp;Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.About UsAbout The Office of the Vice Provost for ResearchThe Office of the Vice Provost for Research reviews, develops, and implements Harvard’s research-related policies, as well as the organization and execution of academic research, especially in the sciences. With Harvard’s increasing pursuit of cross-disciplinary ventures, the Vice Provost for Research (VPR) works closely with university and school leadership to identify and ease the practical impediments inherent to interdisciplinary research in a highly decentralized academic environment. Additionally, a critical mission of the Office is to develop best practices for education, training, and guidance to promote the responsible conduct of research and to ensure compliance in all areas of research administration. &nbsp;The Office, with the concurrence of the Provost, convenes as appropriate university-wide committees that bring together key faculty and administrators from across Harvard to address matters relating to research and research training policies and practices. These committees, with full cognizance of applicable federal and state law, regulation, and guidance, review existing institutional policies and implementation practices that bear on the oversight and conduct of research, and consider ways to enhance, harmonize, supplement or supplant them. The VPR works closely with faculty and administrative colleagues in government affairs, sponsored research, technology licensing, university development, and other domains to cultivate and sustain sound and appropriate relations with industry and with private and government agencies involved with academic research. &nbsp;The Office also assists faculty in securing the necessary support for their important scholarly work – be it through one of the five internal funding opportunities it oversees; coordinating, in conjunction with the schools, the university’s competitive process for federal and foundation funding; or establishing university guidance around corporate giving.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Cambridge Job Code403040 Coordinator II Work FormatHybrid (partially on-site, partially remote) Sub-UnitOffice of the President and Provost Salary Grade055DepartmentOVPRUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningIdentity ScheduleFull time. Monday through Friday. 35 hours per week.&nbsp;Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-KP1

Harvard University FAS Human Resources

Executive Assistant/ Project Coordinator

02-Dec-2024<h4>Project Manager</h4>Harvard University Information Technology 67529BRPosition DescriptionThis is a fully benefited, full-time Harvard University position that has been funded for one-year from date of hire. There is the possibility of renewal, contingent on funding, university priorities and satisfactory job performance. Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration.&nbsp; We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you! This project manager will lead the development and implementation of an integrated financial planning system project, solving complex, high-impact problems. Collaborate with business and technical teams, facilitate communication, and ensure project adherence to schedules and quality standards. Translate business requirements into technical specifications, manage vendor deliverables. Leverage project management tools and methodologies and apply Harvard IT standards and best practices. Core Duties:<ul><li>Responsible for;<ul><li>assembling project team, assigning individual responsibilities, identifying appropriate resources needed, and developing schedules to ensure timely completion of project</li><li>project discovery</li></ul></li><li>Serve as<ul><li>expert regarding scope and project objectives, solution’s value and technology, as well as the role and function of each team member</li><li>primary contact with user groups and stakeholders</li></ul></li><li>Ensure work completion within schedule, budgetary and design constraints</li><li>Work collaboratively with colleagues to leverage resources for successful project completion</li><li>Make;<ul><li>decisions about analysis, design and testing; solve complex technical problems; and, when necessary, provide alternative methods for achieving goals</li><li>independent decisions within the confines established by sponsors/business owners</li></ul></li><li>Leverage steering and executive committees for decision-making, change management, and communications</li><li>Absorb and leverage project related technology to ensure effective project management and collaboration</li><li>Advise unit/school regarding post project operations</li><li>Provide training to clients/staff</li><li>Apply Harvard University’s IT technical standards and best practices</li><li>Abide by and follow the Harvard University IT Code of Conduct</li></ul>Basic Qualifications<ul><li>Minimum of five years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and Skills<ul><li>Knowledge of<ul><li>Microsoft Office Suite, advanced Excel skills</li><li>Enterprise Financial Systems and Budgeting and Planning tools</li><li>advanced IT project management principles (e.g. Agile) and software such as Smartsheet or similar tool, system integration project and project documentation</li></ul></li><li>Demonstrated cross-functional project management experience, including business and technical team communications and conversations</li><li>Ensure accurate and timely reporting; prepare specialized and ad hoc reports</li><li>Experience supporting the effort to translate business requirements into technical specifications</li><li>Familiarity with the creation of a Request for Proposal (RFP) and resulting vendor relationships</li><li>Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor</li><li>Attitude that supports an Agile working environment</li><li>Comfortable in Microsoft Teams and Slack environments</li></ul>Certificates and Licenses<ul><li>Completion of Harvard IT Academy Project Management Foundations course (or external equivalent) preferred</li><li>PMP or other relevant certification and experience preferred, e.g., Scrum Master</li></ul>Working Conditions<ul><li>Work is performed in an office setting</li></ul>Additional InformationPlease provide a cover letter with your application. Please note:<ul><li>Harvard University requires pre-employment reference and background screening.&nbsp;</li><li>We are unable to provide work authorization and/or visa sponsorship.&nbsp;</li><li>This position has a 180-day orientation and review period.&nbsp;</li></ul>The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. Accessibility: Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request an accommodation or have questions about the physical access provided, please contact our University Disability Resources Department.Work Format DetailsHUIT actively supports hybrid work where business needs allow. This position has been designated as a Hybrid position (1-2 days per week) and&nbsp;will need to reside in one of the following states: Massachusetts, Maine, New Hampshire, or Rhode Island.&nbsp;While this position is Hybrid,&nbsp;additional travel to campus may be necessary based on business needs and the nature of work. Examples include bi-annual or quarterly Town Halls, critical business meetings or other work events. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.About UsMore about HUIT: Harvard University Information Technology (HUIT) is responsible for the strategy, planning, and delivery of information technology across the University.&nbsp; Our mission is to assure Harvard’s leadership in IT. We strive to make it easier for faculty, students, and staff to teach, research, learn and work through the effective use of information technology.&nbsp; HUIT’s core values are User Focused, Collaborative, Innovative and Open. HUIT’s core values are:&nbsp;<ul><li>User-focused&nbsp;</li><li>Collaborative&nbsp;</li><li>Innovative&nbsp;</li><li>Open&nbsp;</li></ul>IT Academy (designed for IT Staff): HUIT’s IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here:&nbsp;<a href="https://itacademy.harvard.edu/&amp;nbsp" target="_blank">https://itacademy.harvard.edu/&amp;nbsp</a>;BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionInformation Technology Department Office LocationUSA - MA - Cambridge Job CodeI0058P IT Project Manager IV Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade058DepartmentAdministrative Technology ServicesUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningIdentity Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-BT1

Project Manager

About Us Mitsubishi Logisnext Americas Inc. has helped customers Move The World Forward for more than 100 years as a technology-driven forklift manufacturer. In addition to being a forklift manufacturer, we are also a total solutions provider offering scalable products and services from material handling and automation to extensive fleet support. About the role: To ensure successful, widespread adoption of our newly launched IoT telematics solution, we are looking for a candidate who can work in a highly customer-facing role to perform product onboarding and support activities. This role involves project management, guiding customers through a pre-defined onboarding process, and facilitating resolution or escalation of any product support requests. A high degree of focus on providing a best-in-class customer experience is an essential part of this role along with the ability to coordinate with multiple parties (dealers, technicians, 3rd party vendors). What you will do: <ul><li>Support, maintain and improve the entire end-to-end onboarding process.</li><li>Engage new customers as their ambassador providing a positive first impression of MLA while guiding them through a pre-defined, multi-week onboarding process ensuring a positive customer experience.</li><li>Identify internal and external stakeholders for the project and facilitate a sustainable cadence with customers to achieve key milestones.</li><li>Document, monitor, measure, optimize and communicate status toward achievement of related onboarding milestone activities.</li><li>Serve as an MLA subject matter expert to the customer by understanding and maintaining an in-depth knowledge of the IoT solution.</li><li>Ensure customer satisfaction and expectations are met during the initial setup and deployment of the solution while soliciting feedback for continual process/delivery improvements.</li><li>Monitor inbound customer support inquiries, engaging customers in a timely manner while soliciting necessary help from internal cross-functional teams as needed.</li><li>When problems occur, perform root cause analysis to determine how to fix it for good, work collaboratively with cross-functional teams to escalate and solve issues; all with a sense of urgency and empathy towards the customer and their circumstance.</li></ul> Where: <ul><li>Hybrid position based out of Grand Rapids, MI</li></ul> What you need to have: <ul><li>Bachelor's Degree </li><li>2 -7 years of relevant experience with new customer onboarding, project management, and/or customer support.</li><li>Pleasant demeanor, a positive “can-do” attitude and excellent communication skills are a must.</li><li>Ability to articulate new concepts in a clear/concise manner.</li><li>Detail oriented with a highly developed set of organizational skills.</li><li>Ability to organize and implement multiple client onboarding projects simultaneously.</li><li>Demonstrated experience being empathic with a strong customer-focused mindset.</li><li>A proactive approach to problem-solving and the ability to be flexible through unexpected challenges.</li><li>An insatiable curiosity and hunger for continuous learning who is always looking to improve the status quo.</li><li>Although not part of the day-to-day, may require some travel at times.</li></ul> What would be nice to have: <ul><li>Experience in material handling, telematics or driver assisted technologies a plus.</li></ul> What we offer: <ul><li>Medical, dental, and vision benefits</li><li>Paid Vacation, Sick Time, and Paid Holidays</li><li>Profit Sharing Opportunities</li><li>Flexible Spending and HSA Accounts</li><li>401k with automatic company contribution and company match</li><li>Short-term and long-term disability insurance</li><li>Life, Dependent Life, and AD&amp;D Insurance</li><li>Paid Parental Leave (Includes 6-8 weeks of maternity leave and 5 days of paternity leave)</li><li>Employee Assistance Program</li><li>Employee Discounts</li><li>On-the-job training and development</li></ul> The salary for this position ranges from $67,978 to $82,011 annually. The specific salary for a successful candidate will depend upon, among other legitimate factors, education, training, and/or experience. To be considered for this role, all applicants must submit a full and complete application through our careers page. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Equal Opportunity Employer/Veterans/Disabled Agency Disclaimer: Mitsubishi Logisnext Americas Inc. does not accept unsolicited resumes from third party vendors. Any unsolicited resumes from a third party will become the property of the company to use at the company’s discretion, with the understanding that Mitsubishi Logisnext Americas, Inc. will not be billed a fee for any such resumes. If a company is designated as an approved vendor, then said company can only provide assistance on those positions requested via a formal written agreement of support.

Mitsubishi Logisnext Americas Inc.

Customer Onboarding Specialist

Company Description A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a> Job Description Targeted Annual Pay: $77,000, 10% bonus yearly. BENEFITS Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. POSITION PURPOSE: The Business Analyst will be responsible for analyzing and assessing corporate functions, identifying opportunities for improvement, and developing and implementing strategies to enhance business performance. The Business Analyst works within teams to transform business needs into solutions, whether these solutions result in product configurations, product developments, training or process recommendations. The person in this role is expected to perform data analysis out of our existing systems to facilitate our business stakeholders making sound and efficient decisions. PRIMARY DUTIES / RESPONSIBILITIES: <li>Collaborate with the Portfolio manager for the Corporate domain and the direct reports for the CORP domain CIO to analyze and assess corporate functions, including finance, human resources, procurement, technical and performance, communication and legal.</li><li>Develop a deep understanding of the company's goals, values, and objectives, and use this understanding to inform strategy development.</li><li>Conduct market research and data analysis to identify trends, opportunities, and areas for improvement.</li><li>Work with cross-functional teams to identify and address business challenges and opportunities.</li><li>Monitor and evaluate the effectiveness of implemented strategies and make recommendations for ongoing improvements.</li><li>Understand the business context and business objectives of the project.</li><li>Works with Product/Business Owners, Project Management and Technical Staff to perform analysis related to the implementation of new or revised business processes and/or new or enhanced internally developed software or third-party vendor software.</li><li>Gathers and documents functional business requirements to be consumed by the business and technical teams for non-custom development projects breaking down larger scope into smaller pieces if needed</li><li>Prepare workshops with stakeholders, in collaboration with other team members.</li><li>Analyze the gaps between the current solution and the proposed solution.</li><li>Actively and consistently supports all efforts to simplify the integration of multiple systems, applications, and platforms.</li><li>Collaborate with software architects, UX designers, and cross functional development teams.</li><li>Produce quality deliverables such as scope of work, business requirement document, process workflows, specifications document, test plans, and training plans.</li><li>Follow-up on the requirements lifecycle with traceability from business requirements to testing.</li><li>Assist project teams during the implementation and deployment phases of solutions.</li><li>Provide hypercare assistance post-delivery.</li><li>The person in this role will be expected to lead small Scrum Agile projects.</li><li>Adopt our project management governance and lead by example.</li><li>Other duties as assigned.</li> PHYSICAL REQUIREMENTS / WORK ENVIRONMENT <ul><li>Regular office work environment.</li><li>Hybrid work - at least 2-3 days in the office - Milwaukee Downtown. </li><li>Limited travel - about once a quarter.</li></ul> Qualifications Education / Experience / Background <ul><li>Bachelor's degree or equivalent in administration or computer science or a related field;</li><li>Minimum 2 years' experience as an Application Analyst and or Business Analyst (IT);</li><li>Preferable experience with ERP systems (SAP);</li><li>Preferable experience in Agile projects (an asset);</li><li>Experience in BI (reporting)</li><li>Knowledge of project management methodologies.</li></ul> Knowledge / Skills / Abilities <ul><li>Effective communication, problem solving and interpersonal skills are highly desired.</li><li>Solid computer skills : proficiency with spreadsheet, email, and word processing software required; Google suite preferred;</li><li>Strong written and verbal communication skills including technical writing skills. </li></ul> Required Certification / Licenses / Training <ul><li>PMP certification is preferred but not required.</li></ul> Additional Information We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

626 Project Management / Professional Services Jobs