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Initial Posting Date: 07/18/2025Application Deadline:07/31/2025Agency:Oregon Health AuthoritySalary Range:$4,409 - $5,575Position Type:EmployeePosition Title:Peer Recovery Specialist (2 positions) Activities Coordinator - SR19- Non-ExemptJob Description:Opportunity Awaits, Apply Today!&nbsp; - Peer Support Specialist (2 positions)-Peer Recovery-AC SR19 Oregon State HospitalOregon State Hospital (OSH) is part of the Oregon Health Authority (OHA). The hospital falls under OHA’s Addictions and Mental Health’s Division and provides direct psychiatric hospital care to adults from throughout Oregon who are unable to be served in a community setting. At OSH, we put the patient first, and employees play an essential role in achieving the hospital’s vision to be a psychiatric hospital that inspires hope, promotes safety and supports recovery for all. At maximum capacity, OSH Salem and Junction City will be able to serve a combined 794 patients on 28 treatment units and 9 residential cottages. Services include psychiatric evaluation, diagnosis, and treatment, as well as community outreach and peer support. Oregon State Hospital is a Joint Commission-Accredited and CMS-certified public psychiatric hospital providing psychiatric and residential treatment services to persons committed by the Oregon courts as part of the state mental health service system.This position is to provide direct program support to patients in the implementation of advocacy, patient and OSH staff education, group and individual support, peer-operated services, (i.e., Empowerment Center), individual wellness planning, and recovery maintenance in Salem. This position provides support to the patient individually by the patient’s request and in a variety of Treatment Mall, Unit-Based, or Community-Based activities and Empowerment Center groups. Incumbents can practice independently, using supervision from the Director of Peer Recovery Services.PEER PROGRAM SERVICE DELIVERY: <ul><li>Provide 1:1 peer support to individually requested or intra-departmentally referred patients.</li><li>Share lived experiences as appropriate to build rapport, validate experiences, and promote social learning through relational exchange.</li><li>Develop and facilitate peer-centered, peer-led groups that provide relationship skill-building and support on Treatment Malls, hospital units, and within the community.</li><li>Support patients in exploring coping and recovery skills to respond to challenges in their treatment and care and navigate institutional and personal recovery journeys in alignment with self-determined values and abilities.</li><li>Provide education and resources to patients on communication skills, community resources/natural supports, peer support and other related self-advocacy and recovery skills.</li><li>Encourage patients' development of actions centered in hope and choice.</li><li>Provide education and resources to patients regarding their rights and responsibilities as members of the OSH community.</li><li>Introduce patients and OSH team members to peer-operated and consumer driven services at OSH and within the community. Link and coordinate the patients' receipt of such services in conjunction with the patient's treatment goals.</li></ul>For a full review of the position description, please&nbsp;click here: Peer Recovery SpecialistIf this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At the Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.What We Are Looking ForMinimum QualificationsThree years of experience working with mentally, emotionally, behaviorally, or physically impaired clients.*Bachelor’s degree in behavioral or social science (e.g. social work, human services, psychology, child development, gerontology, health, or health education) may be substituted for one year of the required experience.Special QualificationsThe incumbent must have completed a recognized Peer Support training and be certified as a Traditional Health Care Worker.&nbsp; Lived experience of legal system involvement/incarceration is preferred.Desired Attributes: The following are skills and lived experiences that we have identified as key to success in this role at OHA. These are the attributes we are looking for in our top candidate. If you possess any of these, please let us know in your application.<ul><li>Lived experience of legal system involvement/incarceration</li><li>Knowledge, skills, and abilities working with persons with mental illness</li></ul>Special Requirements:&nbsp;To be hired, you must have a criminal records and driving records check that meets OHA criteria at the time of hire, and throughout employment.Application GuidanceHow to Apply: Submission Requirements - At the time of application, ensure the work history in your applicant profile is up to date and attach a current copy of your resume and cover letter.External Candidates: Visit the State of Oregon job opportunities webpage to submit your application. Be sure to follow all application submission requirements.Internal Candidates: Current State of Oregon employees must apply through their employee Workday login. Be sure to follow all application submission requirements.After You Apply:<ul><li>Before the job announcement closes, log in to your Workday account to check for pending tasks under “My Applications” and complete them.</li><li>Remember to check your email (including your junk folder) and Workday inbox for updates on your application.</li><li>We value our veterans! To ensure the security of your information, kindly follow the instructions for how to submit your Veteran documents for preference found here. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.</li></ul>Reminders:<ul><li>Your candidate profile and application materials are great opportunities to showcase your interest in the position and highlight your skills and experience. Submissions will be screened for consistency and communication skills, including attention to detail, spelling, and grammar. For more tips and guidance, check out What you need to know to get the job!</li><li>This announcement is for 2 vacancies, time type: full-time, permanent, SEIU represented, Peer Recovery Specialist (Classification: AC SR19) position based in Salem, Oregon.</li><li>This is IN-OFFICE position. Please check SECTION 4. WORKING CONDITIONS, of the position description linked above to review more details regarding the details surrounding the working conditions.</li><li>Please download and save a copy of this job announcement and linked position description, as it is not available after the application deadline. For questions about the announcement, or if you require an alternate format to apply, please contact the Sr. Recruiter, Melissa Perez at: <a href="mailto:melissa.m.perez@oha.oregon.gov" target="_blank">melissa.m.perez@oha.oregon.gov</a> &nbsp;| (503)-209-7058.</li></ul>Benefits of Joining Our TeamWe offer a workplace that balances productivity with enjoyment;&nbsp;promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from. If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority&nbsp;is the place for you. We also offer a competitive benefits package including:<ul><li>Excellent medical, vision, and dental benefits package for the employee and qualified family members with a very low monthly out-of-pocket cost.</li><li>Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.</li><li>Employee benefits include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.</li><li>Possible eligibility for the Public Service Loan Forgiveness Program.</li><li>Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).</li></ul><ul><li>Training opportunities that will help grow your career with the State of Oregon.</li></ul>Additional Details<ul><li>The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Department of Administrative Services Equal Pay Analysis Webpage for more information.</li><li>The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Review the Classification and Compensation page for more details on the classification.</li><li>Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. OHA will use E-Verify to confirm that you are authorized to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.</li></ul>Helpful Links &amp; ResourcesHow to Set Job Alerts | Workday Applicant FAQ | Oregon Health Authority | Facebook | Instagram | LinkedIn | Veterans ResourcesThe Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on any protected class—including race, sex, veteran status, disability, age, color, religion, national origin, marital status, or sexual orientation—and we do not screen applicants based on current or past compensation. Salary is determined through a fair review of your education, experience, and training as it relates to the position.OHA is an anti-racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.

Oregon Health Authority

Peer Recovery Specialist (2 positions) Activities Coordinator - SR19- Non-Exempt

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Description/Overview of the Department:It begins with a Card Member using an American Express Card at one of our millions of proprietary Merchants around the world, then processing that transaction, and getting the merchant paid, is up to us. The Acquirer Capability (ACD) Products team is at the heart of the proprietary transaction process.&nbsp; We power billions of transactions leading to merchants being paid and continuing to welcome American Express cardmembers and their cards.We are looking for a talented Product Manager to join the ACD Products team in delivering efficient, effective, predictable, and compliant transaction processing. The success of the role will depend on your ability to collaborate, prioritize manage and drive the roadmap vision to maintain, improve and expand transaction processing capabilities provided to our Merchants and Partners around the world. The Product Manager should be strategic and a self-starter who is comfortable working in a dynamic and fast paced role within the organization.You will work among high performing product, process, and engineering teams. You will have a passion for both technology and business solutions and an eye on industry trends. Working with our partners you will develop and prioritize features that optimize shareholder value while solving customer problems. You will enjoy being challenged in a fun, collaborative, diverse, and inclusive team environment.Does this sound like you?How will you make an impact in this role?This Product Manager will:<ul><li>Actively participate to design the capability roadmap to enable business processes that support the transaction processing products</li><li>Deliver tools &amp; capabilities based on customer needs, competitive analysis and market and technology trends</li><li>Sets expectations with Product Owners, stakeholders, customers, architects</li><li>Can say ‘No’ to multiple directions: Stakeholders, Managers, Product Owners</li><li>Prioritizes Features and negotiates Program backlog</li><li>Understanding of how to operate with Epics, Capabilities, Features and Stories</li><li>Sets vision and own roadmap for the product</li><li>Maintain open communication channels with stakeholders, business partners, and technology partners</li><li>Strong interpersonal and collaboration skills, including the ability to develop relationships with leaders while appropriately influencing without direct authority</li><li>Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change</li><li>Problem solver and solid analytical skills</li><li>Support governance processes for assigned product(s)</li></ul>The successful candidate will have the following qualifications:<ul><li>Product planning experience with strong understanding of the Product Management lifecycle, along with demonstrated project management skills</li><li>Experience in Scaled Agile delivery/framework</li><li>Experienced in Rally</li><li>Knowledge of merchant transaction processing capabilities</li><li>Ability to gate-keep and manage scope</li><li>"Growth Mindset" with a passion for innovative thinking</li><li>Understanding of GMS business drivers, merchant needs, and market trends</li><li>Ability to think globally and drive standardization in processes and capabilities (May be required to "act locally" where governed by compliance, legal, or market-specific requirements)</li><li>Proven track record of communication, influence and leadership without authority</li><li>Demonstration of skill in gathering and facilitating definition and clarity on needs translated into high quality capabilities.</li><li>Ability to drive innovation, communicate effectively, and influence without authority are necessary leadership attributes of the successful candidate</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Manager who joins our Product Delivery and Integration team will be assigned to one of several exciting teams that are driving large scale, cross functional, enterprise top priority initiatives!This role is for a top initiative called ISP, within the GSG&amp;CT (Global Servicing Group &amp; Corporate Technology) team, where we are building a modernized platform for all CCPs (Customer Care Professionals) to have a great user experience, in catering the real customer needs who call in to American Express.&nbsp;American Express has embarked on this exciting transformation driven by an energetic new team of high performers.&nbsp;The platform will deliver a framework for creating better experiences across different areas of servicing needs within the GSG (Global Servicing Group) space.We are seeking an individual with an enthusiastic, hard-working, technology mind-set to work well with a Product team who are defining the roadmap for this initiative and the Engineering teams developing innovative solutions to drive engagement and facilitate the ease-of-use of the tools needed for CCPs for existing cardmember base and to attract new customers to the AMEX brand. Collaborate with technology teams within the organization and with the backend teams to ensure the high-quality delivery of applications and infrastructure components. The role will collaborate closely with business partners and PMO teams, Technical Project Managers, Technical Engineers, Architects and Leadership, to ensure completeness and efficiency of solutions while ensuring the progress is tracked and reported at leadership level.Responsibilities&nbsp;include, but are not limited to:<ul><li>Drives coordinated teams, in delivery of the roadmap defined for the ISP Program, working closely with other Technical project managers, product owners, architects, engineers, and quality assurance.</li><li>Partners with Product Capabilities team(s) to develop roadmaps for E2E scope of the Product capabilities within a portfolio.</li><li>Coordinates execution of development projects from initiation through release, using SDLC methodologies and Agile/Scrum concepts.</li><li>Excellent Test Management Skills to manage large-scale deliveries., in defining the Test Strategy, Test planning and Execution across multiple scrum teams.</li><li>Creating Presentation for the leadership and Project plan tracking using Excel sheets and Confluence pages</li><li>Works within and across business and technology teams to prioritize, plan, and complete the development schedule for major product releases, from and E2E perspective.</li><li>Steers technical program conversations (e.g., relating to architectural approach and system design) and articulates solutions; co-develops and documents solution.</li><li>Facilitates and plans change management and defines the release management plan and activities.</li><li>Identifies and addresses complex inter-team technical dependencies, bridges gaps in technical management experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teams.</li><li>Ensures regulatory / audit / compliance requirements are met and protect data by fostering and promoting standard processes in data governance.</li><li>Manages and supervises team velocity, financials, and other critical metrics in relation to the plan and published progress reports.</li><li>Maintains dependency plan between planned sprints across engineering, infrastructure, and third parties.</li><li>Handles and appropriately raises delivery impediments, risks, issues, and changes tied to the product development initiatives.</li><li>Works with the teams involved in providing the mitigation approaches for the risks identified at the program level.</li><li>Tracks iteration progress, OKR/KPIs, support issue resolution, and remove obstacles to ensure iteration commitments are met.</li><li>Mentors, guides, and supports Technical Project Managers, Agile Champions, and other team members as appropriate.</li><li>Provides executive level updates at the program level to key leaders to showcase the health of the overall program.</li><li>Willingness to work with all the teams from E2E perspective including the backend teams.</li></ul>Minimum&nbsp;Qualifications:<ul><li>Bachelor’s or Master’s degree in computer science, computer engineering, or other technical discipline, or equivalent work experience, is preferred.</li><li>Understanding of all aspects of software design, with a demonstrated track record of growing responsibility.</li><li>8-10 years of technical project management experience.</li><li>Experience managing Agile, Scrum, or other rapid application development teams to deliver technology solutions on that meet customer expectations for timeliness and quality.</li><li>Excellent hands-on skills for Test management and Test management tools.</li><li>Well versed with creating Microsoft PowerPoint presentations and advanced Excel skills</li><li>Experience managing project budgets and reporting while ensuring compliance with Rally, JIRA and Agile delivery platform.</li><li>Excellent oral and written communication skills; Ability to effectively communicate across third parties and technology and product managers.</li><li>Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teams.</li><li>Demonstrated willingness to learn new technologies and takes pride in how fast they develop working software.</li></ul>Preferred Qualifications:<ul><li>Consistent track record of working independently and making key decisions on projects.</li><li>Confirmed ability to lead change in dynamic, ambiguous environment, and ability to influence without direct authority among peers and with leaders.</li><li>Influence team members with innovative changes and improvements by demonstrating risk taking.</li><li>8+ years of Software Project Management experience, part of it using Agile methodologies.</li><li>Experience in using the Rally tool and creating dashboard views for reporting the progress within Rally tool.</li><li>Ability to effectively interpret Technology and Product objectives as well as challenges.</li></ul>Annual Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Manager, Tech Project Management- Global Servicing Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Enterprise Data Risk Management (“EDRM”), within Global Risk &amp; Compliance Organization, is the independent risk management function focusing on effective management of Data Risks throughout the Data Lifecycle to protect the enterprise from financial loss, reputational damage, loss of competitive advantage, and increased regulatory scrutiny across the globe.&nbsp;EDRM is hiring a Director who will play a pivotal role in supporting the development of the comprehensive data risk management strategy to safeguard our organization's data assets and ensure compliance with relevant regulations.&nbsp; The Director’s primary focus will be on data risk management as it relates to key reports.Responsibilities include, but are not limited to:&nbsp;<ul><li>Support the implementation of the strategic vision of Data Risk Management, aligning with the company's overall data risk management practices on data usability, data confidentiality, data availability and data integrity, throughout the Data Lifecycle, for AXP data managed internally and/or at third parties</li><li>Enforce Enterprise Data Risk Management policies and procedures as they apply to data used in key reports in alignment with industry regulations and global standards.</li><li>Conduct reviews of first line’s practices focusing on data used in key reports as they relate to data risk management, governance, operational execution of data controls, and adherence to policies/regulatory requirements. Document observations in accordance with applicable risk oversight programs, ensure timely remediation, and escalate concerns as needed.</li><li>Partner with teams across Global Risk and Compliance, Finance, the Enterprise Data Office and other business units to implement effective data risk mitigation strategies as they relate to key reports. </li><li>Monitor the development and implementation of the risk data aggregation and reporting framework focusing on data used in key reports.</li></ul>Qualifications:<ul><li>Advanced degree in Finance, Risk Management, Information Technology, Data Analytics, or a related discipline is preferred. Bachelor’s Degree in relevant field is required.</li><li>Minimum of 7 years of progressive experience in risk management, data risk, or enterprise risk reporting, preferably within the financial services industry. </li><li>Proven track record in developing and delivering high-quality risk reporting for senior leadership, risk committees, or board – highlighting key risk indicators, control performance and emerging risk themes.</li><li>Strong knowledge of data governance, data compliance, data-related issue management, and risk data aggregation and reporting practices in large financial services firms.</li><li>Experienced people leader with exceptional leadership and communication skills, with the ability to influence and engage stakeholders at the executive level.&nbsp;</li><li>Ability to work independently across a matrix organization, influence partners and enact excellent relationship building skills.</li><li>Excellent written and verbal communication skills – able to distill complex data risk topics into actionable insights for executive audiences.</li><li>A strong sense of integrity and courage to challenge the status quo.</li><li>Proficient in using data analysis tools (e.g., Excel, SQL), and knowledge of database systems.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Enterprise Data Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.What You’ll Do:As Senior Product Manager in the Colleague Product Management team, you will be fully engaged in the CEG transformation as we continue to learn and grow into a strong product-based organization. Your products could include Oracle Career and Performance, Learning and Recruiting systems – all the capabilities that are crucial elements in driving Career Growth @ Amex. You will work within a cross functional product team to ensure your products are built and enhanced with an exceptional colleague experience at the forefront; you’ll be using colleague insights to inform your strategic roadmaps and key success metrics to measure your team’s progress. You will define and prioritize product features, articulate, and deliver requirements, lead customer testing, take new capabilities to market, and evolve the product backlog. And in conjunction with your product team, you will shepherd your products through their entire product lifecycle using product management best practices.Who You Are:You are an assiduous team player, adept at taking accountability while leading through influence and persuasion within a self-directed team. You know great teams are built on partnership, negotiation, and mutual respect. Your track record shows that teams thrive when you are a member. You have a passion for learning and are relentlessly curious – about our colleagues, your products, and insights gained from other companies solving similar problems. You love providing easy to use solutions to everyday problems and believe that removing friction from our colleagues’ experiences is how you win. You prefer to make decisions based on data and are not afraid to adjust course when new information becomes available. You use iteration to shorten the distance to learning. You advocate using applicable agile tools and methods. You believe your success is measured by your customer’s success, so seek and implement measurement elements accordingly.<ul><li>Oracle HCM experience is required</li><li>Preferred experience in product management, product ownership, or similar role</li><li>Preferred, but not required experience in Recruitment and/or Learning</li><li>Enthusiasm for exceptional products and services, able to empathize with colleagues, and skilled at articulation of product functionality</li><li>Experience working with software developers, engineers, and architects, with a strong ability to translate product requirements succinctly and ensure technology deliverables are built with high quality</li><li>Curiosity and hunger to know how things work and ability to use that knowledge to make connections and find opportunities with an entrepreneurial mindset and bias toward action</li><li>Determination to get to the best outcome for our colleagues</li><li>Detail oriented, able to identify key questions, make product decisions and assess how pieces of the puzzle interact and affect the overall project</li><li>Recognize issues quickly and determine how to get a resolution through creative and effective problem solving</li><li>Excellent communication skills across distributed and global teams with ability to engage, influence, and inspire partners to drive collaboration and alignment</li><li>Highly organized, taking individual initiative and accountability</li><li>Preferred, but not required, Bachelor’s Degree&nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager- Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Team DescriptionThe Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.&nbsp; The people, processes, and technology that support this vital function are evolving to improve the merchant experience and economics. Within GMNS, the Global Strategy, Operations &amp; Performance (GSOP) team’s mission is to deliver a best-in-class premium merchant member experience that will get merchant to not only accept American Express but openly welcome and recommend us to their customers.The GMNS Data Office is responsible for bringing GMNS critical data elements and applications under AEMP70 and AEMP79 compliance. Our team is dedicated to helping American Express leverage the true value of data through application of Data Management and Governance principles.&nbsp;DescriptionAs a Senior Manager - Data Governance within Global Merchant and Network Services (GMNS), you are a key member in activating and stewarding Merchant and Network data to be a more strategic enterprise asset. The GMNS Data office is part of the data governance /data management framework lead by Enterprise Data Office (EDO). You will be closely working with EDO, and you will partner with product and technology subject matter experts (SMEs), and our Data Custodian team to mature our enterprise data management capabilities and execute the data governance strategy within the scope of the GMNS Data Office.You will be responsible for project managing, leading, owning, and documenting as the authority on metadata management. You will summarize, create and/or enhance the business metadata associated with our prioritized critical data elements including their definitions, classifications, risk assessments, and relationships to other business, other systems, and other data assets. For your assigned scope of critical data elements, you are expected to become the SME, supported by the Data Custodian team. This work is foundational for unlocking valuable business insights, improving overall data quality and usability, and establishing and then maintaining compliance with the AEMP70, the Enterprise Data Management Operating Policy and AEMP79, the Enterprise Data Risk Management Policy.Your Primary Responsibilities may include:<ul><li>Manage and advance data governance principles, policies, and programs for stewardship, advocacy and custodianship of data.</li><li>Lead and own working groups with relevant GMNS Business and Tech teams, and the Data Custodian team to</li><li>Define and document Business Metadata for the critical data. Classify the level of sensitivity for restricted metadata and communicate any access requirements to Enterprise Data Governance, when applicable.</li><li>To define and document Data Quality rules for the critical data.</li><li>To&nbsp;understand and document Data Lineage for the critical data.</li><li>For critical data elements that are already compliant with AEMP70 reliably and independently carry out BAU Data Steward responsibilities that include tasks such as relationship management with Product owners and Data custodians, change management, Data Quality Issue Management (DQIM), annual review, responding to audits, to just name a few. </li><li>Support enhancing the existing GMNS frameworks, operating model, and change management considerations for data governance and management in support of new and existing data capabilities.</li><li>Collaborate with data owners and users to modify or implement new, repeatable, and reliable business processes to implement truly effective data management.</li><li>If needed, partner with legal, compliance, and control management to account for and uphold diverse privacy and compliance requirements across geographies. Ensure appropriate protections for data integrity, privacy, and regulatory compliance, including assurances for the validity of different potential analyses.</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in business, analytics, information systems, computer science, engineering, or any other data-related field.</li><li>3+ years of work experience relating to the creation and execution of formal data governance and/or data management programs.</li><li>Advanced verbal and written communication, leadership, organizational, interpersonal, presentation, and problem-solving skills.</li><li>Proven track record of understanding business challenges and strategies, connecting those to data and capabilities, and driving meaningful improvements in business value through data management and strategy.</li><li>Proven track record of documentation skills and transparency. Enjoyment of understanding and documenting details in a way that other colleagues can benefit.</li><li>Ability to work with white space to design and execute solutions to solve complex challenges.</li><li>Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues &amp; shareholders.</li><li>Demonstrated learning agility, ability to make decisions quickly and with the highest level of integrity.</li><li>Willingness to test, learn, fail and improve.</li><li>Must have a positive, collaborative leadership style with colleague and customer first mindset.</li></ul>Preferred Qualifications<ul><li>Master’s degree in business, analytics, information systems, computer science, engineering, or any other data-related field.</li><li>5+ years of direct work experience in large scale/enterprise data projects, with at least 3 years of direct experience leading the creation and execution of formal data governance and/or data management programs.</li><li>Certification as a Data Management Professional (CDMP) or other similar data management certification.</li><li>Strong working knowledge of current and upcoming data governance, data management and data product techniques and trends, with a point of view on the evolving concepts and best practices.</li><li>Program management experience, with stakeholders across a diverse, global set of business units.</li><li>Certifications and experience working within the Collibra Data Intelligence Platform, MANTA, or other similar Data Governance tools.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this positionThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager - Data Governance and Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The Consumer Banking Organization’s mission is to become essential to Members lives by providing Everyday Banking products with unparalleled value, service, and convenience while also serving as a key source of funding for the Company.&nbsp;&nbsp; The Senior Manager will be essential to driving the continued growth of our Consumer Banking products by supporting the development of best-in-class customer experiences and product features. This person will work with the Consumer Banking Product Management team, as well as broader Enterprise partners, to support the end-to-end planning and enablement of product enhancements, strategic priorities, and customer experience evolution.&nbsp; Additionally, they will drive all customer research &amp; insights touchpoints to inform both the evolution of our experiences as well as broader feature roadmaps and messaging strategy.Key responsibilities include:<ul><li>Manage both near-in and long-term calendar of strategic priorities across workstreams on behalf of the Consumer Banking Product Management team, ensuring optimal rollout of both customer-facing and back-end initiatives&nbsp;</li><li>Coordinate with broader Enterprise partners inclusive of Customer Marketing, EDDS, and Product Development to determine potential bottlenecks and sequencing opportunities </li><li>Directly manage and evolve Consumer Banking-owned online assets, inclusive of product Security Curriculum, FAQs, and other adjacent experiences</li><li>Own and manage customer insights learning agenda, inclusive of in-house customer research panel, ad hoc research engagements, Enterprise panels, and quarterly NPS reports to inform evolution of product roadmaps, customer experiences, and customer communications </li><li>Partner with internal Consumer Banking Product Management and Analytics teams to identify research priorities based on product evolution and industry trends</li><li>Oversee complaint monitoring program, inclusive of timely review and actioning of complaints and support on Enterprise-wide and regulatory&nbsp; reporting</li><li>Manage one direct report</li></ul><h4>Minimum Qualifications:</h4><ul><li>5+ years of professional experience in product management, operations, or consulting/strategy&nbsp;</li><li>Strategic thinker with the ability to proactively identify areas of opportunity and drive results</li><li>Exceptional interpersonal, leadership and influencing skills with the ability to work collaboratively with partners across different functions and levels</li><li>Strong project management skills with exceptional attention not detail, with the ability to manage multiple projects and priorities across complex, cross-functional teams</li><li>Strong oral and written communication skills</li><li>Ability to stay calm under pressure and flexible amidst change</li><li>Intellectual curiosity around the Banking space and external trends</li><li>Positive “roll-up your sleeves” attitude and ability to work with a ‘start-up’ mentality, including the flexibility to adapt as the organization grows and evolves </li><li>Passion for the customer and end user experiences&nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager - Product Management, Consumer Banking

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Merchant and Network Services&nbsp;(GMNS) is the merchant network of American Express that acquires and maintains relationships with merchants that welcome American Express branded cards. Our goal is to be an indispensable payments partner to our merchant clients while simultaneously delivering differentiated products and services that meet or exceed their needs and drive revenue growth and premium economics for both the merchants and American Express.B2B is a critical priority for the Global Merchant Services business, and American Express, and this role offers a prime opportunity to be part of a strategic growth industry for the Enterprise. This role sits within the B2B Product, Partner, and Client Management Group (BPPC) within Merchant Services – U.S. and is responsible for overseeing a portfolio that contains 21 Merchants in the courier and wholesale verticals of varying size from $20M+ to ~$5B.&nbsp;The Merchant accounts must be prioritized and organized both for business expansion and customer satisfaction.&nbsp; The portfolio represents a significant upward growth opportunity.&nbsp; Our mission is to be warmly welcomed by Merchants and support their growth through American Express forms of payment including credit cards, virtual cards, Accounts Payable Automation, Buyer Initiated Payments (BIP), and innovative product offerings as they become available.How will you make an impact in this role?The Courier and Wholesale vertical offers an opportunity to deliver innovation and efficiency to provide incremental value to our merchant partners.&nbsp; The vertical presents a high level of interaction and engagement across the Blue Box including the Global Commercial Services, Marketing, and Product. Managing this portfolio provides the opportunity to leverage strategic thinking, strong relationship management, and consultative selling skills to drive incremental revenue for American Express.Candidates considered for this position will demonstrate a robust account management and business development background, an ability to think innovatively, possess strong financial and analytical skills and the ability to lead in a fast-paced and highly complex environment while contributing to a fun and positive team dynamic as an informal leader. Core expectations are:<ul><li>Strategic Ownership: Build and execute a strong account growth strategy tailored to drive Merchant engagement, expand relationship contact maps, improve client satisfaction with the goal to grow profitable American Express share.</li><li>Sales Leadership: Identify, pitch, and close high-value opportunities across the portfolio. Use a consultative sales approach to uncover client needs and position American Express solutions to meet their needs.</li><li>Pipeline Development: Drive portfolio growth and retention by developing a strong pipeline. Proactively hunt for new growth opportunities within the portfolio, leveraging data, internal partners, and industry insights while also identifying areas of risk that require retention efforts.</li><li>Relationship Management: Cultivate and leverage relationships across the Merchant’s organization to identify opportunities for growth and expand American Express share. Build trust and credibility through strategic insight, responsiveness, and value delivery.</li><li>Project Management: Lead and manage multi-stakeholder initiatives internally and externally. Ensure flawless execution of client deliverables, campaigns, and enablement strategies.</li><li>Internal Collaboration: Partner with cross functional partners including Pricing, Legal, Marketing and more to align on client goals and deliver seamless, compliant solutions.</li><li>Performance Tracking: Deliver against goals by leveraging American Express assets to drive AXP revenue. Monitor portfolio performance against goals. Regularly report on wins, pipeline, risks, and market shifts.</li></ul>Minimum Qualifications:<ul><li>5–8 years of experience in B2B sales, account management, or client success</li><li>Proven track record of closing large, complex deals and managing senior relationships</li><li>Experienced relationship manager with proven ability to learn quickly, develop strong client relationships, sell-in initiatives and uncover new opportunities to grow revenue and share.</li><li>Strong communication with the ability to present to different audience types including Senior/C-level stakeholders. </li><li>Effective negotiation and project management skills, with the ability to prioritize effectively and drive results.</li><li>Excellent influence management skills and the ability to work collaboratively across a wide variety of external and internal partners.</li><li>Analytical with strong financial acumen that can critically think to problem-solve. </li><li>Self-starter and can operate in autonomy.</li><li>Collaborative team player with a will to win.</li><li>Solid foundation in Microsoft Office: PowerPoint and Excel</li><li>Bachelor’s degree required, MBA a plus</li></ul>Preferred Qualifications:<ul><li>Familiarity with financial statements: Income Statement, Balance Sheet and Cash Flows Statement.</li><li>Possess the ability to understand the unique challenges facing B2B merchants.</li><li>Knowledge of B2B payments, experience developing B2B marketing promotions and/or experience in B2B Issuing organizations a plus.</li><li>Virtual based position, candidates must live near city with airports preferred.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager-Client Management

The Quality Assurance Coordinator is a cross-functional support role within the Compliance &amp; Quality Department, reporting to the Senior Health Information Management Supervisor. This position is responsible for ensuring the accuracy, completeness, and integrity of documentation in our electronic and paper medical records systems and providing direct support to credentialing operations. This role plays a key part in maintaining high-quality standards and supporting compliance with documentation, data access, and regulatory requirements.JOB FUNCTIONS:Health Information Management Support:· Supports daily Health Information Management (HIM) operations.· Responds to release of information requests, audits, and investigations in a timely and professional manner.· Manages and processes paper medical records stored both on- and off-site.· Coordinates with the off-site storage vendor to retrieve or manage records.EHR Oversight and Reporting:· Runs scheduled and ad hoc reports from the Electronic Health Record (EHR) system to monitor documentation completion and accuracy.· Assists staff in understanding and using report data to improve documentation.· Leads EHR error correction efforts and tracks resolution timelines.· Conducts access audits and monitors usage patterns of the EHR.Training and Collaboration:· Assists in training new and existing staff on EHR functionality and documentation expectations.· Helps develop and update training materials related to EHR and HIM procedures.· Collaborates with IT, Billing, and Program Managers to troubleshoot and resolve documentation-related issues.Credentialing Support:· Performs administrative support duties for credentialing processes.· Assists in onboarding new staff by gathering and submitting required credentialing documentation.· Serves as a liaison to the primary source verification vendor and tracks the progress of submitted credentials.· Responds to internal and external inquiries from managers, staff, and regulatory bodies regarding credentialing.Quality and Compliance Support:· Contributes to department quality improvement and compliance initiatives.· Participates in internal audits and special projects.· Supports data validation and reporting related to quality measures and compliance indicators.MINIMUM KNOWLEDGE AND SKILLS REQUIRED:· Demonstrated ability to learn and master basic concepts of medical record-keeping requirements.· Excellent communications skills, written and verbal.· Excellent customer service skills.· Able to follow directions and work independently and as a member of a team.· Concurrently handle multiple tasks and carry out multiple short- and long-term projects.· Perform detailed work accurately and take initiative to learn new tasks.· Strong analytic, critical thinking, interpersonal, and organizational skills.· Ability to maintain confidentiality and handle highly sensitive information with discretion.· Intermediate proficiency with Office 365 applications.· Occasional travel to programsEducation:· Associate degree in human service, health care administration, business administration, or related field preferred.Experience:· 1 years’ experience in a health care or human service system preferred.Aspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. &nbsp;We celebrate,&nbsp;support&nbsp;and promote diversity of thought, culture, and backgrounds. &nbsp;As an employer committed to equal opportunity, we base all employment decisions on&nbsp;each individual’s&nbsp;capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic. &nbsp;Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.&nbsp;

Aspire Health Alliance

Quality Assurance Coordinator

Holyoke Community College is housed on a multi-million-dollar, 135-acre campus, equipped with state-of-the art technology in specialized learning facilities. HCC serves over 9,000 students annually, and provides a variety of recreational and cultural activities, from sports programs to music festivals, for students and community members alike. The college's strongest assets continue to be an innovative spirit, a sincere concern for students and a commitment to strive for even greater success. These are the values which have created a tradition of excellence spanning more than six decades, and which are enabling Holyoke Community College to meet today's challenges.Holyoke Community College is seeking a dedicated and experienced&nbsp;Site Coordinator&nbsp;to join our team in ensuring the safety, maintenance, and efficient coordination of all site-related services to be delivered during our workforce development training, which takes place off-campus at William J. Dean Technical High School, aka ‘Dean Tech’. The ideal candidate will have experience directing vocational education services at Dean Tech and a deep commitment to supporting staff and adult students, aka ‘Trainees’, alike in the successful planning, execution, and assessment of workforce training program support services. The Site Coordinator will work with HCC’s Clean Energy Team, including the Training Managers, Dean-Tech-based Instructors, and Trainees in a manner that meets contracted workforce readiness goals for a grant-funded non-credit&nbsp;Clean Energy / Green Jobs Workforce Training Program. This is a grant-funded position which could be renewed based on continued grant funding. &nbsp; Essential and other important responsibilities and duties may include, but are not limited to the following:1. Ensure School, Workshop &amp; Classroom Access &amp; Readiness<ul><li>Coordinate with Dean Tech’s custodial team to ensure front entrance and training workshops and classrooms are open prior to class and locked after class Mondays-Thursdays, during program duration.</li><li>Coordinate with Dean Tech’s faculty and staff to ensure training areas are ready prior to each class; equipment and tool maintenance, laptop cart &amp; presentation display, seating, room/workshop cleanliness, ventilation control, outside area access, etc.&nbsp;</li></ul>2. Ensure Safety&nbsp;<ul><li>Review and collaborate on safety measures and emergency procedures with HCC Team.&nbsp;</li><li>Ensure all equipment and tools are properly maintained and meet industry standards.</li><li>Enforce safety protocols and regulations, including OSHA standards.</li><li>Ensure all workshop spaces are up to code.&nbsp;</li><li>Ensure First Aid Kits, Eye/Body Wash Stations, Fire Extinguisher/Sprinklers, and other emergency supplies are stocked and well marked.&nbsp;</li><li>Ensure OSHA Safety Data Sheets are accessible for any chemicals used in class.&nbsp;</li><li>Be available via cell: text/phone during class hours in case of emergency</li></ul>3. Coordinate Transportation Services<ul><li>Reserve ride share services based on Trainees’ requests submitted via Google Form in a timely manner to ensure rides are available to and from class.</li><li>Be available via cell: text/phone in ½ hr leading up and after class to help troubleshoot any transportation issues.&nbsp;</li></ul>4. Classroom and Workshop Supplies<ul><li>In collaboration with HCC Team, select and requisition books, online curricula licenses, instructional aides, equipment, instruments, materials, supplies, and parts required while working under established budgets and procedures.</li><li>Control the storage and maintenance of materials and property to prevent loss and/or abuse.</li><li>Ensure all equipment and tools are properly maintained and meet industry standards.</li><li>Enforce safety protocols and regulations, including OSHA standards.</li></ul>5. Administrative and College Community Responsibilities<ul><li>Maintain accurate records of all purchases, POs, invoices, etc.</li><li>Participate in Workforce Development Team meetings and Orientations on HCC campus.&nbsp;</li><li>Collaborate with colleagues to enhance the overall educational experience for students.</li></ul>Other Important Functions:<ul><li>Assess the relevance of supplies, systems, and services and recommend improvements as needed.</li><li>Assist in coordinating transportation for Trainees for off-site field trips as appropriate.</li><li>Perform other duties and responsibilities as assigned.</li></ul>Minimum Qualifications:Education and Certification<ul><li>DESE Administrator, Principal/Assistant Principal or VocTech Supervisor/Director licensure;</li><li>Masters Degree in Public Administration or related field preferred.</li></ul>Experience<ul><li>Minimum of 3 years as a career and technical education director or vocational technical/workforce training site coordinator.</li></ul>Skills and Competencies<ul><li>Strong knowledge of workforce development training, code requirements, and safety practices, in particular with electrical and construction trades, as well as solar photovoltaic (PV) and electric vehicle (EV) charging technology;&nbsp;</li><li>Excellent written and verbal communication, as well as interpersonal skills;</li><li>Ability to develop and implement effective supply procurement, maintenance and record keeping/accounting;</li><li>Proficiency with educational technology and tools related to the electrical and construction trades, as well as solar photovoltaic (PV) and electric vehicle (EV) charging technology;</li><li>Ability to coordinate teams/collaborate on-site and remotely;</li><li>Experienced team player with the ability to also work independently;</li><li>Knowledge of the basic work skills required by employers;</li><li>Understanding of the barriers faced by low-income populations, immigrants and refugees, and adult language learners;</li><li>Ability to work effectively with a diverse faculty, staff, and student body.</li></ul> Equivalency Statement: We welcome and encourage applicants who do not meet the qualifications as stated above, to put in writing precisely how their background and experience have prepared them for the responsibilities of this position. It is preferred that this document be uploaded separately from the resume, cover letter, and references.&nbsp; Preferred Qualifications:&nbsp; <ul><li>Experience working as Director of Continuing Education &amp; Technology at Dean Tech;</li><li>Experience coordinating services for After Dark workforce programs;</li><li>Experience serving diverse student populations, in particular, adults (ages 18+);</li><li>Familiarity with workforce development agencies in Springfield &amp; Holyoke, MA region;</li><li>Knowledge of and experience with Green Jobs &amp; Clean Energy local employment sector.</li></ul>Part-Time, Non-Benefited Position<ul><li>Temporary position during Summer 2025 and Academic Year 2025-26 with additional responsibilities as needed&nbsp;</li><li>Classroom and workshop environment with occasional coordination support of field trips and industry site visits.</li></ul>Hours: up to 18.5 hrs/week Hourly Rate:&nbsp;$35.31/hr

1, 084 Project Management / Professional Services Jobs