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Title: Coordinator of Computer Operations
Institution:&nbsp;Volunteer State Community College
Job Summary:
Under the supervision of the Director of End User Support, this position is responsible for facilitating the daily operations of the Computer Operations Team within Client Services IT. This job will include designing, troubleshooting, and repairing, all faculty and staff computers, as well as computer labs at all of the Volunteer State Community College campuses. This job requires software installation, hardware installation, implementation of security, program modification, and troubleshooting of both Apple and Windows platforms. Travel to off campus locations is required.
Job Duties:
Manage the computer technicians. Design and develop computer deployment packages and images using deployment tools. Research and evaluate software packages and operating systems. Maintain, update, install, and recommend IT support applications used within the computer support team (MECM, Intune, NetSupport, remote support tools). Aid with developing and/or enforcing computer policy and standard operating procedures. Assist faculty and staff with purchasing and recommending technology. Install, relocate, maintain, upgrade, troubleshoot, and repair a broad range of networked and non-networked client hardware devices and software applications. Other duties as assigned.&nbsp;
Minimum Qualifications:
Bachelor’s degree and one year of information system/hardware support experience in a Windows-based environment or an Associate’s degree and three years of information system/hardware support experience in a Windows-based environment. Three years of computer support in an Active Directory enterprise environment. One year of supervisory experience and/or 3 years of experience within an IT team environment. 
Preferred Qualifications:
Microsoft or Apple certification. Experience with Citrix or other virtual desktop products. Experience with System Center Configuration Manager (Microsoft Endpoint Configuration Manager), Intune, or similar deployment technologies. CompTIA A+ Certification. CompTIA Network + Certification. CompTIA Security + Certification. Experience with PowerShell. 
Knowledge, Skills, and Abilities:
Proficient with Microsoft applications. Intermediate knowledge of networking principles. Ability to diagnose computer related problems by utilizing industry best practices, troubleshooting techniques, analytical skills and vendor support. Ability to work in a team environment supporting a varied constituency and possess a solid working knowledge of technologies used in a computing laboratory environment in higher education. Good problem solving, organizational and communication skills. Ability to learn new technology skills quickly. Ability to lead a team and effectively delegate. Ability to develop and implement computer scripts. Ability to work with minimal supervision and make decisions within college policies and guidelines. Ability to communicate technical concepts to non-technical users.
Pay Rate: $43,888 - $53,873 annual salary depending on experience
Volunteer State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Insurance:&nbsp; Health, Dental, Vision, Life, Disability (long and short term), FSA/HSA</li>
<li>Wellness Incentive Program (if enrolled in Health)</li>
<li>Educational Assistance:&nbsp; Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement</li>
<li>Employee Assistance Program</li>
<li>Longevity Pay</li>
<li>Retirement Options:&nbsp; State of TN Pension (TCRS), 401a, 401K with up to $50/month match, 403b, and 457</li>
<li>14 Paid Holidays/Year</li>
<li>Annual Leave (if applicable)</li>
<li>Sick Leave</li>
<li>Sick Leave Bank</li>
<li>State Employee Discount Program with over 900 merchants</li>
</ul>
Special Instructions to Applicants:
Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.
Applicants may be subject to a background check.

Motlow State Community College


      Coordinator of Computer Operations
    

<h3>Job Description:</h3>If you have a passion for doing what’s right for the client and you want to work in a dynamic, client-focused environment while developing others, then consider joining Fidelity branch leadership, where you will have oversight of a team of successful licensed associates in one of our 200 investor centers across the country. By embracing our care standards, you will help clients achieve their planning goals, associates create a career and life they are proud of, and Fidelity grow throughout your community. The Expertise We’re Looking For<ul><li><h3>We ask that you have at least five years in financial sales role</h3></li><li><h3>We believe that three or more years of management within a financial services environment is helpful</h3></li><li><h3>We require an active Series 9/10, 7 and 66 licenses</h3></li></ul>The Purpose of Your RoleYour ability to foster the connection of our people to Fidelity’s mission is imperative. You will enable the development of branch associates through training, mentorship and motivation, allowing them to maximize their potential and prioritize the growth of their planning expertise and, ultimately, help more people. <h3>The Skills You Bring</h3><ul><li><h3>You are an effective community builder, taking a collaborative approach to problem solving while leveraging resources and stakeholder expertise</h3></li><li><h3>You’re able to coach others to their full potential, providing them ongoing support and encouraging the achievement of their career aspirations</h3></li><li><h3>With your professional demeanor and excellent interpersonal skills, you easily foster relationships with clients, as well as internal associates, improving productivity and implementing ideas</h3></li><li><h3>You help your associates identify what is needed for them to achieve their goals and you hold them accountable through inspiring and aligned conversations</h3></li><li><h3>Positive attitude, empowering business professionalism and strong work ethic with high level of integrity</h3></li></ul>The Value You DeliverThis member of branch management will:<ul><li><h3>Connect our people to our mission, applying timeless leadership principles to help every associate perform at, or above, their full potential</h3></li><li><h3>Build a culture of trust through compelling communication, collaboration and coaching</h3></li><li><h3>Uphold team commitments through supportive accountability, regular and individualized one-on-one conversations</h3></li><li><h3>Implement national initiatives and cultivate business through in-branch client contact, local marketing, educational seminars and client appreciation</h3></li><li><h3>Coordinate and support cross-company partnerships and regional corporate relationships that lead to business opportunities</h3></li><li><h3>Oversee operational activities, including supervision of local risk and compliance issues and client concerns</h3></li></ul><h3>How Your Work Impacts the Organization You will function as a general manager for the branch, building and leading strategies to develop your associates and their business. Your leadership and decisions will have significant impact on branch success, and you’ll be creating the culture that ensures every client receives the experience they deserve and each associate maximizes their potential.</h3><h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>SalesFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Vice President, Branch Leader - Knoxville, TN

Title: TCAT Web Services Coordinator
Employee Classification:&nbsp;Executive/Admin &amp; Managerial
Institution:&nbsp;System Office
Department: External Affairs
Campus Location: Tennessee Board of Regents System Office
Job Summary
The TCAT Web Services Coordinator will assist in creating content to promote the technical workforce programs TBR – The College System of Tennessee offers through its 37 technical and community colleges. The successful candidate will be able to develop content to highlight and promote our colleges’ technical workforce programs to prospective students and business and industry partners. Content will be used primarily for, but not limited to, social media and websites. The TCAT Web Services Coordinator will update TCAT and Center for Workforce Development websites to help ensure information is current and accurate. This position may have the opportunity to work remote within the state of Tennessee but with periodic visits to the TBR System Office (Nashville, TN) at the employee’s expense, and potential travel to Tennessee TBR colleges may be necessary. 
Job Duties
<ul>
<li>40% - Creating content to highlight the technical workforce programs at TBR’s community and technical colleges. - (Essential)</li>
<li>30% - Working with the Director of Content and Public Relations and Web and Digital Media staff to coordinate and distribute content. Updating web content to ensure content is current and accurate. - (Essential)</li>
<li>15% - Posting and distributing content to social media, websites, and other digital platforms. - (Essential)</li>
<li>10% - Follow project schedules set by the Director of Content and Public Relations. Ensure all tasks are completed professionally and on time. - (Essential)</li>
<li>5% - Perform other responsibilities as assigned. - (Marginal)</li>
</ul>
Minimum Qualifications
• Currently hold, or pursuing, a degree or certificate in Journalism, Communications, or a related field • Demonstrated experience creating content for digital platforms, including social media and web • Experience posting content to websites 
Preferred Qualifications
• Experience developing content for higher education institutions • Familiarity with managing social media business accounts • Experience using video and editing tools such as Adobe Photoshop, InDesign, Premiere Pro, After Effects, Express, Capcut, or other related content editing tools 
Knowledge, Skills, and Abilities
• Ability to create content for digital platforms, including social media and web; • Experience with Adobe Creative Cloud, especially in a Mac environment; • Excellent writing, grammar, and communication skills; • Strong attention to detail and ability to prioritize accuracy in content creation and reporting; • Proven organizational and time management skills; • Ability to multitask, adapt to change, and meet deadlines; • Comfortable working in a team-oriented, professional environment; and • Ability to travel occasionally within the state for quarterly board meetings, presidents’ meetings, and related events. 
Physical Demands / Working Conditions


      TCAT Web Services Coordinator
    

Title: Coordinator of Rural Initiatives
Employee Classification:&nbsp;Clerical &amp; Secretarial
Institution:&nbsp;System Office
Department: Academic Affairs
Campus Location: Tennessee Board of Regents System Office
Job Summary
The Coordinator of Rural Initiatives will actively support innovative curricular designs, programs, industry partnerships, and practices to advance TBR’s mission of student success and workforce development in rural communities across the state. The Coordinator of Rural Initiatives will collaborate with a diverse clientele including system and campus leaders, faculty, staff, business &amp; industry leaders, and state agencies to design and develop innovative and adaptive programs, partnerships, and policies to support TBR colleges and the rural communities they serve. The Coordinator of Rural Initiatives will also be responsible for researching new programs and partnerships, leading strategic sessions to engage colleges in these opportunities, and introducing emerging practices for rural student success at scale. This position is grant-funded, and funding for the project is available through August 2029. Continued employment is contingent upon work and funding. This position may have the opportunity to work remotely within the state of Tennessee but with periodic visits to the TBR System Office (Nashville, TN) at the employee’s expense, and potential travel to Tennessee TBR colleges may be necessary. 
Job Duties
<ul>
<li>50% - Research, design, lead, and manage initiatives supporting student success and workforce development in rural communities and individuals who live in rural communities. - (Essential)</li>
<li>10% - Research, explore, evaluate and share effective/innovative programs, policies, and partnership models from other states, systems, and institutions that support rural communities and rural learners. This should include theory to practice from current research in the field and successful programs that can be replicated, piloted, and eventually scaled system-wide. - (Essential)</li>
<li>10% - Serve as a project manager in developing and piloting projects supporting rural communities and rural individuals; will include creating project plans with goals and aligned action steps for internal and external stakeholders and responsibility for monitoring and reporting on those goals and action steps. - (Essential)</li>
<li>5% - Assist the Assistant Vice Chancellor for Academic Affairs &amp; Workforce Alignment with program, partnership, and policy development to support student success and workforce development in rural communities and for rural students. - (Essential)</li>
<li>5% - Communicate regularly with rural business and industry leaders to learn and share skills needed for graduates in the field. Attend college industry advisory board meetings as needed. Design and analyze training and development programs to support colleges. - (Essential)</li>
<li>5% - Work collaboratively with other members of the Academic Affairs Department to integrate new projects into existing structures. Provide support to related curriculum activity such as the TBR Center for Apprenticeship, Dual Enrollment, General Education Core, Open Educational Resources, Competency Based Education, Campus Curriculum Committees, and the Digital Learning Collaborative. - (Essential)</li>
<li>5% - Participate in evaluation and assessment activity related to new programs, policies, and partnerships intended to support rural communities and individuals who live in rural communities. Prepare reports and presents findings to campus, system, and external leaders. Collaborate and coordinate with campus institutional effectiveness/research offices in data sharing and transmission to stakeholders. - (Essential)</li>
<li>5% - Build and sustain professional, productive relationships with faculty, staff, and administrators at TBR and other system institutions in the state. This should include campus centers for teaching and learning, institutional effectiveness offices, and institutional curriculum committees. Serve as a liaison and representative to academic departments at TBR institutions, work groups, and committees. - (Essential)</li>
<li>5% - Other duties as assigned. - (Marginal)</li>
</ul>
Minimum Qualifications
• Bachelor’s Degree • 3 years’ experience working on a college campus, system office, state agency, or workforce organization • Curriculum and or/workforce training development experience • Project management experience 
Preferred Qualifications
• Master’s degree in higher education or related field • 5 years’ experience in postsecondary education at an accredited institution, in a workforce organization, or state agency • Experience leading professional development and/or workforce training • Successful large-scale (state level) project management 
Knowledge, Skills, and Abilities
Knowledge of: • The unique opportunities associated with rural student success and workforce development efforts • Project management principles, assessment and evaluation methods • Tennessee higher education landscape including degree programs, certificates, diplomas, TTPs, and articulation &amp; transfer relationships Skill with: • office software/technology such as Microsoft Office Suite, Google Drive and Adobe Professional; computer skills (word processing, spreadsheets, data entry) • interpersonal skills consistent with establishing and maintaining effective working relationships; strong communication, teaching, and training skills. • design, development, assessment, and delivery of statewide, regional, or local initiatives • complex problem solving • detailed and clear written and oral communication Ability to: • present information clearly and concisely • present data contextualized/customized for target audience • use data to drive curriculum development • take initiative • identify and solve problems • work with a diverse population • manage a large team using multiple communications and technology platforms • facilitate student, faculty, and staff group meetings of all types • develop and maintain positive collaborative working partnerships • prioritize and meet deadlines • manage multiple projects both independently and in teams 
Physical Demands / Working Conditions


      Coordinator of Rural Initiatives
    

The Tennessee College of Applied Technology Crump is accepting applications for the full-time position of Emergency Medical Technology Instructor / Coordinator.


      Emergency Medical Technology Instructor / Coordinator
    

Title: Dual Enrollment and Federal Work-study Coordinator
POSITION SUMMARY Administration of the Dual Enrollment/Middle College Grant programs and the Federal Work-Study (FWS) Program.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Responsible for maintaining a thorough understanding of the state guidelines applicable to the Dual Enrollment and Middle College grant processes. Responsible for administering and reconciling the Dual Enrollment and Middle College grant programs. Coordinate with the Director of High School Programs to gather the information needed to award students. Serve as a backup member of the SAP and IRP committees for appeals. Responsible for maintaining a thorough understanding of the federal regulations applicable to the Federal Work-Study program.
Responsible for administering the Federal Work-Study program, including working with students for job placement, hiring packets, verifying timesheet figures, ensuring compliance with federal regulations. Serve as a liaison with our Community Service Partners to ensure that at least 7% of our total FWS allotment is spent on community service (including at least one reading tutor) each year. Responsible for working extended hours as needed to accomplish work assignments, inclusive of working extended hours during registration periods. Responsible for designing and presenting FWS Orientation sessions for students in the FWS program.
REQUIRED QUALIFICATIONS Bachelor’s degree
2 years of related experience in customer service
PREFERRED QUALIFICATIONS 2 years of financial aid experience
Experience in higher education
Prior experience administering the Dual Enrollment Grant or Federal Work-Study program
Prior experience with Banner, FAST, COD, Excel, and D2L
NASFAA Credentials
KNOWLEDGE, SKILLS AND ABILITIES Attention to detail and ability to maintain a heavy workload with minimal errors is essential. Effective oral and written communication skills. Excellent customer service skills. Working knowledge of regulations governing federal, state, and institutional policies regarding the administration of financial aid. Ability to interpret and apply guidelines and regulations related to Dual Enrollment and Federal Work-study programs. Ability to work independently with minimal supervision.
Open Until Filled: Yes
Rate of Pay: $45,726.00 - $54,880.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.


      Dual Enrollment & Federal Work Study Coordinator
    

<h3>Job Description:</h3><h3>Financial Consultant</h3>If you no longer want to spend your time on sourcing new clients and would rather have the time to deepen relationships and create complex financial plans, then join a team that is a stable industry leader. Fidelity provides a business model with an existing client base and institutional feeders of business that is unmatched in the industry. At Fidelity, we empower professional growth, flexibility and support thus enabling long-term success for you and our clients.<h3>The Purpose of Your Role</h3>Working in our Investor Center, you will engage face-to-face with your customers, offering guidance and personalized planning, while helping extend the reach of the firm's brand. We fully support you with an open architecture product platform and top resources in the financial industry, while you nurture relationships with an existing client base.<h3>The Expertise We’re Looking For</h3><ul><li>Previous success in building relationships, uncovering needs and recommending solutions</li><li>FINRA Series 7 &amp; 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire</li><li>Keen ability to present complex solutions to a knowledgeable client base while building rapport and credibility</li><li>Degree and/or other professional certifications are helpful; if you do not already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Skills You Bring</h3><ul><li>Ability to thoughtfully introduce your clients to different investment strategies and bring together additional client assets while engaging in positive, client-centered discussions</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li><li>Committed to delivering an outstanding customer experience with a passion for seeing others thrive</li><li>Motivated by results and finding solutions, you take initiative and exceed customer expectations</li><li>Extensive knowledge of investment solutions</li></ul><h3>Our Investments in You</h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!<h3>The Value You Deliver</h3><ul><li>Your integrity, insights, interpersonal skills, and meticulous planning allows you to mentor and support your customers as they look to reach their retirement goals</li><li>Supporting our clients by providing comprehensive investment solutions and retirement plans to meet their needs both now and for their future</li><li>Effectively engage clients through personal interactions, reflecting your interpersonal communication and relationship building skills</li><li>You have a steadfast commitment to your clients while making a positive impact in the community</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>SalesFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Financial Consultant - Memphis, TN

<h3>Job Description:</h3><h3>Planning Consultant</h3>As a Planning Consultant, you will provide a world-class planning experience, uncover opportunities to deepen client relationships through consolidation of assets, referrals, and plan implementations, and develop an engagement strategy that supports each client’s unique planning needs. Through your integrity and adoption of Fidelity’s client commitment standards, we know you will inspire client dedication with the goal of developing lifetime relationships with Fidelity.<h3>The Expertise We’re Looking For</h3><ul><li>FINRA Series 7 &amp; 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire</li><li>Financial services experience preferably in financial planning</li><li>Degree and/or other professional certifications such as CFP are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Purpose of Your Role</h3>The Planning Consultant works alongside Financial Consultants and/or Wealth Planners in a financial planning capacity. Through your knowledge and your ability to build relationships, you will effectively profile, navigate and present the output of our guidance tools, leading to an in-depth discussion around our planning concepts. This will lead you to uncover additional planning opportunities in which you will partner with the adviser to develop further. This partnership will allow the team to further meet the needs of our clients. You will see your impact on the business and have rewarding interactions with clients every single day!<h3>The Skills You Bring</h3><ul><li>Thorough understanding of financial planning concepts to help clients build effective financial plans for them and their families.</li><li>Ability to profile to understand planning needs and identify appropriate solutions</li><li>You have a vested interest in building relationships and being an advocate for clients</li><li>You are motivated toward success, willing to demonstrate ownership, and committed to achieving meaningful goals</li><li>Comfort making outbound telephone calls to further educate clients and find opportunities to add value to the relationship</li></ul><h3>Our Investments in You</h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!<h3>The Value You Deliver</h3><ul><li>Conducting joint appointments with clients, focused on consultations through Fidelity’s guidance offering</li><li>Educating and planning with clients to uncover opportunities that will lead to the client’s success</li><li>Creating and maintaining an organized client contact strategy, including engaging business partners, and using tools such as Salesforce</li><li>Building long-lasting, meaningful relationships with clients</li><li>Mentoring and supporting the success of your peers</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Relationship Management, SalesFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Planning Consultant - Johnson City, TN

Title: Curriculum and Compliance Coordinator
Employee Classification:&nbsp;Clerical &amp; Secretarial
Institution:&nbsp;TCAT-Jackson
Department: Administration
Campus Location: TCAT Jackson
Job Summary
• Work closely with faculty, staff, industry partners, and accrediting bodies to coordinate the design, review, and revision of academic programs and courses to ensure they meet educational standards and industry needs. • Monitor and ensure compliance with accreditation standards, state and federal regulations, and institutional policies. • Develop and implement assessment tools to evaluate the effectiveness of academic programs and student learning outcomes. • Provide guidance and support to faculty in curriculum development, instructional strategies, and compliance matters. • Maintain accurate records of curriculum changes, accreditation reports, and compliance documentation. • Organize and facilitate professional development opportunities for faculty and staff related to curriculum and compliance. • Implement ongoing professional development and training for adjunct, substitute, and full-time faculty • Assist with the evaluation of faculty performance, identify areas for improvement in academic programs and implement strategies to enhance curriculum quality and compliance. • Performs all other duties assigned by the Vice President and President. 
Job Duties
Minimum Qualifications
• A bachelor’s degree in education, curriculum development, or a related field from an accredited institution is required; a master’s degree is preferred. • Minimum of 3 years’ work experience in curriculum development, academic compliance, or a related area in higher education. 
Preferred Qualifications
Knowledge, Skills, and Abilities
• Strong organizational, analytical, and communication skills. Proficiency in using educational technology and software. • Demonstrated abilities in leadership, human relations, communication skills (written and verbal), and organizational skills. • Familiarity with accreditation processes, regulatory requirements, and best practices in curriculum development. 
Physical Demands / Working Conditions 
{sTAOther1}


      Curriculum and Compliance Coordinator
    

<h3>Job Description:</h3>Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 &amp; 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis.What to expect…In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center.<ul><li>Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams.</li><li>Build and Solidify Skills: You’ll continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills. You’ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you’ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center.</li><li>Discover Success: You’ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning.</li></ul>Advantages of our career development experience…<ul><li>You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role.</li><li>You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion.</li><li>You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.</li><li>You get variety. You’ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you’ll need as you prepare to be in the Investor Center each day.</li></ul>The expertise we’re looking for…<ul><li>High energy and enthusiasm with a natural passion for helping people</li><li>Flexibility and self-motivation</li><li>Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment</li></ul>The Skills You Bring<ul><li>Eagerness to learn and build a career in financial services</li><li>Ability to deliver an outstanding customer experience</li><li>Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once</li><li>Coachability, collaboration and curiosity will fuel your success</li></ul>Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRA<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer ServiceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

40 Project Management / Professional Services Jobs in Tennessee