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Position:&nbsp;Supervisor Department: Referral ManagementReports to: &nbsp;Director, Referral ManagementPosition Description:The Supervisor oversees the day-to-day operations of the intake staffing team. The Supervisor provides direct oversight to the team while acting as a liaison between the senior managers and employees of the Referral Management department. This role ensures that all referrals are processed in a timely manner and all quality standards are met.Office Location:<ul><li>Office located at 7600 North 16th Street, Suite 140 Phoenix, AZ 85020 (Remote)</li></ul>Responsibilities and Duties:Responsibilities include, but are not limited to the following:<ul><li>Leadership and Team Management:</li></ul><ul><li>Lead and manage assigned team providing guidance, mentorship, and support to include disciplinary and termination in accordance with company policy.</li><li>Collect, analyze, and measure employee quality and productivity data; review data for trends and gaps that may require additional employee support.</li><li>Ensures department is running efficiently and is meeting department goals.</li><li>Perform monthly one-on-ones with each employee to deliver coaching, goal setting, and performance reviews. Work with senior manager, when needed, to document un-resolved concerns.</li><li>Ensure appropriate scheduling of team members for day-to-day production coverage.</li><li>Working with QA and Training teams, support employee productivity and quality improvement; identify and support employee gaps.</li><li>Review daily work-in-progress to ensure appropriate distribution of referrals, productivity concerns, and re-dissemination of referrals for timely completion.</li><li>Interviews and hires new staff. </li><li>Collaboration and Communication:</li></ul><ul><li>Collaborate with cross-functional teams, including healthcare providers, administrators, and IT professionals, to communicate and resolve issues.</li><li>Communicate quality-related metrics, trends, and issues to senior management and relevant stakeholders.</li><li>Foster a positive and collaborative work environment to ensure effective teamwork and high morale within the team.</li></ul><ul><li>Process Improvement and Risk Management:</li></ul><ul><li>Support identification of trends, participate in root cause analysis, and creation of corrective/preventive action plans to address identified issues.</li><li>Promote a culture of continuous improvement by identifying and sharing best practices across the organization.</li><li>Oversee the efficiency of department, reports on its performance, and outlines and implements plans for improvement if needed.</li><li>Support dissemination of process changes to employees.</li><li>When needed to maintain production volume, all duties as outlined within the Coordinator job description.</li><li>Ensure team meets compliance requirements.</li><li>Second level escalation for employee questions related to process.</li><li>Performs other duties as assigned.</li></ul>Qualifications:<ul><li>Must be at least 18 years of age.</li><li>Associate’s degree</li><li>Minimum 2 years of supervisory experience.</li><li>Managerial and supervisory skills</li><li>Has basic computer knowledge and experience including Microsoft Word, Excel &amp; typing skills.</li><li>Minimum 2 years of experience in a home health, medical office/clinic or institutional setting.</li><li>Ability to convey a positive and professional image to customers and employees</li><li>Capable of following an issue through to its conclusion</li><li>Must be able to work at a fast pace managing large amounts of responsibilities while maintaining attention to details.</li><li>Is customer service oriented with good oral and written communication skills.</li><li>Is self-directed, flexible, and cooperative</li><li>Is detail oriented and displays good organizational skills.</li><li>Must be flexible and willing to work weekends and Holidays.</li><li>Highly self-motivated and able to work with minimal supervision</li><li>Must have reliable internet service.</li><li>Must be able and willing to travel to corporate office for in person meetings several times throughout the year.</li><li>Must be able to sit at desk in front of computer for long periods of time.</li></ul>Proven Personal Attributes:<ul><li>Ability to multitask in a fast-paced work environment.</li><li>Ability to remain calm under pressure and manage stressful situations.</li><li>Ability to maintain a high level of confidentiality and remain HIPAA compliant.</li><li>Ability to establish highly productive and detailed organizational skills/habits.</li><li>Ability to actively listen and problem solve with cooperation, assertiveness, and flexibility for positive outcomes.</li><li>Possess strong, professional written and oral communication skills for in-person, telephonic, and electronic use.</li></ul>

tango

Supervisor, Referral Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Manager, Global &amp; Large (G&amp;L) Client Management&nbsp;American Express Global Commercial Services is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business.&nbsp;&nbsp;Global &amp; Large U.S. Enterprises (G&amp;L) manages American Express’ largest and strategically important commercial clients.G&amp;L is on a journey to reimagine how best to drive differentiated value and provide solutions that meet the diverse, evolving needs of our clients. The R.E.V. (Retention, Engagement, Value) team is a newly formed team, critical to G&amp;L’s double-digit growth imperative.This team is focused on retaining and growing high potential Large Market accounts with a scalable account management approach.This is an exciting opportunity for an experienced Client Manager to enable R.E.V. in fulfilling its vision as a growth engine for G&amp;L!The R.E.V. Client Manager is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio of approximately 100 clients.Our Client Managers are trusted advisors to our clients, providing them with strategic recommendations on a variety of business objectives and payment solutions. Key Responsibilities include: <ul><li>Serve as payments expert to proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients</li><li>Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to drive spend expansion/growth</li><li>Lead development of proposals and pricing for client renewals and expansion, negotiate client contracts, and oversee implementation of solutions</li><li>Engage, develop, and strongly influence mobilizers across multiple levels within the client’s organization to demonstrate American Express’ differentiated value and achieve profitability objectives</li><li>Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders</li><li>Identify and develop relationships with decision-makers within client organizations to influence program management and growth</li><li>Partner with US Account Growth (USAG) on identifying and realizing growth opportunities&nbsp;</li></ul>Qualifications:<ul><li>Minimum of 5 years prior strategic relationship management and/or sales experience</li><li>Must possess a sense of urgency and deep resilience to drive results and win</li><li>Experience with managing complex and challenging clients</li><li>Proven relationship management skills demonstrating a comfort and effectiveness in establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies</li><li>Entrepreneurial approach to portfolio management; able to identify opportunities and mange through the sales process</li><li>Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth</li><li>Effective oral and written communication skills, with the ability to influence internal and external partners</li><li>Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance</li><li>Ability to effectively present products, technical solutions, and financials to clients in a strategic manner</li><li>Ability to travel up to 20% of the time</li><li>Ability to work in a hybrid PHX environment</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Manager, Global & Large (G&L) Client Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About Global Real Estate and Workplace Experience (GREWE)&nbsp;Global Real Estate and Workplace Experience (GREWE) is the global team at American Express (Amex) responsible for the full lifecycle of planning, execution, and operations of Amex real estate. GREWE supports over 65,000 Amex colleagues and contractors in over eight million square feet of property located in 41 countries. Our real estate portfolio consists of large full-service campuses, office buildings, sales offices, and airport lounges.&nbsp; The sites may be owned, leased, or be occupied through a serviced space arrangement. Real estate and is part of the broader Global Servicing Group organization which delivers shared business services to colleagues across the enterprise.&nbsp;GREWE partners closely with stakeholders in Colleague Experience Group (CEG), Technology, and Global Security, as well as rely extensively on our network of vendor partners to deliver a safe, productive and desirable work environment.Job DescriptionBased in Phoenix and reporting to the Director of Operations, US West, South &amp; LAC, this position will oversee Amex’s third-party relationships with real estate service providers. As the central facilities lead in the Americas West market, this position is responsible for working with vendors to maintain Amex offices and provide a seamless, best-in-class experience to colleagues. The scope of this role includes facilities management, engineering, janitorial, and light construction projects, as well as supporting the delivery of hospitality services. This role will over see the FM Operations across our Phoenix, Salt Lake City, San Francisco and Palo Alto locations. This role requires a hospitality mindset, creative problem solving, and a strong focus on safety and compliance. In addition, this position will partner closely with&nbsp;regional and global GREWE functions (Relationship manager, transaction management, design and construction, workplace services, etc.), CEG (medical, benefits, etc.), Global Security Services, Regulatory Agencies, Country Leaders, and Country Executive Teams/Boards.Roles &amp; ResponsibilitiesCustomer &amp; Colleague Relationship Management for GREWE Facilities Operations<ul><li>Advertises and promotes these services within the defined locations and is responsive to changing customer needs whilst working within AXP and GREWE policy and scope.</li><li>Act as the escalation point for problem resolution for internal customers concerning all operational aspects of service delivery by Third-party service partners of GREWE’s Facilities Management Services. </li><li>Collaborate closely with other regional and global GREWE functions such as global planning and administration, transaction management, design and construction, workplace services, workplace safety, finance operations, etc. and other non-GREWE functions such as security, medical, technology, etc. to deliver a seamless workplace experience to our colleagues. </li></ul>Vendor Relationship Management:<ul><li>The delivery of Facilities Services is generally provided through the use of third-party service partners. A key responsibility is therefore to support vendor management and to drive vendor performance to deliver best in class services. </li><li>Consistent, active and timely management of service partners, driving performance through the establishment, monitoring, reporting and management of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs.)</li><li>Additionally, the position will support periodic RFPs for Facilities Services and the on-going development of service specifications (SOWs), contract amendments and commercial negotiations in conjunction with Global Supply Management teams. </li></ul>Risk and Regulatory Compliance:<ul><li>Ensure the maintenance of a current building records management system.</li><li>Ensure the maintenance and updating of all documentation regarding compliance issues and resolutions.</li><li>Maintain regular contact with Health and Safety, Human Resources, Workplace Services and Security departments to ensure consistency in the market.</li><li>Ensure the maintenance of a risk register including permitting and statutory requirements for on site works in progress, health and safety compliance, compliance to space standards legislation, fire certification updates based leasehold improvement projects and building population shifts.</li><li>Maintain a Business Continuity Plan (BCP) for GREWE team in resident market and carry out annual exercises to ensure plan is meaningful and effective.&nbsp; Works with the GREWE Global Business Continuity Manager to deliver same; and to develop further BCP scenarios identifying how GREWE will provide essential facility related support to the business continuity plans owned by the core business.</li><li>GREWE Oversite of third-party service partners Business Continuity Plan (BCP) in resident market and ensure its effectiveness by executing planned BCP scenario exercises, developing and supporting our core business units’ operations.&nbsp;</li></ul>Financial Management:<ul><li>Oversee building related finances for the market to ensure timely and cost-effective delivery of services.</li><li>Analyse building budget performance, ensuring key risks and opportunities are highlighted and reported on a minimum monthly basis; provide forecast updates to Director of FM, variance explanations and bottom up operating budget calculations as required.</li><li>Support financial records keeping for energy management and review; negotiation in conjunction with Global Procurement.</li><li>Maintain financial records for all contracts.</li><li>Manage financial data collection and analysis via 3rd party service partners.</li><li>Support the preparation of timely and meaningful capital plans, asset registers, and operational business demands for the FM and property management. </li><li>Provide invoice approval and CPC validation (and/or other payment methods) in accordance with AEMP01 and for overseeing CPC reconciliations by third-party service partners.</li></ul>Qualifications &amp; Required skills:<ul><li>Minimum 10 years of experience in the Facilities Management field with a preeminent real estate service provider or leading global firm.</li><li>Qualified in an engineering discipline and/or equivalentFacilities service management (IFMA, IWFM). An undergraduate degree in engineering, construction management, architecture or a related field is preferred.</li><li>Fluent in Spanish and English – required </li><li>Proficient in Portuguese (preferred)</li><li>Ability to travel throughout LAC and United States</li><li>Comprehensive knowledge of relevant regulations, laws and familiarity with electrical, mechanical, maintenance, food services, environmental and safety codes and systems.</li><li>Experience in people leadership, specifically leading outsourced third-party teams working within a matrix environment, and experience of managing Facilities Services.</li><li>Strong relationship management skills and the ability to communicate effectively at all levels and influence others.</li><li>Strong working knowledge of Excel, Word and PowerPoint with the ability to break down complex ideas into understandable and actionable message.</li><li>Successful track record of managing within a capital and operating budget accounting framework. Knowledge and experience of budget and finance management, including capital planning, accrual and forecasting processes, analysis of risks and opportunities is required.</li><li>Comfortable working in multi-tasking environment with multiple stakeholders, situational ambiguity and project complexity.</li><li>Proactive self-starter, analytical, numerate, tenacious with the ability to work under own initiative as the position has a high level of autonomy.</li><li>Strong work ethic, uncompromising integrity and hands-on approach to business that respects individuals at all levels and does not hesitate to pitch-in and do what is necessary</li><li>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.&nbsp;</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.&nbsp;

Manager - Facilities Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Services Group is looking for a Manager Governance focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The objective of the Global Services Group Control Management Governance team is to establish the Operational Risk and Controls strategy for Global Services Group, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.The Manager, Global Services Group Governance will:<ul><li>Advise on execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc.&nbsp;</li><li>Track issues with KRI limits and risk appetite for Global Services Group to ensure operational risks are managed within agreed thresholds, and leverage these metrics to help detect concerning rises in emerging problems, e.g., upticks in reload complaints, then escalate and flag concerns accordingly&nbsp;</li><li>Provide support to develop the operational risk framework to enable effective risk management and decision making in the BU&nbsp;</li><li>Manage details of specific risk and controls governance forums for Global Services Group, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums&nbsp;</li><li>Provide support to develop BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs&nbsp;</li><li>Facilitate the understanding and use of the risk governance framework across BUs through regular communication&nbsp;</li><li>Facilitate the day-to-day internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence)&nbsp;</li><li>Aggregate reporting, approvals/exceptions and support "change-the-function" activities for the BU&nbsp;</li><li>Administer implementation of key areas training initiatives that align with Operational Risk Management&nbsp;</li><li>Facilitate processes to ensure and monitor the integration of regulatory changes &amp; updates into the Operational Risk framework and training materials&nbsp;</li><li>Support sharing insights, better practices, themes, etc. across the enterprise&nbsp;</li></ul>Minimum Qualifications: &nbsp;<ul><li>3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;</li><li>Strong project management, communication, and interpersonal skills&nbsp;</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;</li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.</li></ul>Preferred Qualifications:&nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous&nbsp;</li><li>Experience in at least one of the following:&nbsp;&nbsp;</li><li>Translating operational risk strategy and appetite into execution guidelines&nbsp;</li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds&nbsp;</li><li>Oversee the implementation of the operational risk governance frameworks&nbsp;&nbsp;</li><li>Communicating and ensuring understanding and adherence to operational risk procedures and standards&nbsp;&nbsp;</li><li>Facilitating the operational risk exam management processes&nbsp;</li><li>Experience in financial services industry</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.&nbsp;

Manager - Control Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and varied community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and significant to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, aspiring to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join #TeamAmex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex. We are looking for a multidimensional and experienced Application Development leader in the Global Risk &amp; Compliance Technology (GRCT) organization. The GRCT team crafts, develops, and supports critical components and platforms for new products being launched to support the next generation of customers across market segments. We need a hands-on leader then join us and you could be a key member of this future, as we build software to support and improve our industry-leading credit and fraud risk practices and deliver on our platform vision. The leader holds responsibility for maintenance of existing platforms, including application updates and deployment of new capabilities. You will lead the workload and priority of the Engineering teams as well as relationships with product owners, business teams, and third-party product vendors.AMEX is embarking on a transformational journey to modernize their core risk management ecosystem.&nbsp;Managing Risk today requires an integrated, unified, enterprise effort with a system that allows you to quickly understand how any level of the organization is performing against risk.&nbsp;&nbsp;A common data taxonomy underpins a core framework for risk assessment and issue management. As the company realigns our IRM business architecture based on industry standards, best practices, regulatory expectations, and problems, the IRM program we will be establishing and completing a Point of Arrival target state IRM solution &amp; framework.&nbsp;Lead development and delivery of existing and new platforms in the Integrated Risk Management (IRM) space, prioritize the reuse of Enterprise frameworks in new and unique ways, and engage in product evaluations in build vs buy decisions. American Express is known for customer service; the goal of the new platforms is providing the same world-class user experience for our internal colleague customers that we provide to our external customers every day!You will be crafting and building dedicated, scalable solutions that meet the needs of our customers. You will architect, develop, and test scalable data platform components. You will collaborate with a variety of teams and individuals, including product owners and Business logic managers to understand their needs and come up with innovative solutions. You’ll work with hardworking Application Developers and collaborate with product managers and solution architects to help define new products and features.Key Responsibilities:<ul><li>Technology Leadership: Lead a team of dedicated engineers to design, develop, and maintain IRM platforms. Provide guidance, mentorship, and strategic direction to ensure delivery of scalable, reliable, and performant solutions.</li><li>Platform Development and Optimization: Drive the optimization of IRM platforms within established budgets for application delivery and platform health. Implement standard processes for performance, security, and scalability in compliance with industry regulations and frameworks. Identify areas for improvement and drive continuous enhancement of system performance.</li><li>Collaboration and Integration: Work closely across teams, including product management to integrate IRM platforms with Enterprise systems, APIs, and data sources, handle shifting priorities and act as key contact for issue resolution.</li><li>Team Development and Management: Cultivate an innovative team spirit, excellence, and continuous learning within the engineering team. Provide leadership in talent acquisition, skill development, and performance management to build a successful engineering organization.</li></ul>Qualifications:<ul><li>Bachelor's degree or higher in Computer Science/Engineering and 12+ years of experience in related fields.</li><li>Shown expertise in building and optimizing large-scale, data-intensive platforms and orchestrating migrations from legacy platforms.</li><li>People leadership experience. An ability to evaluate team structures and optimize them against delivery goals and objectives.</li></ul>Preferred Skills:<ul><li>Experience with Risk Controls Self-Assessment (RCSA), Operational Risk Management and Enterprise Risk Management.</li><li>GRC/IRM/RCSA&nbsp; platforms and tools (Archer, ServiceNow, AuditBoard, MetricStream, etc) and experience in their integration with custom engineering solutions.</li><li>Experience with Big Data Platforms including Google's GCP big data platform.</li><li>Experience in services-based architecture and applications.</li><li>Experience in driving engineering excellence in the areas of coding standards, code reviews, testing practices, CI/CD pipelines and adoption of DevOps standard processes.</li><li>Operating teams within set budgets.</li><li>Understanding of regulatory challenges related to IRM and their impact on technology platforms.</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Engineering Director: Integrated Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. You can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex. &nbsp;This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment.&nbsp;If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here’s your chance to become a highly skilled Travel Consultant. Here’s just some of what you could be doing every day.&nbsp;How will you make an impact in this role?<ul><li>Deliver world-class customer service in an in-bound, high-volume travel call servicing environment</li><li>Delighting our Premium Card Members with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements</li><li>Understand our customer needs through consultation to deliver innovative and extraordinary interactions</li><li>Research, plan, and create personalized travel experiences, through booking domestic and international flights, car and hotel travel arrangements</li><li>Communicate new and existing product offerings and value propositions relevant to the Card Member</li><li>Always put the Card Member’s experience at the forefront of everything you do, reinforcing the Membership First ™ approach, delivering excellent service and outcomes that are core to the American Express brand</li></ul>Minimum Qualifications<ul><li>1 year experience in tourism, travel, hospitality or cruise and tours</li><li>High-end customer service or sales roles experience</li><li>Demonstrated ability to provide premium customer service, ideally in a call center or other comparable fast paced, high-volume servicing environment</li><li>Basic geography knowledge with ability to locate continents, countries, and key travel destinations world-wide</li><li>Positive attitude and outlook, as demonstrated through a desire to learn, willingness to try new things, resiliency through change and optimism</li><li>Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member’s communication style</li><li>Computer proficiency as demonstrated by the ability to navigate multiple computer applications, Microsoft Office and personal devices</li><li>Ability to succeed in a result focused environment, with a healthy desire to meet and exceed goals</li><li>You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week</li></ul>Additional Requirements:<ul><li>This is a hybrid role and candidates must be able to work in the office a minimum of 3 days a week </li><li>Flexibility to work anytime between 5:00am-2:00am including weekends</li><li>Location: 18850 N 56th St, Phoenix AZ 85054</li></ul>Salary Range: $20.00 to $28.85 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Travel Consultant - Travel & Lifestyle Services

<h4>You Lead the Way. We’ve Got Your Back.&nbsp;</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.&nbsp;At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.&nbsp;<h4>Join Team Amex and let's lead the way together.&nbsp;</h4>American Express Global Commercial Services (GCS) is a global leader in the commercial payments solutions space and continues to be an exciting and fast-growing business dedicated exclusively to the success of businesses globally. GCS provides a range of Corporate Payments Solutions and other expense management tools to help small, mid, and large size companies around the world manage all facets of their business spending.&nbsp;Corporate Onboarding is one of American Express’ top enterprise initiatives and a core component is crafting detailed user experiences that presents a product offering to serve a wide range of Corporate Client structures. The purpose of the Onboarding Capabilities team is to modernize the onboarding process globally by developing robust capabilities that support the customer journey and scale the growing corporate business. The vision of the B2B data ecosystem is to thoughtfully organize supplier and buyer data in one place, provide a platform of common services that can be used consistently by end user applications and scale B2B payments by removing friction during the supplier enablement process.&nbsp;<h4>How will you make an impact in this role?</h4>We are looking for a top-tier Sr. Manager, Digital Product Management to help us build our next generation of digital onboarding capabilities that enable B2B payments through a central global experience—meeting customers where they are. We have a tremendous opportunity to re-invent the onboarding journey with best-in-class services for automated acceptance, turnkey enablement, product recommendations, opportunity simulators, and much more to deliver fabulous and seamless experience for our customers and partners.&nbsp;This role will serve as a product champion, responsible for evaluating and resolving product(s) and/or features to be built and delivered to our users. They will work with cross-functional teams including planning, product, user experience, engineering, and users in an agile environment—test/learn/improve—to continuously review business needs, identify opportunities, and mitigating risks. The successful candidate will be equally proficient in B2B payments and software development strategies (i.e., can speak to the differences between APIs, batch processing and event sourcing). &nbsp;<h4>Responsibilities:&nbsp;</h4><ul><li>Partner with stakeholders and customers across the organization to advise the product vision, strategy, features, and prioritization &nbsp;</li><li>Develop, own, and implement product roadmap execution to create an end-to-end onboarding and enablement experience&nbsp;</li><li>Translate product roadmap features into well-defined product requirements including features, user stories and acceptance test criteria &nbsp;</li><li>Work across functions (product, engineering, data, sales, account development) to enable a full stack solution of onboarding capabilities including acceptance, payment verification, and enablement&nbsp;</li><li>Partner with sales &amp; account development groups, Salesforce teams and Technologies to define the user experience for internal GCS users, including support and monitoring &nbsp;</li><li>Works closely cross-functionally to obtain a mutual understanding of the product vision and a passion for solving customer issues&nbsp;</li><li>Articulates product strategy and vision across the enterprise across multiple products</li><li>Prioritize and maintain the sprint backlog for assigned products, balancing the requirements of stakeholders &nbsp;</li><li>Lead the product functional design process based on an intimate knowledge of the users, applications, and technology &nbsp;</li><li>Define and execute a go-to-market plan, ensuring that product management, marketing and sales have what they need to be successful</li><li>Develop and maintain appropriate tracking and reporting of product performance post-launch to evaluate future investment&nbsp;</li><li>Brings the customer viewpoint to the product design process with a demonstrated competency to actively listen to customer feedback across all touchpoints and channels; to routinely leverage this feedback into insights; and to build products and services that delight and inspire&nbsp;</li><li>Uses insights about the market and industry to drive value-added solutions</li></ul><h4>Minimum Qualifications:&nbsp;&nbsp;</h4><ul><li>A good balance of technical knowledge and business acumen with a proven record of accomplishment of delivering data driven solutions with a customer-first mindset &nbsp;</li><li>An established background in launching software or services in partnership with engineering teams and proficiency in prototyping, iterative development, understanding of Agile principles &nbsp;</li><li>Experience successfully driving end-to-end delivery of data &amp; intelligence solutions, including a wide variety of mechanisms, e.g., dashboards, APIs, real time alerts, etc. &nbsp;</li><li>Proactive, self-starter with excellent project management skills and ability to run multiple tasks effectively</li><li>Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment &nbsp;</li><li>High degree of organization, individual initiative, and personal accountability &nbsp;</li><li>3+ years of experience in product management and/or product development &nbsp;</li><li>Experience with higher Excel functions, SQL, HIVE and/or Python&nbsp; &nbsp;</li></ul><h4>Preferred Qualifications:&nbsp;</h4><ul><li>Experience with procurement, expense management and treasury businesses and processes are a plus&nbsp; </li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager - Digital Product Management

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. The Clinical Coordinator is responsible for assisting with management and operation of clinic. This position assumes full responsibility for the dialysis clinic in the absence of the Administrator.Growth:<ul><li>Assist with clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.</li><li>Assist with planning/coordinating patient scheduling to assure timely acceptance of patients and effective staffing levels.</li><li>Demonstrate effective use of supplies and staff labor hours. </li><li>Responsible for updating all logs and ensuring that dialysis run sheets and logs are sent to billing.</li><li>Perform duties as assigned to meet the patient care or operational needs of the clinic.</li></ul>Outcomes:<ul><li>Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare.</li><li>Work with Administrator to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician, and other healthcare professionals.</li><li>Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality.</li><li>Assist with program's target goals for patient outcomes in accordance with quality patient care and Company goals.</li><li>Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting as delegated by Administrator or Management.</li></ul>Operational Readiness:<ul><li>Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements. </li><li>Work with Administrator to assure clinic is in compliance with all applicable federal, state, and local laws and regulations.</li><li>Assist Administrator with development, implementation and follow up of Corrective Action Plans required for internal and external surveys. </li><li>May assume Charge Nurse's responsibilities as needed.</li><li>May fulfill responsibility of facility Alternate CEO as delegated by Governing Body. </li><li>Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff as delegated. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly as delegated. Assure that Quality Assessment &amp; Performance Improvement Program is current at all times as delegated.</li><li>Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center if delegated by Administrator.</li><li>Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly.</li><li>Oversee the maintenance of equipment and supplies to meet current laws and regulations.</li><li>Responds to all emergencies in clinic. Familiar with emergency equipment and all emergency operational procedures.</li><li>Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center.</li></ul>Partnerships:<ul><li>Maintain collaborative working relationship with Medical Director and physicians.</li><li>Establish and maintain a positive relationship with all Administrators, area hospitals, agencies, vendors and the community.</li><li>Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.</li><li>Respond effectively to inquiries or complaints.</li></ul>Staff Development: <ul><li>Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.</li><li>Serves as a resource/subject matter expert for patient needs and concerns, staff education and in-service sessions as necessary.</li><li>Assists with recruitment, training, development, and supervision of all personnel.</li><li>Assists with maintaining effective personnel management and employee relations, including evaluating the performance of all personnel and counseling employees.</li><li>Uphold management goals of corporation by leading staff in team concepts and promoting a team effort.</li><li>Effectively communicate expectations; accept accountability and hold others accountable for performance.</li></ul>

U.S. Renal Care

Dialysis Clinical Coordinator - Chandler Acutes

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in the technology of #TeamAmex.This is an opportunity to join the Enterprise Platform (EP) -Digital Banking Services team within American Express. Join us, if you have the talent and desire to create the vision for innovative Banking products and services.&nbsp;As a Senior Product Manager, you will join a team that develops and delivers new American Express Digital Banking Products for Consumers and Small Businesses: checking accounts, savings accounts, and debit cards. This group is nimble and creative, with the power to shape our product vision, strategy, and roadmap for American Express Banking Products. We are a hard-working, fun-loving team that delivers exciting next generation capabilities for banking products and benefits to our customers. As a Senior Product Manager in Digital Banking, you will work in an agile/SAFE set up and lead scrum teams responsible for the development and deployment of Core Banking Capabilities and/or APIs. The successful individual ensures that the Product meets the evolving needs of the enterprise through continual innovation, evaluation, and deployment. Requires strong organizational, technical, and creative problem-solving skills. Must work well in a dynamic, complex environment and under deadline pressures. Coordinates the efforts of a scrum team within a SAFE train to deploy the new features across markets and products. The Senior Product Manager has responsibility for decision making and prioritization for the scrum backlog working with the scrum team. The Senior Product Manager will report on and assist the Director of Product Management. Responsibilities:<ul><li>Works with leadership to define and articulate a long-term product strategy and roadmap with clearly defined business metrics and targets.</li><li>Communicates and build consensus across disciplines in crafting the product roadmap.</li><li>Partners with vendor and internal Product Managers, Product Owners, New Product Development, Business Partners, and Architects to help assure strategy, vision and road map alignment and execution.</li><li>Translates product roadmap / capabilities into well-defined product requirements: features / user stories with detailed acceptance criteria.</li><li>Prioritizes and maintains the sprint backlog consistent with the Outcomes and Product Roadmap and performs feature/story elaboration with the implementation team.  Reviews and accepts completed user stories.</li><li>Partners with the design and technology teams to develop, test and deliver the defined features and rapidly iterate new solutions.</li><li>Must be hands-on as needed for creating solution documents, code review, feature testing via UI / postman etc.</li><li>Collaborates with Delivery Managers (DMs), Release Train Engineers (RTEs) and TPMs to identify and coordinate cross-platforms dependencies.</li><li>Enables cross-functional collaboration with relevant teams within the product scope.  </li><li>Identifies risks, challenges, opportunities, and business integration needs.   </li><li>Coordinates communications and facilitates resolution of risks, issues, and changes tied to the product backlog. Supports development of appropriate tracking and reporting to monitor product performance post launch and to evaluate future investment.   </li><li>Works closely with analytics and uses internal data tools to understand / measure success and impact to critical metrics.  </li><li>Produces return on investment analyses and optimization recommendations.   </li><li>Leads and mentors associate product managers.   </li></ul>Qualifications:<ul><li>5+ years of experience in Product Management, with proven record of accomplishment in defining winning product constructs and delivering a product vision and strategy.</li><li>Knowledge of Banking domain, Treasury, Savings, Checking and Deposit (critical)</li><li>Direct experience working with Core Payments, Money Movement, and U.S Payment Rails.</li><li>Strong fundamentals about building ACH products, including Nacha Rules, Federal Reserve processing etc.</li><li>Solid Technology acumen, skilled at understanding business and customer needs and translating into tech requirements.</li><li>Proficient in API design pattern, Postman usage, should be able to test the features via UI or postman.</li><li>Good Collaboration skills and direct experience working with cross-functional internal teams and external vendors to implement strategies and drive results. </li><li>Proven track record managing large, complex products / programs with multiple partners.</li><li>Detailed understanding and practice in SAFE agile framework. </li><li>Experience with rapid and iterative software development methodologies.  </li><li>Excellent verbal and written communication skills.</li><li>Bachelor’s Degree in related field required; advanced degree preferred. </li><li>Digital Banking experience is a plus.</li><li>Will to Win attitude.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Digital Product Management, Digital Banking

Arizona Kidney Disease and Hypertension Center (AKDHC)&nbsp;is one of the nation's largest groups of physicians specializing in the care of patients with renal disease. Since 1976, we have enjoyed the trust of patients and the respect of the community throughout the Phoenix Metropolitan area and across Arizona. We are a professional medical association consisting of physicians and other vital support staff. To learn more about us, please visit our website: <a href="http://www.akdhc.com" target="_blank">www.akdhc.com</a>Bilingual Patient Care Coordinator/Medical Assistant, Front Office - AKDHC Mesa Baywood OfficeUnder the direction of the Office Coordinator, the&nbsp;Bilingual Patient Care Coordinator/Medical Assistant, Front Office&nbsp;will be responsible for performing general medical assistant functions in support of the care and treatment of patients while providing assistance to all office personnel as needed.Responsibilities:<ul><li>Perform patient care activities, such as back-office check-in, check-out, prescription refills, anemia, and iron management, administer injections, schedule procedures and provide patient education.</li><li>Schedule and process 24-hour blood pressure monitoring.</li><li>Interview patients, measure vital signs, such as pulse rate, temperature, blood pressure, weight, height; and update medication list; record information in patients’ charts/EMR to include urine tests per Clinitek.</li><li>Notify physician of changes in patient’s clinical status and/or abnormal test results.</li><li>Collect urine samples and process specimens for courier transport.</li><li>Monitor and optimize allotted time slots in all schedules utilizing the available programs/reports.</li><li>Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, answering phones and general support to all office personnel.</li><li>Adhere to company policies and procedures and prioritize and complete day to day activities.</li><li>Maintain office equipment, office, and medical supplies through efficient inventory management.</li><li>Process Hospital Disposition Reports.</li><li>Process Recall Reports and mail recall and no-show letters to patients; follow up with patients and/or primary care physicians as needed.</li><li>Monitor dictation process by maintaining accurate dictation logs, ensuring physician review and signature, mailing report and scanning dictation into patient files.</li><li>Process medical record requests for patients, referring physician offices and attorneys by adhering to HIPAA regulations to ensure HPI.</li><li>Assist in the annual purging process of patient charts.</li><li>May be required to report to alternate AKDHC worksites, as directed.</li></ul>Qualifications:<ul><li>Current certification as a Medical Assistant preferred or a diploma or certificate from a recognized course of study for preparing Medical Assistants.</li><li>Fluent capabilities in speaking, reading, and writing in Spanish and English required</li><li>Excellent customer service and communication skills for interfacing with patients, staff and outside vendors.</li><li>1 - 2 years front/back office experience preferred.</li><li>Ability to support a pleasant, positive and cooperative teamwork environment.</li><li>The successful candidate must be able to use a stethoscope, computer, scanner, printer, telephone, fax, and copier.</li><li>Ability to multi-task and lift and/or move 50 pounds essential.</li></ul>Benefits:We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and an extensive benefits package including paid time off, medical, dental and vision benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

18 Project Management / Professional Services Jobs in Chandler, AZ, USA