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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Enterprise Digital &amp; Data Solutions (EDDS) Organization within the Enterprise Services Group is a dynamic environment of digital product and analytics professionals that drive significant value for American Express through innovative solutions. Enterprise Acquisition Products &amp; Platforms (EAPP) is part of the larger EDDS organization with the core purpose to drive continuous, efficient revenue growth through seamless acquisition &amp; new accounts onboarding experiences.Our Team: Process Monitoring &amp; Data Operations (PMDO)PMDO is responsible for managing and governing digital acquisition data from application&nbsp;capture. The team supports various initiatives to empower our business unit with accurate, reliable, and accessible data to drive business success, while ensuring compliance with data regulations, promoting data understanding, and minimizing operational riskThis role will work across multiple domains of data risk simultaneously supporting data pulls, audit requests, risk identification and mitigation strategies, and participating in broader data governance initiatives. The ideal candidate is skilled in SQL, understands risk management principles, and demonstrates strong project coordination and communication skills.&nbsp;As a Senior Analyst on the team, you will:<ul><li>Write and optimize SQL queries for data profiling, issue investigation, and reporting.</li><li>Participate in enterprise data governance activities, including control design, implementation, and monitoring.</li><li>Support the identification, documentation, and mitigation of data-related risks across business processes.</li><li>Take ownership of assigned tasks while remaining flexible to changing priorities and ambiguous scenarios.</li><li>Collaborate with product, risk, compliance, and audit teams to fulfill data-related requests, including ad-hoc data pulls and structured reporting.</li><li>Assist in project planning, tracking milestones, and coordinating deliverables for data governance and data risk initiatives</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in computer science, engineering, business, or a related field</li><li>2+ Years of experience in a data analysis leveraging SQL or Python, demonstrating a track record of delivering actionable insights</li><li>Solid understanding of data risk concepts and willingness to work with data risk mitigation strategies.</li><li>Leadership potential with a proactive and accountable approach to ownership and delivery.</li><li>Delivery of impactful communications (clear, concise &amp; meaningful - both written and oral) for multiple audiences.</li><li>Comfortable working in ambiguous situations with a problem-solving mindset.</li><li>Familiarity with Archer platform is a plus</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Senior Analyst - Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.We are seeking an experienced Director of Data Management in Cyber Security to lead our data management team in driving the development and implementation of a robust data management strategy that supports our Cyber Analytics Data Ecosystem. The successful candidate will have a proven track record of managing a team of highly talented individuals, managing large budgets, and driving innovation and delivery in a fast-paced environment.Key Responsibilities:Leadership and Management:<ul><li>Lead a team of data management professionals, providing guidance, mentorship, and coaching to ensure the team's success.</li><li>Develop and implement a data management strategy that aligns with the company's overall business objectives.</li><li>Foster a culture of innovation, collaboration, and continuous improvement within the team.</li></ul>Financial Management:<ul><li>Manage a budget of over $3 million USD, ensuring effective allocation of resources to meet business objectives.</li><li>Develop and manage budgets, forecasts, and financial reports to ensure transparency and accountability.</li></ul>Technology Audits and Compliance:<ul><li>Participate in technology audits for frameworks such as SOC2, PCI-DSS, and other relevant compliance standards.</li><li>Ensure the team's data management practices align with industry best practices and regulatory requirements.</li></ul>Data Management:<ul><li>Develop and implement data management processes and procedures to ensure data quality, integrity, and security.</li><li>Design and implement data architectures that support the Cyber Analytics Data Ecosystem, including data lakehouse, datamarts, and application stores.</li><li>Ensure the adoption of industry recognized ETL frameworks that hydrate data lakehouse, datamarts, and other application stores.</li></ul>Technical Expertise:<ul><li>Stay up-to-date with emerging technologies and trends in data management, including traditional and distributed RDBMS style technologies (e.g., MS SQL, Postgresql, Apache Iceberg).</li><li>Familiarity with data flow and data processing frameworks (e.g., Apache Nifi, Dagster, Apache Spark).</li><li>Experience with CI/CD tools (e.g., Github) and enterprise capabilities in the area of data management.</li><li>Experience with Cloud Service Provider platforms (e.g., AWS, Azure, GCP)</li></ul>Stakeholder Management:<ul><li>Prioritize and deliver multiple stakeholder requirements for data integration within the Cyber Analytics Data Ecosystem.</li><li>Collaborate with cross-functional teams to ensure data management practices align with business objectives.</li></ul>Qualifications:<ul><li>5+ years of experience in people management, with a proven track record of leading high-performing teams.</li><li>Bachelor's degree in Computer Engineering or an equivalent field.</li><li>Strong financial management skills, with experience managing budgets over $3 million USD.</li><li>Experience with technology audits for frameworks such as SOC2, PCI-DSS, and other relevant compliance standards.</li><li>Strong technical expertise in data management, including ETL frameworks, data lakes, datamarts, and application stores.</li><li>Familiarity with traditional and distributed RDBMS &amp; NoSQL style technologies, data flow and data processing frameworks, and CI/CD tools.</li><li>Excellent communication, leadership, and interpersonal skills.</li><li>At least one security certification such as CISSP, CISM, CCSP etc.</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director - Data Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?This position is within the&nbsp;GRC Platform and Capabilities team&nbsp;within Global Risk and Compliance Line of Business. The Product Owner position will&nbsp;assist in&nbsp;providing day to day strategic support and function as the primary point of contact owning the vision and roadmap of technology products and platforms for the Global Risk and Compliance organization. Particular focus would be on new product development, risk management initiatives, process control and improvement and end user experience. This is a highly visible and strategic position within the company.Responsibilities<ul><li>Own User Stories end-to-end.</li><li>Collaborate with both business partners and technology partners</li><li>Collaborate with technology partners in defining design and detailed work plans</li><li>Be a storyteller and clearly articulate the why, what, and how of the product or feature</li><li>Maintain an active product backlog that closely aligns with the strategy and roadmap</li><li>Work closely with the technology team to develop, test and deliver the defined user stories for the platform features and demo/prototyping in a rapidly iterative development cycle.</li><li>Ensure that the appropriate tracking and reporting is in place to monitor performance post launch to evaluate future investment.</li><li>Identify opportunities to test, learn, evaluate results and recommend next steps</li><li>Support and implement agile principles.&nbsp;</li></ul>Preferred Qualifications<ul><li>3+ years of Product Ownership experience driving product development in an iterative approach</li><li>A good balance of Financial Crimes business acumen and technical knowledge and a track record of achieving key business results</li><li>Must have the ability to “connect the dots” between different requirements of different stakeholders</li><li>An established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, Agile, and SAFe principles</li><li>Strong communication skills with the ability to influence others through partnerships</li><li>Must possess a growth mindset and creative thinking skills</li><li>Have intellectual curiosity and be a quick learner</li><li>Build empathy with customers and end users knowing that the impacts of their work can be felt across multiple entities</li><li>Bachelor’s Degree in related field or equivalent work experience preferred</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Associate-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the AENB COO Office’s Strategic Planning, Control Management, Program Management and Governance functions.The&nbsp;Enterprise Control Management team within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line Global Risk &amp; Compliance (GRC) teams.How will you make an impact in this role?The&nbsp;Senior Manager of Enterprise Data Analytics&nbsp;will assist the Director in executing analytics and developing comprehensive reporting across Lines of Business (LOBs) to enable a holistic view across the Enterprise for trends and emerging themes.This role will focus on gathering, analyzing, and preparing data to produce and aggregate 1st Line of Defense (1LoD) risk reports. The Senior Manager will ensure the quality and consistency of these reports while providing actionable insights for risk management. They will also be responsible for related coordination of change management activities (communications, plans to socialize and vet, solicit feedback and drive collaboration across function and businesses, including control management and second line of defense).Responsibilities Include:<ul><li>Assist the Director in performing analytics and developing reporting across LOBs to provide a holistic view across the Enterprise for trends and emerging themes.</li><li>Gather, analyze, and report data across 1LoD, overseeing the production and aggregation of 1LoD risk reports, including testing and monitoring results.</li><li>Support the coordination of aggregate 1LoD reporting to the ORMC, ERMC, Board of Directors, and Senior Management on Operational Risk (OR) topics, ensuring alignment with the VP’s responsibility for developing enterprise-wide reporting frameworks.</li><li>Partner across the ECM team to coordinate and drive robust change management activities, including communications, obtaining buy-in, receiving inputs and removing roadblocks, as relevant.</li><li>Monitor KRIs and other related metrics and develop/provide reporting and analytics to inform an overall view of 1LoD risks and trends.</li><li>Ensure quality reporting tools are utilized; define key terms and reports to inform a consistent approach across Business Units (BUs).</li><li>Aggregate and QC reporting across all sources (i.e., single source of truth) for 1LoD risk/control reporting and analytics.</li></ul>Minimum Qualifications:<ul><li>4+ years of experience in data analytics, reporting, and risk management within a financial services context.</li><li>Extensive experience with data analysis tools and platforms.</li><li>Experience in supporting transformation and change initiatives within an organization.</li></ul>Preferred Qualifications:<ul><li>Bachelor’s Degree in Finance, Business, Risk Management, Data Analytics, or a related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.</li><li>Strong communication and collaboration skills within a matrix organization, including working with client-facing businesses, Global Risk &amp; Compliance, Technology, Legal (GCO), Finance, Global Services Group, and Internal Audit.</li><li>Proven ability to identify mission-critical areas in an internal controls framework and prioritize work accordingly.</li><li>Experience working with or leading a team, both locally and internationally.</li><li>Excellent organizational and problem-solving skills with attention to detail.</li><li>Strong consultation, communication, facilitation, and presentation skills; ability to understand complex challenges and linkages and articulate them into actionable plans.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Enterprise Control Management, Data Analytics & Reporting

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.How will you make an impact in this role?Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.As part of the Finance Data Governance (FDG) within Corporate Controllership, this role is responsible for bringing and managing data under governance for Finance. FDG team is leading the effort of defining the future roadmap for data governance within Finance and ensuring that trusted information is used for critical processes, decision making, and accounting across various finance processes.&nbsp;As a FDG analyst, you will be part of a growing team of data management professionals focused on providing world class data management and data governance solutions. You will partner closely with Finance Technology Transformation, Enterprise Data Governance, Controllership, Risk, and other teams to drive data governance anddata quality within Finance.The FDG analyst is a collaborator, a well-organized, action-oriented team player with strong time managementskills, confident in presenting, facilitating, and building a network of strong relationships across our organization.Responsibilities:<ul><li>Finance Data Governance in compliance with the Enterprise Data Governance Policy ensuring the&nbsp;appropriate accountability model and processes for data asset management, metadata management, dataquality, and issue resolution.</li><li>Produce data quality scorecards, dashboards, analytical reports, and attestation packages for all processesin scope.</li><li>Perform root-cause-analysis of data quality issues and assist in remediation of Audit and Regulatoryfeedback.</li><li>Support strategic improvements to data assessment process and making necessary enhancements to data&nbsp;analytical and data quality tools.</li><li>Continuing to support our current Regulatory Reporting needs via existing platforms working with our&nbsp;upstream data providers, downstream business partners, as well as technologies</li></ul>Minimum Qualifications<ul><li>Strong relationship skills and communication is essential as this analyst will partner with multiple groups&nbsp; e.g., Business process owners, Technologies, and Enterprise Data Governance.</li><li>Self-motivated and proactive, ability to manage multiple assignments and projects concurrently.</li><li>Strong excel and other technical skills.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to collect business requirements and use them to guide implementation of a technical solution.</li><li>Prior experience with implementation of data governance and data quality programs is preferred.</li><li>Familiarity with Agile or SAFE project methodologies.</li></ul>Preferred Qualifications:<ul><li>2-3 years of experience in Finance and Controllership strongly preferred.</li></ul>Salary Range: $55,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst - Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.How will you make an impact in this role?Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.As part of the Finance Data Governance (FDG) team&nbsp;within Corporate Controllership, this role is responsible for bringing and managing data under governance for Finance. FDG team is leading the effort of defining the future roadmap for data governance within Finance and ensuring that trusted information is used for critical processes,&nbsp; decision making, and accounting across various finance processes.As a FDG Manager, you will support the development and implementation of solutions in accordance with the Enterprise Data Governance policy and framework. You will partner closely with Finance&nbsp; Technology Transformation, Enterprise Data Governance, Controllership, Risk, and other teams to drive data governance and data quality within Finance.The FDG Manager is a collaborator, a well-organized, action-oriented individual with exceptional leadership and time management skills, confident in presenting, facilitating, and building a network of strong relationships across our organization.<ul><li>Finance Data Governance in compliance with the Enterprise Data Governance Policy ensuring&nbsp; the appropriate accountability model and processes for data asset management, metadata&nbsp; management, data quality, and issue resolution.</li><li>Participate in all aspects of Data Governance including data activation steps, compliance with data standards and privacy regulations.</li><li>Support strategic improvements to data assessment process and making necessary&nbsp; enhancements to data analytical and data quality tools.</li><li>Lead root-cause-analysis of data quality issues and support in remediation of Audit and&nbsp; Regulatory feedback.</li><li>Support development, validation, and maintenance of business glossary, data integration, data&nbsp; lineage, and data management activities.</li></ul>Minimum Qualifications<ul><li>5+ years of work experience in Banking/Financial Services.</li><li>Experience of Finance, Banking, or similar industries is a strong plus.</li><li>Technical and data analysis skills with prior experience with SQL.</li><li>Knowledge of data governance practices, business and technology issues related to&nbsp; management of enterprise information assets is strongly preferred.</li><li>Demonstrated understanding of metadata practices such as data lineage, data&nbsp; dictionaries, business glossaries, Data Quality rules, source system inventories, etc.</li><li>Demonstrated working knowledge of Agile methodology and delivery concepts or other project&nbsp; management methodologies including SDLC.</li><li>Strong relationship skills and communication is essential as the role require partnering with&nbsp; multiple groups e.g., Business process owners, Technologies, and Enterprise Data&nbsp; Governance.</li><li>Self-motivated and proactive, ability to manage multiple assignments and projects&nbsp; concurrently within tight deadlines.</li><li>Ability to be flexible, prioritize multiple demands, and effectively manage in a matrix&nbsp; organization.</li><li>Experience of a wide range of architectures/platforms</li></ul>Preferred Qualifications<ul><li>Master’s degree in finance/accounting is preferred.</li><li>Prior experience of data governance, metadata, and data lineage tools such as, Collibra,&nbsp; MANTA is strongly preferred.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium, and large businesses. The Control Management (CM) team strives to ensure that GCS has a robust first line of defense, playing an active role in supporting the growth of business, meet its objectives and demonstrating an effective control framework.&nbsp;The objective of the first line of defense (1LOD) in GCS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU’s resilience through managing a clear methodology of inherent and residual risk. GCS is looking for a first line of defense (1LOD) Senior Manager, Control Management - Product Risk Assessments, within Risk ID, Assessment, Testing &amp; Reporting. The Senior Manager will perform inherent risk assessments on new business initiatives and ensure risk is mitigated prior to launch. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Senior Manager, Control Management - Product Risk Assessments will:<ul><li>Perform risk assessments on new business initiatives, including product development, to ensure accurate risk identification and mitigation in partnership with Risk Stripes, including but not limited to, Compliance, General Counsel, Information Security, Finance, Fraud, and Third-Party Risk. &nbsp;</li><li>Support business stakeholders with identification of risks where changes or mitigating controls are needed prior to deployment.</li><li>Monitor internal issues and events to proactively identify areas of concern that may impact future business initiatives </li><li>Remain informed of the external regulatory landscape and current events impacting the financial services industry </li><li>Be a key leader for sharing insights, better practices, themes, etc. across other control management teams </li></ul>Required Qualifications:&nbsp;&nbsp;<ul><li>4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;</li><li>Excellent project management, communication, and interpersonal skills&nbsp;</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;</li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li></ul>Preferred Qualifications: &nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous&nbsp;</li><li>Experience in at least two of the following:&nbsp; </li><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Managing large scale risk assessments for products, projects or services</li><li>Managing independent control monitoring, including identification of control improvements</li><li>Overseeing identification of areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Experience in financial services industry</li></ul>ORMCMSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager - Control Management - Product Risk Assessments

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The&nbsp;Technology Process Risk Reduction &amp; Enterprise Platforms (EP) Risk Advisory team are dedicated to delivering Tech wide risk reduction programs and driving efficiencies in the management of Issues and&nbsp;Events for EP.&nbsp;&nbsp;This involves the timely identification, response, and resolution to minimize impact, as well as to prevent recurrences.&nbsp;&nbsp;&nbsp;With the growing importance of Issues and Events Management, we are looking for a Program Manager who will lead a team of Control Managers who support the end- to-end issue management for the Global Accounts Receivables(GAR) and Banking &amp; Payments teams. This role will lead a team, help drive process improvements, resource allocation, provide unified reporting, engage appropriate stakeholders and involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Program Manager, Issues and Events Management Global Accounts Receivables and Banking &amp; Payments will:<ul><li>&nbsp; &nbsp; &nbsp;Lead a small team of Control Managers</li><li>&nbsp; &nbsp; &nbsp;Support remediation of issues by influencing BU, who own and execute issue/Operational Risk Event (ORE) remediation</li><li>Investigate and conduct root cause analysis to address repeated issue types</li><li>Perform quality assurance on documentation of issue/ORE type, urgency, severity/impact (e.g., impact analysis), and investigate as necessary to understand and address the root causes</li><li>Scope &amp; triage areas of the remediation process, including tracking progress, validating resolution efficacy, communicating status updates to stakeholders to embed accountability along the process, collaborating with other Operational Risk Management (ORM) teams as necessary</li><li>Review quality assurance documentation and maintenance of records of issues/OREs and remediations to ensure transparency and accountability in the issue management process</li><li>Analyze trends in issues and events to identify potential systemic risks or control weaknesses within BU processes</li><li>Support the End-to-End (E2E) BU issue resolution process, embedding accountability and ensuring lessons learned are integrated into future ORM practices</li><li>Perform sample testing of issues to ensure resolution is complete and effective</li><li>Opine on specific control enhancements related to issues</li><li>Liaise with key stakeholders, including business unit partners and compliance colleagues, to facilitate effective issue management and resolution</li><li>Review and advise the preparation of detailed reports on issue status, trends, and outcomes to senior management and governance committees</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:&nbsp;<ul><li>Strong previous experience in operational risk management (e.g., within Risk and/or Internal Audit function)&nbsp; Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Experience in the financial services industry</li><li>Demonstrated history and ability to manage a team, spread over geographies&nbsp;and with varying backgrounds</li><li>Change management experience</li></ul>Preferred&nbsp;Qualifications:&nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;</li></ul><ul><li><ul><li>Scoping, prioritizing, and support remediation of operational issues</li><li>Managing investigation and conducting root cause analysis to address repeated operational risk issue types</li><li>Performing quality assurance on documentation of operational risk issues and events</li><li>Overseeing BU remediation process for operational risk issues and events</li><li>Reviewing documentation and maintaining records of operational risk issues and events to ensure transparency and accountability</li><li>Overseeing the BU E2E issue resolution process, embedding accountability and ensuring lessons learned are integrated into future operational risk management practices</li></ul></li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Program Manager, Issues and Events Management Global Accounts Receivables and Banking & Payments

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Enterprise Portfolio and Program Management (EPPM) is a team within Technology responsible for leading multi-year strategic programs that cut across multiple product teams as well as accelerating strategic alignment and planning across Enterprise Centers of Excellence (COE) and Technology to elevate transparency and drive business and customer outcomes.As Director, Program Management, you will be leading the successful co-creation and implementation of this strategy which will re-imagine the relationship between the customer and Amex. You will be responsible for defining and leading the Program’s multiple workstreams including Envisioning &amp; Discovery, Solutions Management, Communications, Roadmap Ideation, Outcome Definition and Critical milestones and dependency management. The successful candidate must have a keen focus on the customer journey, advanced process design techniques, a proven ability to collaborate at scale, enjoys a fast-paced environment and can influence key partners into action, all while maintaining a positive attitude in the face of challenges.The ideal candidate for this role will be a skillful communicator who enjoys a fast-paced environment, operates cross-functionally, has a strong aptitude for process innovation and influences key stakeholders into action – all while maintaining a positive attitude and sense of humor in the face of challenges.This role reports to Vice President, Digital Program Management.Key Responsibilities - (Digital Program Management)<ul><li>Drive highly visible Enterprise Digital (ED) and cross-COE strategic initiatives, working cross-functionally to structure problems, analyze opportunities, and develop actionable recommendations</li><li>Define clear outcomes centered around customers that can be linked to shareholder impact and enable prioritization across stakeholders</li><li>Proactively drive recurring communications and executive materials creation to ensure transparency and collective understanding</li><li>Collaborate and partner across ED and cross-COE and enable a best-in-class operating model</li><li>Define and manage a multi-year roadmap, managing dependencies and proactively mitigating risk</li><li>Responsible for managing the broader roadmap and ensure there is a balance of large and small releases</li><li>Partner closely with leadership to refine stakeholder communications and manage partner expectations</li></ul>Please note, Salary increases in case of a lateral move are provided only on an exception basis and in line with compensation guidelines.Minimum Qualifications<ul><li>Proven ability to analyze complex processes to find and drive innovative solutions &nbsp;</li><li>Minimum of 8+ years of professional experience working across product development and engineering teams; with a proven record of driving transformational change at scale and bringing complex strategies to fruition</li><li>Leads with an enterprise and customer first mindset with a track record of influencing others to embrace change</li><li>Demonstrated ability to self-start, carve opportunities out of white space, define a strategic vision, and drive results with a high degree of independence</li><li>Highly skilled in Agile product development methodologies, program and project management, with a mastery of enterprise collaboration tools (JIRA, Confluence, Rally)</li><li>Excellent collaboration skills with proven success in partnering with servicing, platform and LOBs to deliver goals enterprise-wide</li><li>Superb presentation building skills with ability to “tell a story” in a clear and concise way to all audiences, including executive leaders</li><li>Ability to influence without authority and bring multiple partners to a unified consensus</li><li>History of high performance with demonstrated adaptability to excel in a fast-paced environment, adjust to shifting priorities, and manage others through change</li><li>Proven ability to lead and motivate high performing teams, juggle multiple workstreams in a rapidly changing environment, and create a culture of belonging, collaboration, fun, and excellence</li><li>Ability to maintain a positive attitude and sense of humor in the face of challenges</li></ul>Salary Range: $145,000.00 to $230,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director - Enterprise Portfolio & Program Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.The Global Commercial Services (GCS) division of American Express is the global leader in the Commercial Payments Solutions space.&nbsp; We know our customers are busy and make it our mission is to help them get business done.&nbsp; We operate with a customer-focused mindset in absolutely everything that we do, delivering solutions to meet the unique needs of our clients.The Commercial Data Office (CoDO) is an exciting and fast-paced, entrepreneurial team delivering the data strategy and innovation for GCS. Through a collaborative partnership with the Enterprise Chief Data Office, CoDO aims to unlock new data opportunities, ensure best-in-class data operations, and maximize growth and retention by supporting product, marketing, and segment strategies.&nbsp;The Commercial Data Quality &amp; Issue Management (DQIM) team drives a robust line of defense for GCS by advising partners on how to balance business growth with appropriate controls. On behalf of our high-profile customers and programs, we serve as the end-to-end process owner, leading cross-functional teams, and projects to remediate data issues, drive policy, and optimize process. We are seeking a driven, strategic, and innovative professional to fill our Sr Manager position in Commercial Data Quality &amp; Issue Management (DQIM). This individual will be responsible for supporting global regulatory and compliance programs for the business unit. This role will reports to the Director,&nbsp; DQIM, Commercial Data Office.Your Primary Responsibilities may include:<ul><li>Understand business objectives, convert it to data requirements &amp; technical needs and get it implemented by technology.</li><li>Understanding of the various regulatory requirements and its impact on AXP is preferred.</li><li>Partner with legal, compliance and operational excellence and GCS data governance</li><li>Analyze and interpret financial data to ensure compliance with banking regulations.</li><li>Monitor and review regulatory changes to ensure compliance for the solutions developed.</li><li>Partner and align with business partners’ issues with data and reports to understand data quality issues and provide solutions and alternatives that meet customer requirements and project deliverables.</li><li>Own end to end execution of key data quality measures and reporting</li><li>Participate in project team meetings and communicate effectively with peers, architects, system analysts, project managers &amp; others, reporting project status as required.&nbsp;</li></ul>Qualifications may include:<ul><li>Bachelor’s Degree plus 3 + years of direct work experience in Data Governance, Quality, Metadata Management</li><li>Prior experience in lending, financial services or hi-tech domains preferred</li><li>Ability to manage technical, regulatory as well as communication complexity in large multi-workstream initiatives</li><li>Proven track record of understanding business challenges and strategies and connecting those to data and capabilities&nbsp;</li><li>Strong working knowledge of current and upcoming data governance, data management and data product techniques and trends, with a point of view on the evolving concepts and best practices&nbsp;</li><li>Program management experience, with stakeholders across a diverse, global set of business units</li><li>Demonstrable experience of driving meaningful improvements in business value through data management and strategy</li><li>Ability to work with white space to design and execute solutions to solve complex challenges</li><li>Strong communication skills, both in terms of preparing and delivering a strategic vision and updates&nbsp;</li><li>Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues &amp; shareholders.</li><li>Demonstrated learning agility, ability to make decisions quickly and with the highest level of integrity</li><li>Willingness to test, learn, fail and improve is critical</li><li>Must have a positive, collaborative leadership style with colleague and customer first mindset</li></ul>Preferred Qualifications:<ul><li>Knowledge and experience with MDM and DG tools suites and application is a plus</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

25 Project Management / Professional Services Jobs in Arizona