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<h3>Job Description:</h3>Working Hours: Standard GMT (08:30am-5:00pm) The Expertise We’re Looking For<ul><li>3 years of financial services experience, preferably with exposure to Custody Operations and/or Trade/Fixed Income Life Cycle management </li><li>2 years of experience, in Trade Life Cycle, Settlements or Fails Management.</li><li>Experience with OMGEO Alert, CTM, CLS, MISYS preferred.</li></ul>The Purpose of Your RoleThis position will be responsible for the day to day activities ensuring all trade confirmation and settlement processes, reporting, and inquiry responses are completed timely and accurately for the Fidelity Trading Desk FX and equity activities. This person will possess a full understanding of Fidelity’s organizational structure, information flow and internal systems, as well as good industry knowledge pertaining to trading and settlement of equity, and foreign currency (non USD) exchanges. They should be able to identify, analyse, and resolve complex issues or potential operational risk that may arise and effectively communicate with any party that may be involved. The Skills You Bring<ul><li>Experience with industry practices and tools.</li><li>Detailed knowledge of market settlement practices.</li><li>Operational knowledge in FX settlement</li><li>Proficient skills in various software applications to include, Excel, Word, Power point, Outlook</li><li>Excellent interpersonal and communications skills.</li><li>Working knowledge of agile methodologies</li><li>Strong time management skills.</li><li>Strong attention to detail</li><li>Strong data analytical skills.</li><li>Must be able to recognize high-risk items and escalate those items or seek assistance to minimize loss to either the shareholder and/or Fidelity.</li><li>Must have the ability to develop solid action plans to resolve daily operational issues/problems.</li></ul>The Value You Deliver<ul><li>Monitoring transactional confirmation, fails resolution, escrow activity and settlement.</li><li>Communicate issues and take initiative to proactively resolve and prevent problems</li><li>Perform market-specific processes to ensure confirmation and settlement in challenging foreign markets</li><li>Communicate with internal Equity / FX Trading Desks, Broker, Custodian Banks, and other business partners to ensure operational challenges are managed</li><li>Participate as a Subject Matter Expert on projects</li><li>Ability to work effectively within a team environment to successfully manage daily work volumes and quality standards</li><li>Works with Manager and Team Leads to identify process improvements</li><li>Ensure that all responsibilities/assignments are performed in a timely fashion</li><li>Deliver effective written and verbal communication to appropriate business partners</li></ul>How Your Work Impacts the OrganizationThe Global Middle Office (GMO) acts as a servicing centre for FMR Co. and FIAM trading desks globally, facilitating the confirmation and settlement of security and currency transactions with brokers and custodian banks, and providing daily cash estimates to Trading. It is also responsible for coordinating corporate action executions, ensuring the collection of income to the Funds, resolving position differences and facilitating securities lending activities. Trade Operations provides trade support to Fidelity's domestic and international equity, fixed income, high yield and foreign exchange trading desks located in Hong Kong, London and Boston.. Trade analysts work closely with the traders, broker-dealer community and the custodian bank network to facilitate trade matching and settlement in over 70 countries worldwide. In addition to the various external counterparts that the trade analysts deals with, there are also several internal groups that assist in the group's daily responsibilities, including Compliance, Treasurer's Office, Counterparty Risk, Legal, Fund Accounting and other Custody groups. #GMO<h3>Category:</h3>Investment Operations

Fidelity Investments

Analyst, Trade Operations

<h3>Job Description:</h3>Working Hours: 7am – 3:30pm / 8:00am – 4.30pm (2 weekend days per Month)6-month Fixed Term ContractThe Purpose of Your Role Fidelity Digital Asset Services (FDAS) is an exciting new business unit that is focused on bringing emerging concepts to life in the digital asset arena and delivering those solutions to Fidelity clients and prospects. Within this, the Custody Operations team are responsible for reconciliations, settling client trades, facilitating movement of both fiat currency and cryptocurrency in and out of clients’ accounts, storing the cryptocurrency securely and maintaining the books and records platform. To be effective, you will work closely with the Client Service team, Execution Services, Implementation Managers, and the technology teams to ensure client requirements are met. With your knowledge and commitment, you will become a collaborative and resourceful member of the FDAS team, sharing best practices and driving successful results. The Expertise We’re Looking For <ul><li>Bachelor's Degree preferred but not required.</li><li>3+ years Operations experience working with reconciliations/ settlements or transaction processing.</li><li>Proven knowledge of working in a SOC-1 (or equivalent) environment with a clear understanding of procedures and controls.</li><li>Daily workflow management experience.</li><li>Experience in supporting testing in UAT &amp; Production environments.</li><li>Strong attention to detail &amp; analytical skills.</li><li>Relationship building skills across team, business units, and peers.</li><li>Proven delivery of world-class service experience.</li><li>Proficient skills in various PC software applications to include Microsoft, Access, Excel, Word, PowerPoint.</li><li>Cryptocurrency knowledge an advantage but not required.</li></ul>The Skills You Bring <ul><li>Your excellent interpersonal, verbal, and written communication skills.</li><li>Your ability to work well on global teams and in fast-paced, cross-collaborative environments.</li><li>Your ability to think analytically and deliver solutions to complex challenges and recognize when escalation is required.</li><li>Your ability to think ahead, anticipate questions, plan for contingencies, and find alternative solutions.</li><li>Your passion for thought leadership in innovation &amp; promotion of change amongst the group.</li><li>Your success in navigating and thriving in a dynamic, growing new business.</li><li>Your understanding of risk inherent to Institutional Custody Operations.</li></ul>The Value You Deliver At Fidelity, collaboration isn’t just about working together, but also about improving lives together. Our success as a firm is due to the personal responsibility and pride that our associates take in getting things just right, and the compassion that drives us to go the extra mile for our customers and each other. Included in the value that you’ll deliver are: <ul><li>Supporting complex client needs while maintaining a ‘client first’ mentality.</li><li>Optimizing the client experience at Fidelity and developing long term client relationships and partnerships.</li><li>Providing exceptional service to all of our clients by processing their requests in an accurate and timely manner.</li><li>Driving high satisfaction, quality, and efficiency for both the client and Fidelity.</li><li>Delivering superior results quickly and efficiently, utilizing effective time management skills.</li><li>Driving innovation through curiosity and comprehensive understanding of business processes and challenges.</li></ul>How Your Work Impacts the Organization Fidelity Digital Asset Services is an emerging business unit, dedicated to serving existing customers as well as a growing new customer base within the Fidelity enterprise. This role represents an exciting opportunity to help launch Institutional relationship capabilities within FDAS, and help bring the vision for the future to life. #Crypto<h3>Category:</h3>Investment Operations

Custody Operations Senior Analyst

<h3>Job Description:</h3>Perform daily tasks associated with the processing and reconciliation of voluntary and mandatory corporate actions, as well as research Class Action cases. Process corporate actions promptly and correctly with policies, procedures, and regulations. Interact with various groups across the organization as well as external vendors and business partners.The Expertise We’re Looking For <ul><li>1-2 years of relevant Financial Services experience</li><li>Mandatory and Voluntary Corporate Actions processing experience preferable</li><li>Bachelor’s Degree or equivalent work experience</li></ul>The Purpose of Your Role<ul><li>Conduct and keep track of corporate action activities.</li><li>Conduct processing of all types of corporate action events, both voluntary and mandatory.</li><li>Facilitate the confirmation and settlement of security and currency transactions and provide daily cash estimates.</li><li>Coordinate corporate action executions, ensure the collection of income to the funds, resolve position differences, and facilitate securities lending activities.</li><li>Assist the team with corporate action research and process tasks related to assets under management.</li><li>Collaborate with stakeholders on issues and continuously follow up to resolve them. </li><li>Escalate high-risk items or seek assistance to mitigate loss.</li><li>Develop the knowledge required to grasp product and processing rules while working under the direction of more experienced colleagues.</li><li>Display a strong sense of teamwork.</li><li>Explore and communicate new ways of improving existing processes.</li></ul>The Skills You Bring<ul><li>Your knowledge of the key elements of Corporate Actions processing</li><li>Your knowledge of the Custody industry, Fund Accounting and Mutual Fund Operations</li><li>Your ability to manage multiple tasks effectively </li><li>Your ability to identify and escalate high risk items</li><li>Your strong written and verbal communications skills</li><li>Your time management skills </li><li>Your analytical and problem-solving skills </li><li>Your Innovative mindset – you look for new ways to improve current processes and develop creative solutions.</li></ul>The Value You Deliver<ul><li>Responsibility for high quality processing of Mandatory and Voluntary corporate actions</li><li>Managing the communication of complex corporate actions to internal stakeholders</li><li>Interacting with many groups within the Fidelity organization and effectively representing the business to customers and business partners</li><li>Escalating issues appropriately</li><li>Demonstrating a strong team-work ethic</li></ul>#INOPS<h3>Category:</h3>Investment Operations

Corporate Actions Rep III

<h3>Job Description:</h3>This is a Fixed Term Contract for 12 monthsThe Corporate Actions Analyst is responsible for the daily reconciliation associated with mandatory and voluntary corporate actions, as well as the research of class action cases and stakeholder inquiries. The successful candidate will assist with coordinating the flow of required information between various business partners, both internal and external, including the Treasurer’s offices, Legal Counsel, Fund Accounting and Custodian banks. The Expertise We’re Looking For<ul><li>1+ years of relevant Financial Services experience.</li><li>1+ years of Corporate Actions processing experience preferable.</li><li>Bachelor’s Degree required.</li></ul> The Purpose of Your Role The Global Corporate Actions team is responsible for all aspects of Corporate Actions processing. This includes Income, Mandatory and Voluntary events. The Corporate Actions Senior Analyst is responsible for the daily tasks associated with processing Corporate Actions into the Fund Accounting system. This includes fulfilling the departments policies associated with corporate actions reporting and data management. The successful applicant will interact with many groups within the Fidelity organization and represent the business to customers and business partners. The Skills You Bring<ul><li>Your knowledge of the key elements of Corporate Actions processing.</li><li>Your knowledge of fund accounting, the custody industry and mutual fund operations.</li><li>Your ability to manage multiple tasks effectively.</li><li>Your ability to identify and escalate high risk items.</li><li>Your strong written and verbal communications skills.</li><li>Your time management skills.</li><li>Your analytical and problem-solving skills.</li><li>Your Innovative mindset – you look for new ways to improve current processes and develop creative solutions.</li></ul> The Value You Deliver<ul><li>Responsibility for high quality reconciliation of Mandatory and Voluntary corporate actions</li><li>Managing the communication of complex corporate actions to internal stakeholders</li><li>Interacting with many groups within the Fidelity organization and effectively representing the business to customers and business partners</li><li>Escalating issues appropriately</li><li>Demonstrating a strong team-work ethic</li></ul> How Your Work Impacts the Organization The Global Middle Office acts as a servicing centre for FMR Co.'s trading desks globally, facilitating the confirmation and settlement of security and currency transactions with brokers and custodian banks, and providing daily cash estimates to Trading. It is also responsible for coordinating corporate action executions, ensuring the collection of income to the Funds, resolving position differences, and facilitating securities lending activities.#INOPS<h3>Category:</h3>Investment Operations

Corporate Actions Analyst

<h3>Job Description:</h3>Working Hours: 8:00-16:30The Purpose of Your RoleYou will work within an exciting, dynamic Tax Services environment and be responsible for supporting client inquiries, maintaining, and providing accurate cost basis and gain/loss information on tax forms and client channels. The role involves the processing of service request items and providing subject matter expertise to customers over the telephone in a second line support capacity to the Personal Investing Client Experience reps. You will also look for ways to improve the client experience, reduce client effort and to drive efficiency.The global Cost Basis Service team receives systematic service requests and telephone calls to support the tracking of cost basis information, which is necessary to accurately report information on IRS form 1099 for retail, institutional, advisory firm, and correspondent broker dealer customers.Cost basis is the original value of an asset for tax purposes, adjusted for stock splits, dividends and return of capital distributions. This value is used to determine capital gains and losses.The Expertise We’re Looking For<ul><li>Bachelor's Degree or equivalent work experience</li><li>0-2 years’ experience, preferably within financial services and/or a shared service model</li><li>Strong customer service skills</li><li>Strong analytical skills</li></ul>The Skills You Bring<ul><li>Self-motivated with desire to learn about the business.</li><li>Strong PC skills including Word, Excel, and Power Point</li><li>Excellent written and verbal communication and interpersonal skills.</li><li>Strong attention to detail</li><li>Your wiliness to learn about IRS cost basis/regulations and the ability to communicate them to clients.</li><li>Your ability to answer client inquiries over the telephone and through internal systems.</li><li>Your ability to analyse complex positions activity and perform cost basis adjustments using spreadsheets and manual calculations.</li><li>Demonstrating your ability and willingness to take on additional tasks as required.</li></ul>The Value You Deliver<ul><li>By ensuring that Fidelity’s cost basis data is accurate and timely, you provide a valuable service to our customers, and help to maintain the firm’s reputation for quality.</li><li>The relationships that you establish with our US business partners will help ensure adherence to Operations policies and procedures and will enhance the reputation of the Tax Services team in Ireland.</li><li>Supporting the production of accurate US Inland Revenue Services tax forms</li><li>Adapting daily responsibilities to seasonal business needs</li><li>Providing clients with knowledge and understanding of cost basis and tax reporting requirements</li><li>Providing regular status updates to management</li></ul>How Your Work Impacts the OrganizationOperations and Services Group (OSG) is a division of Fidelity Institutional and provides superior customer service to Fidelity businesses through innovation, dedication, and commitment to excellence. In operating locations across the US and in Ireland, OSG plays a critical role by processing every transaction into Fidelity and out to customers through the brokerage platform. OSG provides securities execution, clearance, and risk management services to retail, institutional, and correspondent clients.#INOPS<h3>Category:</h3>Brokerage Operations

Cost Basis Brokerage Operations Representative II

<h3>Job Description:</h3>Working Hours: 7:00-15:30 Company Overview At Fidelity, we help 23 million people invest their life savings, 20,000 businesses handle their employee benefits programs and 10,000 advisors and institutions needing innovative technology solutions to invest their clients’ money. To do this well, we place a high degree of value in encouraging a work environment that attracts the best talent and reflects our commitment to be an employer of choice. The successful candidate will work within an exciting, fast-paced and growing operations environment. Fidelity is a privately-owned company, committed to innovation and to providing the best customer experience in financial services. The Expertise We’re Looking For <ul><li> 0-2 years’ experience, preferably within financial services and/or a transaction processing environment. </li></ul>The Purpose of Your Role As a member of the Check Processing team, you will work with internal business partners to ensure the timely entry and deposit of customer check transactions. You will operate with a high degree of integrity to protect our customer information and maintain Fidelity’s standards. The Skills You Bring <ul><li>Your ability to quickly coordinate and prioritize multiple tasks </li><li>Your ability to take initiative and to work under tight deadlines in a dynamic team environment </li><li>Be analytical and possess good problem-solving skills while maintaining good attention to detail </li><li>Be technically oriented, with strong MS Office/PC skills </li><li>Have excellent written and verbal communication and social skills </li><li>Be motivated and show desire to learn about the business and new technologies </li></ul>The Value You Deliver <ul><li>Reviewing checks submitted by customers to confirm check is in good order for deposit and ensuring each transaction is executed appropriately </li><li>The relationships that you establish with our US business partners will help ensure adherence to Operations policies and procedures, and will improve the reputation of the team in Ireland </li><li>Prioritizing and handling critical issues/exceptions that are received from customers and the teams’ business partners </li><li>Handling and reviewing documented client exception lists to ensure client-specific needs are met </li><li>Participating in various projects and operational improvement initiatives focused on improving the existing workflow, quality, efficiency and policy &amp; procedures </li></ul>How Your Work Impacts the Organization Operations and Services Group (OSG) is a division of Fidelity Institutional and provides superior customer service to Fidelity businesses through innovation, dedication and commitment to quality. In operating offices across the US and in Ireland, OSG plays a critical role by processing every transaction into Fidelity and out to customers through the brokerage platform. OSG provides securities execution, clearance, and risk management services to retail, institutional, and correspondent clients. #OSG<h3>Category:</h3>Brokerage Operations

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