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Boutique Facilitator, Beverly Hills

Boutique Facilitator, Beverly Hills

companyChanel
locationBeverly Hills, CA, USA
PublishedPublished: 12/8/2023
Full Time

Boutique Facilitator

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.  

About the Role

We are looking for a Boutique Facilitator, someone passionate about providing the highest standards of service and will be trained to be well-rounded in all activities within the Boutique. They will be crucial to the success of the operations within the Boutique. As a multi-functional, “generalist” support role, the Boutique Facilitator assists the sales associates, and the boutique to maximize client-facing time and will support all areas of the Boutique as needed. 

What Impact You Can Create at CHANEL:

  • Deliver exceptional customer service based on CHANEL’s service Mantra, including welcoming and greeting all clients 
  • Be the ultimate brand ambassador by providing continuous sales and service support 
  • Support the Operations team in maintaining stock order and assist in cycle count activity 
  • Support opening and closing of registers and assist with handling cash and deposits 
  • Effectively conduct administrative responsibilities i.e. answering phone calls to ensure any client issues are resolved in a prompt and professional manner 

You Are Energized By:

·Genuinely welcoming and guiding clients 

·Turning difficult situations into positive memories 

·Providing the highest standards of service  

·Building collaborative partnerships and relationships in a team-focused environment 

·Fostering a meaningful client experience centered around inclusion and connection   

·Your curiosity to continuously learn and grow  

Position Logistics:

·Minimum 1 year of related experience  

·Moves with pace and energy while maintaining attention to detail  

·A people person who can work both independently and with others 

·Minimum High School Diploma  

·Able to lift 15 lbs.   

·Must have flexible schedule with the ability to work late nights, weekends and some holidays 

Compensation

  • The anticipated base salary range for this position is $22.00 through $26.00. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits and perks.

Benefits and Perks

  • Flexibility (flexible time and hybrid work options)
  • Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure and Wellbeing Days in Retail) and a Wellbeing fund 
  • Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
  • Generous paid time off policies to include vacation, holiday, sick and volunteer days 
  • 401K, pension and other incentives 
  • Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
  • Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Additional Information:

Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and Inclusion

  • At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all.  We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients. 
  • We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.

Chanel Community

  • CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
  • Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.

Fondation Chanel

  • Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years. 
  • For more information, please navigate to the Fondation Chanel website here

Sustainability

  • CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
  • Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture

  • We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.  US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

Career and Leadership Development

  • We have dedicated in-house teams focused on supporting the onboarding of employees,developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.

*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.